Audience page
Scams targeting online shoppers
Online shoppers are targeted at every stage of the purchase flow: fake stores that look real, delivery notification phishing, refund and return scams, and payment pages designed to capture card details. The volume of daily e-commerce makes these scams easy to scale.
Common searches
Why this audience gets targeted
- The sheer volume of online orders means a fake delivery or payment notification has a high chance of seeming relevant.
- Scammers clone legitimate stores quickly, making it hard to distinguish real from fake at a glance.
- Refund and return processes involve sharing account and payment details, which scammers exploit through fake support flows.
What to check first
- Check the store URL carefully and look for reviews on independent sites before purchasing from an unfamiliar seller.
- Track deliveries only through the carrier's official app or site, not through links in texts or emails.
- Never enter payment details on a page reached through a message link. Navigate to the retailer directly.
Marketplace payment reversal scam
A buyer on a marketplace uses fake payment confirmation, overpayment stories, or refund pressure to get goods without completing a legitimate payment.
Only trust the actual payment app or bank balance, not screenshots.
Casual sellers
U.S.
Malicious browser extension data harvest scam
A seemingly useful browser extension captures browsing activity, credentials, or payment behavior after a short period of benign use.
Review permissions before installing.
Remote workers
Global
Tax refund verification phishing scam
A fake refund or filing problem message pressures the victim to verify tax identity through a counterfeit government portal.
Go directly to the tax authority website instead of using message links.
Tax filers
U.S.
Reshipping assistant work-from-home scam
A new hire is told to receive packages at home and forward them using labels provided by the employer.
Do not handle goods or forward packages for an employer you cannot verify.
Job seekers
Global
Package redelivery text scam
A delivery text says a parcel cannot be delivered until you confirm address details and pay a small redelivery fee.
Open the courier site manually and check tracking there.
Online shoppers
Global
Tax agency refund text link scam
A text says a refund or filing issue needs immediate identity confirmation through a mobile link.
Use the tax authority's official website instead of the text.
Tax filers
U.S.
Zelle business account upgrade scam
A buyer sends a fake payment email claiming the seller must upgrade to a business account by refunding extra money first.
Trust only the balance shown inside your actual bank or payment app.
Casual sellers
U.S.
Overpayment refund marketplace scam
A buyer says they sent too much by mistake and pressures the seller to return the difference before the original payment settles.
Do not send money back until the original payment is final and visible.
Casual sellers
Global
Refund specialist recovery scam
A victim of bank transfer fraud is told a refund specialist can reverse the payment for a consultancy fee.
Work with your bank and official complaint channels, not unsolicited specialists.
Fraud victims
Global
Chargeback specialist fee scam
A consultant offers to dispute card charges or investment losses for a sizable upfront retainer and vague promises.
Ask your bank or card issuer directly about chargeback options before hiring anyone.
Small businesses
Global
Romance customs package scam
A romantic contact says they sent a valuable package, but customs, courier, or anti-terror fees must be paid before delivery.
Do not pay package release fees for gifts from online-only partners.
Online daters
Global
Customs seized package scam
A message claims a package was seized by customs and needs payment, identity verification, or legal response to avoid charges.
Verify any customs issue through the courier or customs agency directly.
Online shoppers
Global
Fake shipping protection escrow scam
A marketplace deal moves to a fake escrow or shipping-protection service that asks the buyer to release funds before delivery is verified.
Use only the platform's native checkout or a payment method with real buyer protection.
Buyers
Global
Romance loss recovery lawyer scam
A victim of a romance scam is approached by a supposed lawyer or investigator who says the case can be reopened for a fee and document package.
Treat unsolicited legal recovery outreach as suspicious and verify the firm through public registries.
Romance scam victims
Global
Customs duty release scam
A shipment or parcel is said to be held by customs, and the victim must clear it with a duty payment and identity upload through a fake portal.
Check the shipment directly with the courier or customs office using a trusted channel.
Online shoppers
Global
fake online store non-delivery scam
Fraudulent websites mimic legitimate retailers, collect payment for products, and never ship anything. Victims discover the store vanishes within weeks.
Dispute the charge with your bank or credit card company immediately
Online shoppers
Global
counterfeit goods online shopping scam
Sellers advertise brand-name products at steep discounts but ship cheap counterfeits or knockoffs that may be unsafe or non-functional.
Report counterfeit products to the brand's official anti-fraud department
Online shoppers
Global
dropshipping extreme markup scam
Stores resell cheap items from wholesale marketplaces at extreme markups, often 5-10x the original price, while advertising them as exclusive or premium products.
Use reverse image search on product photos before purchasing from unfamiliar stores
Online shoppers
U.S.
social media shop scam on Instagram
Scam accounts on Instagram promote products through polished posts and stories, collect payment via direct messages or external links, and never deliver.
Only purchase through platforms with buyer protection such as official marketplace checkout
Social media users
Global
fake product reviews manipulation scam
Sellers use fake five-star reviews, paid review farms, and review manipulation to make low-quality or dangerous products appear trustworthy.
Use review analysis tools like Fakespot or ReviewMeta to assess review authenticity
Online shoppers
Global
bait-and-switch product listing scam
Sellers advertise one product with attractive photos and descriptions, then ship a completely different, inferior item and refuse returns.
Document the difference between the advertised and received product with photos
Online shoppers
U.S.
fake refund overpayment shopping scam
Scammers posing as sellers or customer support claim they accidentally refunded too much and ask victims to return the difference, but the original refund was fake.
Never send money to anyone claiming an accidental overpayment without verifying through your bank directly
Online shoppers
U.S.
fake coupon and discount code phishing scam
Scammers distribute fake coupons or discount codes through email, social media, and websites to harvest personal information or install malware.
Verify coupons directly on the retailer's official website or app before using them
Bargain hunters
Global
TikTok shop too-good-to-be-true pricing scam
Products advertised on TikTok at unbelievably low prices turn out to be scams, with sellers collecting payment and shipping nothing or sending worthless items.
Research the seller and product independently before purchasing from social media ads
Young adults
U.S.
Facebook Marketplace non-delivery scam
Sellers on Facebook Marketplace list popular items at attractive prices, collect payment through non-reversible methods, and never ship the goods.
Use Facebook's built-in checkout and shipping protection for all Marketplace transactions
Online shoppers
U.S.
tech support refund overpayment scam
Scammers claim you are owed a refund for a tech support subscription, then pretend to accidentally deposit too much and ask you to return the difference.
Never allow remote access to process a refund as legitimate companies do not operate this way
Older adults
U.S.
car winner notification scam
Victims receive a call, email, or letter claiming they won a new car but must pay taxes, registration fees, or delivery charges before receiving it.
Legitimate car giveaways handle tax obligations as part of the prize and never require upfront payment
Older adults
U.S.
fake streaming service subscription scam
Scammers impersonate popular streaming platforms and collect payment for subscriptions that never grant access to any content.
Always navigate to streaming services directly by typing the URL — never click email links.
Online subscribers
U.S.
software license subscription scam
A website sells fake or unauthorized software licenses at a discount, then charges recurring fees for products the buyer never receives or cannot activate.
Buy software only from official vendor websites or authorized resellers.
Small business owners
U.S.
identity theft protection scam
A company sells an identity theft protection plan that provides little or no actual monitoring, while collecting sensitive personal data that increases the customer's risk.
Use the free credit monitoring offered by breached companies or annualcreditreport.com.
Data breach victims
U.S.
pet shipping fee scam
After a puppy or kitten purchase, the buyer is told the pet requires a special climate-controlled crate, insurance, or customs fees that escalate indefinitely.
Legitimate pet shipping companies provide all-inclusive quotes upfront.
Pet seekers
U.S.
fake pet medication scam
Online pharmacies sell counterfeit or expired pet medications that may be ineffective or dangerous to the animal.
Buy pet medications only from licensed pharmacies or directly through your veterinarian.
Pet owners
U.S.
utility rebate phishing scam
Scammers send emails or texts posing as your utility, claiming you qualify for an energy rebate or refund, then steal your bank details through a fake claim form.
Do not click links in unsolicited rebate offers — visit your utility company website directly to check for legitimate programs
Homeowners
U.S.
utility overpayment refund scam
Scammers call claiming you overpaid your utility bill and need to provide bank details or remote computer access so they can process your refund, then drain your account.
Hang up and call your utility company directly — legitimate overpayments are credited to your next bill automatically
Homeowners
U.S.
crypto recovery service scam
Scammers target people who have already lost cryptocurrency to fraud, offering to recover the stolen funds for an upfront fee, then stealing more money from the victim.
Understand that stolen cryptocurrency is extremely difficult to recover — anyone guaranteeing recovery is likely a scammer
Crypto investors
Global
NFT marketplace fraud scam
Scammers create fake NFT marketplaces or counterfeit NFT listings on real platforms, selling stolen art or worthless tokens to unsuspecting collectors.
Verify NFT collection contract addresses through the official project website before purchasing
NFT collectors
Global
Facebook Marketplace catfish scam
Scammers on Facebook Marketplace create fake buyer or seller profiles to trick people into sending payments for items that do not exist or never arrive.
Use Facebook checkout for buyer protection and avoid paying through external payment apps
Social media users
U.S.
Pinterest fake shopping link scam
Scammers create attractive Pinterest pins linking to fraudulent shopping sites that steal payment information or deliver counterfeit goods.
Research any unfamiliar online store before purchasing — check reviews on independent sites like Trustpilot or the BBB
Social media users
U.S.
fake check overpayment scam
A buyer sends a check for more than the agreed price and asks the seller to wire back the difference before the check bounces.
Never accept a check for more than the selling price.
Sellers
U.S.
mystery shopper check scam
Victims receive an unsolicited check with instructions to deposit it and evaluate a wire transfer service by sending money back.
Never deposit unsolicited checks from unknown senders.
Job seekers
U.S.
cashier's check fraud
Scammers produce convincing counterfeit cashier's checks that initially pass bank verification but are later returned as fraudulent.
Call the issuing bank directly using a number from their official website to verify any cashier's check.
Sellers
U.S.
counterfeit money order scam
Fraudsters create fake money orders that closely resemble genuine USPS or Western Union instruments but are ultimately worthless.
Verify money orders by calling the issuer directly — USPS at 1-866-459-7822 for postal money orders.
Sellers
U.S.
tax refund check scam
Fraudsters file fake tax returns using stolen personal information to intercept refund checks or direct deposits.
File your tax return as early as possible each year to reduce the window for fraud.
Job seekers
U.S.
rental deposit check scam
A fake landlord sends a check for more than the deposit, then asks the prospective tenant to wire back the excess before the check bounces.
Never accept a check for more than the agreed amount in any rental transaction.
Renters
U.S.
cross-country moving fraud
Long-distance movers exploit the complexity of interstate moves to pad charges, delay delivery for weeks, or damage belongings without accountability.
Ask whether the company is a broker or an actual carrier — brokers must disclose this under FMCSA rules.
Relocating workers
U.S.
all-inclusive bait-and-switch vacation scam
A vacation package advertised as all-inclusive turns out to exclude key amenities, meals, or activities that are then charged as expensive extras.
Request a detailed written list of exactly what is included before booking.
Vacationers
U.S.
tax refund phishing email scam
An email impersonating the IRS or a tax software company claims you are owed a refund and directs you to a fake website to steal your personal and financial information.
Do not click links in unsolicited emails claiming to be from the IRS — the IRS does not initiate contact by email.
Taxpayers
U.S.
tax preparer fraud scam
A dishonest or unlicensed tax preparer inflates deductions, fabricates credits, or files fraudulent returns to inflate refunds — then takes a cut or steals the refund entirely.
Verify your tax preparer has a valid PTIN by searching the IRS Return Preparer Office directory.
Taxpayers
U.S.
USPS redelivery text scam
A text message impersonating USPS claims a package could not be delivered and provides a link to schedule redelivery, which leads to a phishing site that steals personal information.
Do not click links in unsolicited delivery texts — check package status directly at usps.com.
Online shoppers
U.S.
UPS tracking phishing email scam
A phishing email impersonates UPS with a fake tracking update or delivery failure notice, directing victims to a spoofed website to steal login credentials or financial information.
Track packages only through the official ups.com website or UPS mobile app.
Online shoppers
U.S.
FedEx delivery fee scam
A text or email claiming to be from FedEx states that a package requires a small delivery or customs fee and directs you to a fake payment page to steal your credit card information.
Never pay delivery fees through links in text messages — check fedex.com directly with your tracking number.
Online shoppers
U.S.
Amazon package confirmation scam
A message claims you have an Amazon package arriving and asks you to confirm your address or payment method through a fake Amazon page, stealing your account credentials.
Check your orders by logging in directly at amazon.com — never through email links.
Online shoppers
U.S.
DHL customs payment scam
A message posing as DHL claims your international package is held at customs and requires a fee to be released, directing you to a fraudulent payment portal.
Verify customs charges directly through the official DHL website using your tracking number.
Online shoppers
U.S.
missed delivery notice scam
A fake 'missed delivery' slip is left on your door or sent via text, directing you to a fraudulent website or phone number to reschedule — where your personal information is harvested.
Verify delivery attempts by entering any tracking number directly on the carrier's official website.
Online shoppers
U.S.
address verification delivery scam
A text or email claims a package cannot be delivered because your address is incomplete and asks you to verify it through a phishing link that collects your full personal information.
Contact the shipping carrier directly if you believe there is a genuine address issue with a package.
Online shoppers
U.S.
package held at customs scam
Scammers send messages claiming your international package is stuck at customs and you must pay a fee or provide identification to release it, leading to financial theft or identity fraud.
Verify any customs charges by contacting the shipping carrier or customs broker directly.
Online shoppers
U.S.
delivery preference update scam
A phishing email or text asks you to update your delivery preferences or notification settings through a fake carrier portal, capturing your login credentials.
Manage delivery preferences only by logging in directly through the carrier's official website or app.
Online shoppers
U.S.
shipping label phishing scam
An email with an attachment labeled as a shipping label, invoice, or receipt contains malware that infects your device when opened.
Never open email attachments from unknown senders or unexpected shipping notifications.
Online shoppers
U.S.
shipping company impersonation scam
A message impersonating a major shipping company claims a package requires action — such as updating delivery details or paying a fee — and directs to a phishing site.
Check delivery status only through the carrier's official website or app using your tracking number.
Online consumers
U.S.
antivirus subscription renewal scam
A fake email or pop-up claims your antivirus subscription is expiring or has been auto-renewed for a large amount and directs you to call a number or click a link to cancel or get a refund.
Check your actual antivirus subscription status by logging into the official vendor's website directly.
Online consumers
U.S.
Chinese embassy robocall scam
An automated call in Mandarin claims to be from the Chinese embassy or consulate, stating the recipient has an important document or is involved in a legal matter requiring immediate action and payment.
Hang up — the Chinese embassy does not contact citizens through pre-recorded phone calls demanding money.
Non-English speakers
U.S.
vacation package robocall scam
A robocall congratulates you on winning a free vacation or cruise and asks you to pay taxes, fees, or a deposit to claim it — the vacation either does not exist or comes with extreme restrictions.
Hang up — legitimate vacations are not awarded through unsolicited phone calls.
Consumers
U.S.
paid review product scam
Sellers recruit people to buy their product on Amazon, leave a 5-star review, then receive a full refund plus a commission — inflating ratings and deceiving shoppers.
Do not participate — writing fake reviews violates FTC guidelines and marketplace terms of service.
Online shoppers
U.S.
fake Amazon review job scam
A message offers a lucrative work-from-home job writing Amazon reviews, but the real goal is to collect your personal information or get you to make purchases you will never be reimbursed for.
Never pay out of pocket for a job opportunity — legitimate employers do not require this.
Side hustle seekers
U.S.
review-for-refund scheme scam
An Amazon seller contacts buyers after purchase and offers a full refund in exchange for a 5-star review, artificially inflating their product ratings.
Decline the offer and report the seller to Amazon for review manipulation.
Online shoppers
U.S.
app store review manipulation scam
Developers pay for fake 5-star app store reviews to boost rankings, misleading users into downloading low-quality or malicious apps.
Read recent reviews and look for specific, detailed feedback rather than generic praise.
Online shoppers
U.S.
TikTok product reviewer scam
Scammers recruit TikTok users to promote products in videos with promises of free merchandise and commissions, but products never arrive and personal data is harvested.
Verify the company independently — search for its name plus the word scam before signing up.
Content creators
U.S.
brushing scam
You receive unsolicited packages you never ordered — a seller is using your name and address to post verified purchase reviews, boosting their product ratings fraudulently.
Report the unsolicited package to the marketplace — Amazon has a dedicated brushing report form.
Online shoppers
U.S.
fake testimonial service scam
Companies sell fabricated customer testimonials, reviews, and case studies to businesses, enabling them to deceive potential customers with manufactured social proof.
Reverse image search testimonial photos to check if they are stock images.
Small business owners
U.S.
influencer impersonation scam
Scammers create fake accounts mimicking popular influencers and use them to promote fraudulent products, run fake giveaways, or solicit money from fans.
Verify the account handle character by character and check for the verified badge.
Content creators
U.S.
fake concert ticket resale scam
Scammers list counterfeit or nonexistent concert tickets on resale sites and social media, collecting payment and then disappearing or sending invalid barcodes.
Buy tickets only from official box offices or verified resale platforms like Ticketmaster Resale or StubHub that guarantee authenticity
Concertgoers
U.S.
fake sports event ticket scam
Fraudsters sell counterfeit tickets to major sporting events such as NFL, NBA, or FIFA matches through unofficial channels, leaving fans locked out at the gate.
Purchase tickets only through the official team website, league-authorized sellers, or established platforms with money-back guarantees
Sports fans
U.S.
music festival ticket fraud
Scammers sell fake wristbands or digital passes for popular music festivals, often using stolen images of real wristbands to appear legitimate.
Use only the official festival resale or transfer platform to purchase secondhand passes
Concertgoers
U.S.
fake theater ticket scam
Scammers sell fraudulent tickets to popular Broadway, West End, or touring theater productions through unofficial websites and street vendors.
Buy tickets only from the theater box office or authorized resellers listed on the production official website
Concertgoers
U.S.
fake parking pass scam
Scammers sell counterfeit parking passes for event venues, stadiums, and airports, leaving buyers with worthless passes and potential towing charges.
Purchase parking passes only through the venue official website or authorized parking operators
Sports fans
U.S.
fake transit pass scam
Scammers sell counterfeit monthly or annual transit passes for subway, bus, or rail systems through online marketplaces and social media.
Purchase transit passes only from official transit authority websites, apps, or authorized retail locations
Commuters
U.S.
fake amusement park ticket scam
Fraudsters sell fake or already-used amusement park tickets through social media and third-party websites, targeting families looking for deals.
Buy directly from the amusement park website or authorized resellers listed on the park official site
Families
U.S.
electronics warranty phishing scam
Scammers send phishing emails disguised as warranty registration confirmations for recently purchased electronics, directing victims to fake sites that steal personal and financial data.
Register warranties only through the manufacturer official website by navigating directly rather than clicking email links
Consumers
U.S.
warranty expiration phishing email scam
Phishing emails claiming your product warranty is about to expire direct you to fraudulent websites designed to steal login credentials and payment information.
Never click links in unsolicited warranty expiration emails and instead log in to your account directly on the manufacturer website
Consumers
U.S.
fake banking app scam
Fraudsters create counterfeit banking apps that mimic real banks to steal login credentials, account numbers, and personal information from unsuspecting users.
Download banking apps only from links on your bank official website or by searching the official app store directly
Smartphone users
U.S.
fake crypto wallet app scam
Counterfeit cryptocurrency wallet apps impersonate popular wallets like MetaMask or Trust Wallet to steal private keys and drain user crypto holdings.
Download crypto wallet apps only from links on the wallet official website and verify the developer name in the app store
Crypto users
U.S.
fake supplier scam
A fraudulent supplier offers products at below-market prices, collects payment, and either delivers counterfeit goods, inferior products, or nothing at all.
Verify the supplier's business registration, physical address, and trade references before placing orders.
Small business owners
U.S.
fake Ozempic scam
Scammers sell counterfeit or diluted Ozempic (semaglutide) online at discount prices, often through unlicensed pharmacies or social media sellers, posing serious health risks.
Only obtain Ozempic or semaglutide through a licensed pharmacy with a valid prescription from your healthcare provider.
Health-conscious consumers
U.S.
fake Norton renewal email scam
A phishing email impersonates Norton LifeLock with a fake invoice for annual renewal, directing you to call a number where scammers attempt to gain remote access to your computer.
Do not call the number — go to norton.com directly and check your account for any active subscriptions.
Non-technical users
U.S.
guaranteed scholarship scam
A service guarantees you will win a scholarship or promises your money back, but delivers nothing and makes refunds nearly impossible to obtain.
Understand that no one can guarantee you will win a scholarship — selection is always competitive.
High school students
U.S.
athletic scholarship scam
A recruiting service claims a college scout noticed your child and charges thousands for a recruiting package that produces no actual scholarship offers.
Contact college coaches directly or use the NCAA Eligibility Center — legitimate recruiting does not require upfront fees from families.
High school students
U.S.
fake DNA testing kit scam
Scammers sell counterfeit or nonexistent DNA testing kits online, collecting payment and personal genetic data without providing legitimate results.
Only purchase DNA testing kits from established, well-reviewed companies with CLIA-certified labs.
Genealogy enthusiasts
U.S.
fake tax filing portal scam
Fraudulent websites impersonate IRS or tax authority portals, tricking taxpayers into entering Social Security numbers, income data, and banking details for identity theft and fraudulent refund claims.
File taxes only through IRS-authorized e-file providers listed at irs.gov or use IRS Free File.
Citizens
U.S.
chatbot to phishing link scam
A fake customer support chatbot on a legitimate-looking website builds trust through conversation before directing the user to a phishing page to verify their account or process a refund.
Only use chatbots on verified official websites — check the URL matches the real company's domain.
Online users
U.S.
Amazon fake seller marketplace scam
Fraudulent sellers create listings on Amazon with stolen product photos and impossibly low prices, collect payment, then never ship the item or send a counterfeit product.
Only buy from sellers with established history and verified reviews — check the seller profile before purchasing.
Online shoppers
U.S.
Amazon brushing package scam
You receive unsolicited packages from Amazon that you never ordered — a sign that a seller is using your address to post fake verified reviews and inflate their product ratings.
Report the unsolicited packages to Amazon customer service and check your account for unauthorized access.
Online shoppers
U.S.
Amazon Prime membership phishing scam
Scammers send emails or texts claiming your Amazon Prime membership is expiring, has a billing problem, or needs verification, directing you to a fake Amazon login page that steals your credentials.
Never click links in unexpected Prime renewal messages — go directly to amazon.com and check your membership status.
Amazon Prime members
U.S.
Amazon fake customer service number scam
Scammers post fake Amazon customer service phone numbers on search engines and social media. When victims call, the fake agents request remote access to their computer or demand payment via gift cards.
Only contact Amazon support through the official app or website — never search for phone numbers online.
Older adults
U.S.
Amazon order confirmation phishing scam
You receive an email or text confirming a large purchase you never made, with a link to 'cancel' the order that leads to a phishing site designed to steal your Amazon credentials and payment information.
Do not click any links — log into your Amazon account directly at amazon.com and check 'Your Orders' for the supposed purchase.
Online shoppers
U.S.
Amazon fake return refund scam
Scammers contact Amazon sellers or buyers claiming a return was never received or a refund is owed, manipulating the process to keep both the product and the money.
Sellers should photograph and weigh all outgoing shipments and use tracking with signature confirmation.
Amazon sellers
U.S.
Amazon delivery driver impersonator scam
Scammers pose as Amazon delivery drivers, approaching homes to steal packages, gather personal information, or gain access to residences under the pretense of delivering or verifying an order.
Amazon drivers never ask for payment at the door or request personal identification to complete a delivery.
Homeowners
U.S.
PayPal friends and family payment trick scam
A seller or scammer insists on receiving payment through PayPal's Friends and Family option, which has no buyer protection — if the product never arrives, there is no way to file a dispute or get a refund.
Always use PayPal's Goods and Services option for any purchase — the small fee provides full buyer protection.
Online shoppers
U.S.
PayPal overpayment refund scam
A buyer 'accidentally' overpays a seller through PayPal using a stolen credit card or bad check, then asks the seller to refund the excess — when the original payment reverses, the seller loses both the product and the refunded amount.
Never refund overpayments to a different account or by a different payment method — refund only through PayPal's built-in refund feature to the original sender.
Online sellers
U.S.
fake PayPal app scam
Scammers show in-person sellers a fake PayPal app with a fabricated payment confirmation screen, making it appear that payment was sent when no real transaction occurred.
Never release goods based on a buyer's screen — always verify the payment has arrived in your own PayPal account or email.
In-person sellers
U.S.
PayPal buyer protection loophole scam
Scammers exploit gaps in PayPal's buyer protection by shipping empty boxes with valid tracking numbers, shipping to a different zip code, or using categories exempt from protection to defraud buyers.
Request signature confirmation for purchases over 750 USD and document unboxing with video.
Online shoppers
U.S.
Zelle marketplace payment scam
A buyer on Facebook Marketplace, Craigslist, or other classifieds insists on paying with Zelle, then sends a fake Zelle confirmation email or claims the payment is pending an 'upgrade' fee from the seller.
Check your bank's Zelle transaction history directly — Zelle does not send emails requiring account upgrades or fees to receive payments.
Marketplace sellers
U.S.
Zelle peer-to-peer overpayment scam
A scammer sends you a Zelle payment for more than the agreed amount using a compromised account, then asks you to return the excess — when the fraudulent payment is reversed, you lose the refunded amount.
Never refund Zelle overpayments — ask the buyer to contact their bank to reverse the excess amount themselves.
Marketplace sellers
U.S.
Zelle accidental transfer refund request scam
A stranger sends you a Zelle payment and then contacts you claiming it was sent by mistake, asking you to return the money — the original payment was made from a stolen account and will be reversed, leaving you out the refunded amount.
Do not send money back — tell the sender to contact their bank to reverse the payment through official channels.
Zelle users
U.S.
Venmo stolen credit card payment scam
A buyer pays for goods using Venmo funded by a stolen credit card. When the card owner disputes the charge, Venmo reverses the payment — the seller loses both the product and the money.
Venmo is designed for payments between people who know and trust each other — do not use it for transactions with strangers.
Marketplace sellers
U.S.
Venmo payment for goods protection gap scam
Sellers or buyers exploit the fact that Venmo personal payments have no purchase protection, using the platform for transactions where disputes cannot be resolved — leaving the other party with no recourse.
Only use Venmo for purchases when the seller has a business profile with purchase protection enabled.
Online shoppers
U.S.
Venmo business profile scam
Scammers create fake Venmo business profiles impersonating legitimate companies, accepting payments for goods or services they never deliver while exploiting the trust associated with verified-looking business accounts.
Verify business legitimacy before paying — check the company's official website for their accepted payment methods.
Online shoppers
U.S.
fake Cash App boost scam
Scammers send texts or DMs offering exclusive Cash App Boosts (discount codes) that require clicking a link or sharing login credentials — the Boosts are fake and the links lead to phishing sites.
Cash App Boosts are only available within the official Cash App — never through external links or messages.
Cash App users
U.S.
iMessage phishing link scam
A text message sent via iMessage impersonates Apple, a delivery service, or a toll agency, containing a malicious link designed to steal login credentials or install malware.
Never reply to texts from unknown senders — replying enables malicious links in iMessage.
iPhone users
U.S.
TikTok Shop counterfeit goods scam
Sellers on TikTok Shop or promoted through TikTok videos sell counterfeit or grossly misrepresented products at prices that seem like great deals.
Research sellers and read reviews before purchasing — check for patterns of complaints about product quality.
Online shoppers
U.S.
Craigslist cashier's check overpayment scam
A buyer sends a cashier's check for more than the asking price and asks the seller to wire back the difference, but the check is fraudulent and bounces after the seller sends real money.
Never accept payment for more than the agreed price — this is the hallmark of an overpayment scam.
Online sellers
U.S.
Craigslist job posting advance fee scam
Fake job postings on Craigslist require applicants to pay for training, background checks, or equipment before starting, then the job turns out to not exist.
Never pay money to start a job — legitimate employers cover the cost of training and background checks.
Job seekers
U.S.
Craigslist ticket resale scam
Scammers sell fake or duplicate concert, sports, or event tickets on Craigslist, leaving buyers unable to enter the venue.
Buy resale tickets only through verified platforms like Ticketmaster, StubHub, or SeatGeek that offer buyer guarantees.
Concert-goers
U.S.
Craigslist moving service bait-and-switch scam
A moving company on Craigslist offers a low quote, then holds belongings hostage on the truck and demands a much higher payment on moving day.
Only hire movers with a valid USDOT number (verify at safer.fmcsa.dot.gov) and positive reviews on multiple platforms.
Renters
U.S.
Craigslist pet sale deposit scam
Scammers post listings for puppies or kittens on Craigslist, collect a deposit for the animal, and then disappear without delivering the pet.
Always meet the pet and the seller in person before paying anything.
Pet buyers
U.S.
Craigslist electronics too-good-to-be-true price scam
Listings for popular electronics like iPhones, gaming consoles, or laptops at far below retail price turn out to be stolen goods, counterfeits, or nonexistent items.
If a deal seems too good to be true, it probably is — research fair market prices before buying.
Bargain hunters
U.S.
Craigslist romance through personal ads scam
Scammers use Craigslist personal ads or community sections to initiate fake romantic relationships, eventually requesting money for emergencies, travel, or medical bills.
Never send money to someone you have not met in person, regardless of how strong the emotional connection feels.
Older adults
U.S.
Craigslist fake buyer shipping label scam
A buyer offers to send a prepaid shipping label for a Craigslist item, but the label is fraudulent or routes the package to the wrong address, leaving the seller without the item or payment.
For Craigslist, prefer local cash transactions — if you must ship, create and pay for the label yourself.
Online sellers
U.S.
LinkedIn fake company page scam
Fraudulent LinkedIn company pages impersonate legitimate businesses to post fake job listings, collect applicant data, and redirect users to malicious websites.
Verify the company page by checking for a matching official website, cross-referencing employee profiles, and looking at the page's creation date.
Job seekers
U.S.
fake Coinbase Wallet app scam
Counterfeit Coinbase Wallet apps published on unofficial app stores or promoted through ads steal seed phrases and drain cryptocurrency holdings.
Only download Coinbase Wallet from the official Apple App Store or Google Play Store — verify the developer is Coinbase Inc.
Cryptocurrency investors
U.S.
Uber Eats delivery scam
Scammers posing as Uber Eats drivers contact customers claiming issues with delivery and ask for payment details or verification codes to 'complete' the order.
Never share verification codes, credit card details, or passwords with anyone claiming to be an Uber Eats driver.
Uber Eats customers
U.S.
Airbnb bait-and-switch property scam
Guests book an appealing property on Airbnb but upon arrival, the host claims an issue and moves them to a significantly inferior property with no refund option.
Contact Airbnb support immediately if a host tries to relocate you — do not accept a switch without Airbnb's involvement.
Travelers
U.S.
Airbnb early check-in fee scam
Hosts charge guests an additional off-platform fee for early check-in that was not part of the original listing agreement, taking advantage of travel fatigue and urgency.
Get any early check-in agreements in writing through Airbnb's messaging system before booking — this creates a documented record.
Travelers
U.S.
Airbnb experience host scam
Fake or misleading Airbnb Experiences are listed by scam hosts who collect payment for tours, classes, or activities that either do not happen or are drastically different from what was advertised.
Book Experiences with hosts who have multiple verified reviews and a track record on the platform.
Tourists
U.S.
USPS redelivery fee text scam
Fake text messages claim a USPS package could not be delivered and a small redelivery fee must be paid, leading victims to a phishing site that steals credit card information.
USPS does not charge redelivery fees and does not request payment via text message — delete the message immediately.
Online shoppers
U.S.
USPS tracking number phishing scam
Phishing emails provide a fake USPS tracking number and link, directing recipients to a spoofed tracking page that installs malware or steals personal information.
Track packages only by entering the tracking number directly at usps.com — never click tracking links in emails.
Online shoppers
U.S.
USPS address verification text scam
Fake texts claim USPS cannot deliver a package because the address is incomplete, asking victims to click a link and 'verify' their address, which collects personal information for identity theft.
USPS does not contact recipients via text to verify addresses — if there is an address issue, USPS returns the package to the sender.
Online shoppers
U.S.
USPS customs fee payment scam
Phishing messages claim a USPS international package is held at customs and a fee must be paid online to release it, directing victims to fraudulent payment pages.
USPS collects customs duties at the time of delivery or through an official notice mailed to your address — never through email or text links.
Online shoppers
U.S.
USPS package held at facility scam
Fake notifications claim a USPS package is being held at a distribution facility and will be destroyed unless the recipient takes action through a phishing link.
USPS does not threaten to destroy packages via text or email — they send official written notices through the mail.
Online shoppers
U.S.
USPS undeliverable mail notification scam
Fake emails or letters claim that important mail could not be delivered and direct recipients to a phishing website to schedule redelivery by entering personal information.
USPS leaves physical delivery attempt notices (PS Form 3849) in your mailbox — they do not send email notifications about undeliverable regular mail.
General consumers
U.S.
USPS Informed Delivery phishing scam
Phishing emails impersonate USPS Informed Delivery notifications, tricking users into clicking links that lead to fake login pages to steal their USPS.com account credentials.
Access Informed Delivery only by logging in directly at informeddelivery.usps.com — never through links in emails.
USPS Informed Delivery users
U.S.
USPS missing package claim scam
Fake websites impersonating USPS promise to help locate missing packages if users fill out a claim form that collects extensive personal and financial information.
File missing package claims only through the official USPS website at usps.com/help or at your local post office.
Online shoppers
U.S.
USPS postage due notice scam
Fake postage due notifications arrive via email or text claiming additional postage is required for a package, directing victims to pay a small fee on a phishing website.
USPS handles postage-due items by attaching a notice to the physical mail piece and collecting payment upon delivery or at the post office — never through online links.
Online shoppers
U.S.
UPS delivery notification text scam
A text message impersonating UPS claims a package cannot be delivered and asks the recipient to click a link to update delivery preferences, leading to a credential-harvesting phishing site.
Do not click any links — go directly to ups.com and enter your tracking number manually.
Online shoppers
U.S.
UPS tracking update phishing email
A phishing email mimics UPS tracking notifications with a fake tracking number and a link that installs malware or captures login credentials.
Never click tracking links in emails — copy the tracking number and enter it directly at ups.com.
Online shoppers
U.S.
UPS customs clearance fee scam
A message claims your UPS international shipment is held at customs and you must pay a clearance fee via a link, which is a phishing page designed to steal payment information.
Contact UPS directly through the official website or phone number to verify any customs charges.
International shoppers
U.S.
UPS My Choice account phishing scam
A phishing email claims your UPS My Choice account needs verification or has been compromised, directing you to a fake login page to steal your credentials.
Log in to your UPS My Choice account by typing ups.com directly into your browser.
UPS My Choice members
U.S.
UPS failed delivery attempt notice scam
A door tag, email, or text claims UPS attempted delivery and failed, asking you to call a fake number or visit a fake site to reschedule — leading to a phone scam or phishing page.
Verify any delivery attempt by entering the InfoNotice number at ups.com or calling 1-800-742-5877.
Homeowners
U.S.
UPS driver impersonation scam
A person wearing a UPS-like uniform arrives at a home or business claiming a COD payment is required, additional fees are owed, or requesting a signature on a device that captures personal information.
Verify any COD shipment by calling UPS at 1-800-742-5877 before making any payment.
Homeowners
U.S.
UPS package rerouting fee scam
A text or email claims your UPS package needs to be rerouted and charges a small fee, which is used to harvest credit card information on a phishing site.
Manage package rerouting only through the official UPS website or UPS My Choice app.
Online shoppers
U.S.
UPS holiday shipping deadline scam
During peak holiday seasons, scammers send urgent emails claiming your package will miss the holiday deadline unless you pay an expedited shipping fee, harvesting payment details.
Check your actual shipment status directly on ups.com using your real tracking number.
Online shoppers
U.S.
FedEx shipment on hold text scam
A text message claims your FedEx shipment is on hold due to an incomplete address, directing you to a phishing link to update delivery details and pay a redelivery fee.
Do not click links in text messages — check shipment status directly at fedex.com.
Online shoppers
U.S.
FedEx delivery address confirmation scam
An email claims FedEx could not confirm your delivery address and asks you to click a link to verify, leading to a credential-harvesting phishing page.
Verify your shipment directly at fedex.com using your tracking number.
Online shoppers
U.S.
FedEx Express customs fee scam
A phishing email claims your FedEx Express international shipment requires a customs clearance payment before delivery, directing to a fake payment portal.
Contact FedEx directly at 1-800-463-3339 to verify any customs charges.
International shoppers
U.S.
FedEx package return notification scam
An email claims your FedEx package is being returned to sender due to failed delivery and asks you to click a link to prevent the return, leading to a phishing page or malware download.
Log in to fedex.com directly to check your delivery status — do not use links from emails.
Online shoppers
U.S.
FedEx failed delivery voicemail scam
An automated voicemail claims FedEx attempted delivery and instructs you to press a number or call back a fake number, connecting you to a scammer who extracts personal and payment information.
Do not call back numbers from suspicious voicemails — use the official FedEx number 1-800-463-3339.
Seniors
U.S.
FedEx Ground tracking scam
A phishing email or text impersonates FedEx Ground with a fake tracking number, directing victims to a lookalike tracking page that harvests personal information.
Always track packages by going directly to fedex.com and entering the number manually.
Online shoppers
U.S.
FedEx delivery exception notification scam
A phishing message claims a delivery exception has occurred on your FedEx shipment, urging you to click a link to resolve the issue — leading to a fake site that steals credentials or installs malware.
Check for legitimate delivery exceptions by logging in to fedex.com directly.
Online shoppers
U.S.
Zillow rental application fee scam
A fake landlord on Zillow charges non-refundable application fees for a property they do not own, collecting fees from multiple applicants for the same listing.
Verify property ownership through your county's property assessor website before paying any fees.
Renters
U.S.
eBay second-chance offer scam
A fake email claims you have received a second-chance offer on an eBay auction you lost, directing you to pay off-platform for an item the scammer never intends to ship.
Legitimate second-chance offers appear in your eBay Messages and are processed through eBay checkout.
eBay buyers
U.S.
eBay empty box shipment scam
A seller ships an empty box or a box filled with worthless items to generate a valid tracking number, then disputes any buyer complaint by pointing to the delivered tracking confirmation.
Record a video when opening packages from unknown sellers as proof of what was received.
eBay buyers
U.S.
eBay off-platform payment request scam
A seller contacts a buyer directly to complete the transaction outside of eBay using Zelle, Venmo, wire transfer, or gift cards, eliminating all eBay buyer protections.
Never pay for eBay items outside of eBay's managed payments system.
eBay buyers
U.S.
eBay buyer protection loophole scam
Sellers exploit eBay's buyer protection system by listing items with misleading descriptions that technically match the listing while delivering something far less valuable than what the buyer expected.
Read the full item description carefully, especially for high-value items at below-market prices.
eBay buyers
U.S.
eBay counterfeit luxury item scam
Sellers list counterfeit luxury goods — handbags, watches, sneakers — as authentic on eBay, often with stolen photos from legitimate retailers.
Use eBay's Authenticity Guarantee program for eligible categories like watches, sneakers, and handbags.
Luxury shoppers
U.S.
eBay shill bidding scam
A seller uses secondary accounts or accomplices to place fake bids on their own auctions, artificially inflating the final price legitimate buyers pay.
Review the bidding history for patterns — look for accounts that repeatedly bid on the same seller's items.
eBay auction bidders
U.S.
eBay Motors vehicle scam
Fake vehicle listings on eBay Motors offer cars at below-market prices, with sellers insisting payment be made through a fake eBay vehicle purchase protection program before the buyer can inspect the car.
eBay does not offer a vehicle purchase protection escrow program — any reference to it is a scam.
Car buyers
U.S.
eBay gift card payment scam
A seller or a separate scammer requests eBay gift cards as payment for goods, services, or to resolve a fake problem — once the codes are shared, the money is gone.
eBay gift cards can only be used on ebay.com — they are never a valid payment method for anything else.
eBay buyers
U.S.
fake IRS refund deposit scam
Scammers send emails or texts claiming an IRS tax refund has been deposited into the wrong account and ask victims to provide banking details to redirect the funds.
Never provide banking details in response to unsolicited messages — the IRS initiates refunds based on the return you filed.
Taxpayers
U.S.
fake tax software scam
Scammers create counterfeit tax preparation software or fake versions of popular platforms that harvest personal and financial information entered by users.
Only use IRS-authorized e-file providers listed at irs.gov/e-file-providers.
Taxpayers
U.S.
early filing identity theft scam
Identity thieves file fraudulent tax returns using stolen personal information early in the filing season, claiming the victim's refund before the real taxpayer files.
File your tax return as early as possible to reduce the window for fraud.
Taxpayers
U.S.
amended return scam
Scammers contact taxpayers claiming they qualify for a larger refund by filing an amended return, then charge fees and steal personal information in the process.
The IRS does not call to tell you about unclaimed refunds — hang up immediately on such calls.
Taxpayers
U.S.
state tax refund phishing scam
Phishing emails and texts impersonate state tax agencies, claiming the recipient is owed a state refund and directing them to fake portals that harvest personal and financial data.
Check your state refund status only through your state's official tax agency website, accessed by typing the URL directly.
Taxpayers
U.S.
black friday fake deal scam
Scammers create fake online stores or social media ads offering impossibly low Black Friday prices on popular electronics and brand-name goods, then steal payment information or ship counterfeit items.
Verify deals by going directly to the retailer's official website rather than clicking social media ads.
Online shoppers
U.S.
cyber monday phishing email scam
Phishing emails disguised as Cyber Monday deal alerts from major retailers contain malicious links that steal login credentials and payment information.
Navigate directly to the retailer's official website or app instead of clicking email links.
Online shoppers
U.S.
gift card balance check scam
Fraudulent websites pose as gift card balance checkers for popular retailers, capturing card numbers and PINs to drain the balance before the legitimate cardholder can use them.
Check gift card balances only on the issuing retailer's official website or by calling the number on the back of the card.
Gift card holders
U.S.
fake charity holiday drive scam
Scammers create fraudulent charities or impersonate legitimate ones during the holiday season, soliciting donations through emotional appeals that go directly to the scammer's pockets.
Verify charities at give.org, charitynavigator.org, or your state's charity registration database before donating.
Donors
U.S.
porch pirate package theft scam
Thieves systematically follow delivery trucks or use tracking information from data breaches to steal packages from doorsteps during the peak holiday shipping season.
Use delivery lockers, require signature confirmation, or have packages delivered to a secure location like your workplace.
Online shoppers
U.S.
fake shipping notification scam
Scammers send fake shipping notifications via text or email impersonating carriers like USPS, FedEx, or UPS during the holidays, leading victims to phishing sites or malware downloads.
Do not click links in unexpected shipping notifications — track packages directly on the carrier's official website.
Online shoppers
U.S.
holiday seasonal job scam
Fake job listings promise high-paying seasonal holiday work at major retailers or shipping companies, then steal applicants' personal data or charge upfront fees for nonexistent positions.
Apply for seasonal jobs directly through the retailer's official careers page, not through third-party links.
Job seekers
U.S.
counterfeit toy scam
Fake online stores and marketplace sellers offer popular toys at steep discounts during the holiday season, delivering counterfeit products that may contain hazardous materials like lead paint or choking hazards.
Purchase toys only from authorized retailers and check the Consumer Product Safety Commission at cpsc.gov for recalls.
Parents
U.S.
fake holiday travel deal scam
Scammers advertise deeply discounted holiday travel packages via social media and email, collecting full payment for flights and hotels that are never booked.
Book travel through established platforms and verify any deal by calling the airline or hotel directly with the confirmation number.
Travelers
U.S.
secret santa gift exchange pyramid scam
Social media posts invite people to join a Secret Santa gift exchange where you send one gift and receive 6-36 in return, which is actually an illegal pyramid scheme where most participants lose money.
Do not participate — these gift exchanges are illegal pyramid schemes under federal law regardless of the gift value.
Social media users
U.S.
fake textbook deal scam
Scam websites and social media sellers offer college textbooks at steep discounts, then deliver counterfeit copies, wrong editions, or nothing at all after collecting payment.
Purchase textbooks only from your campus bookstore, Amazon, Chegg, or other established resellers with buyer protection.
College students
U.S.
fake travel agency scam
Fraudulent travel agencies advertise all-inclusive summer packages at unbeatable prices, collect full payment, and then provide no services, leaving travelers stranded.
Verify travel agencies through the American Society of Travel Advisors (ASTA) directory and check for state seller of travel registration.
Travelers
U.S.
fake resort booking scam
Scammers create fake resort websites or impersonate real luxury resorts to sell nonexistent vacation packages, leaving travelers without accommodations after paying thousands.
Verify resort bookings by calling the property directly using a phone number found through an independent search, not the one on the booking confirmation.
Travelers
U.S.
disaster loan advance fee scam
Scammers pose as SBA disaster loan agents or private lenders, promising fast approval for disaster relief loans in exchange for upfront application fees that are never refunded.
Apply for SBA disaster loans only at sba.gov/disaster or by visiting a local SBA disaster center — the SBA never charges application fees.
Small business owners
U.S.
graduation ceremony ticket scam
Scammers sell fake extra graduation ceremony tickets to students and families through social media and third-party websites, taking payment for tickets that do not exist or are counterfeit.
Only obtain graduation tickets through your university's official ticketing system or registrar's office.
College students
U.S.
fake USCIS website scam
Scammers create websites that closely mimic the official USCIS site to collect personal information and payment from immigrants who believe they are filing legitimate immigration forms.
Always navigate directly to uscis.gov — the only official USCIS website will have a .gov domain.
Immigrants
U.S.
fake freelance platform scam
Scammers create counterfeit versions of popular freelance platforms like Upwork or Fiverr, tricking freelancers into creating accounts and accepting fake projects that lead to payment theft.
Always navigate to freelance platforms by typing the URL directly — never through ads or email links.
Remote workers
U.S.
fake baby product recall scam
Scammers send emails or social media messages about fake baby product recalls, directing parents to phishing websites that collect personal and financial information under the pretense of processing a refund.
Verify any product recall at cpsc.gov before clicking any links or providing information.
Parents
U.S.
AI-generated fake customer testimonials scam
Fraudulent businesses use AI-generated deepfake videos of fake customers providing glowing testimonials to build false trust and sell counterfeit or nonexistent products.
Reverse-image search testimonial faces to check if they are AI-generated or stolen from other sources.
Online shoppers
U.S.
QR code on flyer phishing scam
Scammers distribute flyers with QR codes offering fake deals, free products, or prize claims that lead to phishing websites designed to steal personal and financial information.
Be skeptical of unsolicited flyers with QR codes, especially those promising free items or large prizes.
General public
U.S.
package delivery QR code scam
Fake delivery notices left on doors or in mailboxes contain QR codes that victims scan to reschedule delivery, leading to phishing sites that steal personal and financial data.
Do not scan QR codes on unexpected delivery notices — check your tracking directly with the retailer or carrier.
Online shoppers
U.S.
event ticket QR code scam
Fraudsters sell counterfeit event tickets with QR codes that either do not scan at the venue or redirect to phishing sites when buyers try to verify them.
Buy tickets only from the official venue, promoter, or authorized resale platforms like Ticketmaster or StubHub.
Concert-goers
U.S.
fake product recall notification scam
Fraudulent emails or posts mimic official product recall notices from the CPSC or manufacturers, directing recipients to phishing sites that collect personal data under the guise of processing refunds.
Verify all product recalls at cpsc.gov or the manufacturer's official website before taking any action.
Parents
U.S.
Related audiences