$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Amazon package confirmation scam
A message claims you have an Amazon package arriving and asks you to confirm your address or payment method through a fake Amazon page, stealing your account credentials.
“package delivery scam text”
↓ 31%Key indicators
Usually targetsOnline shoppers
Often hitsFreelancers and contractors
Common regionUnited States
Last updated2026-04-04
Estimated impact
$240
median reported loss
Typical range$24 – $2.4K
Recovery rate~20%
Annual reports160,000
Scam breakdown
1
Scammers send emails that look like official Amazon order confirmations for items the victim never ordered.
2
The email invites you to click 'confirm' or 'cancel order,' leading to a fake Amazon login page.
3
Entering your Amazon credentials gives scammers access to your account, saved payment methods, and personal data.
What to do first
Check your orders by logging in directly at amazon.com — never through email links.
Related terms
fake Amazon delivery emailAmazon order confirmation phishingAmazon address verification scamPackage delivery scamsEmailSurgingOnline shoppersHoliday shoppersFreelancers and contractorsSmall business ownersPayroll, HR, and finance teamsUnited StatesUnited KingdomCanadafake Amazon delivery emailAmazon order confirmation phishing
Real-world example
How this scam plays out in practice
Based on reported patterns. Names and details are illustrative.
The setup
Patricia, 34, a online shoppers, encountered what appeared to be a legitimate package delivery scams situation while using Email. Scammers send emails that look like official Amazon order confirmations for items the victim never ordered.
Step 2
What happened next was calculated: The email invites you to click 'confirm' or 'cancel order,' leading to a fake Amazon login page.
Step 3
The pressure escalated quickly: Entering your Amazon credentials gives scammers access to your account, saved payment methods, and personal data.
The outcome
Patricia realized something was wrong when email references an order you did not place. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Check your orders by logging in directly at amazon.com — never through email links. Patricia's experience shows why email references an order you did not place and link goes to a domain that is not amazon.com or the official amazon domain for your country are the clearest early warning signs.
How to identify it
- Email references an order you did not place
- Link goes to a domain that is not amazon.com or the official Amazon domain for your country
- Asks you to re-enter your full payment details to confirm delivery
- Pause before paying, clicking, or sharing information. Scammers rely on speed.
- Verify the sender, company, or agency using a phone number or website you already know is legitimate.
- Treat secrecy, urgency, and off-platform payment requests as strong scam signals.
What to do now
- ✓Check your orders by logging in directly at amazon.com — never through email links.
- ✓Enable two-factor authentication on your Amazon account.
- ✓Report phishing emails by forwarding them to [email protected].
What to save before reporting
- ✓Save the message, profile, phone number, email, or URL that was used.
- ✓Keep payment confirmations, receipts, and account alerts before you dispute or delete anything.
- ✓Write down the timeline while the details are still fresh.
- ✓Keep the full sender address, domain, attachments, and—if possible—the raw email headers.
How big is this problem
You are not alone — this scam affects millions of people.
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
FTC 2024 fraud losses
Imposters
Most common FTC fraud category in 2024
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
- This scam family tends to persist because the social-engineering pressure works even when the exact scripts, platforms, and payment methods change.
- The specific packaging evolves over time, but the core pattern usually stays the same: create urgency, control the channel, and push action before verification.
- Amazon's help page states it will never ask for payment information or login credentials via email and directs users to verify orders only through the official site or app.
Recovery and follow-up
- ✓Save the messages, receipts, account alerts, and transaction details before you block or delete anything.
- ✓Report the scam through the official platform or government channel that best matches where it happened.
- ✓Check your orders by logging in directly at amazon.com — never through email links.
- ✓Enable two-factor authentication on your Amazon account.
- ✓Report phishing emails by forwarding them to [email protected].
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
Amazon's help page states it will never ask for payment information or login credentials via email and directs users to verify orders only through the official site or app.
FTC Consumer Sentinel 2025
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Understand the bigger picture
Who is most at risk
Who this scam targets
Primary targets
Online shoppers, Holiday shoppers
Geographic concentration
United States, United Kingdom, Canada, Australia
Primary channel
Email — Package delivery scams
Why this group is vulnerable
Online shoppers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The rapid increase in reports suggests that awareness among this demographic remains low.
Sources and methodology
How we verify this information
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
- Amazon's help page states it will never ask for payment information or login credentials via email and directs users to verify orders only through the official site or app.
Source notes
- FTC Consumer Sentinel 2025
Frequently asked questions
Common questions about amazon package confirmation scam
How does the amazon package confirmation scam work?+
Scammers send emails that look like official Amazon order confirmations for items the victim never ordered. The email invites you to click 'confirm' or 'cancel order,' leading to a fake Amazon login page. Entering your Amazon credentials gives scammers access to your account, saved payment methods, and personal data.
What are the warning signs of amazon package confirmation scam?+
Email references an order you did not place Link goes to a domain that is not amazon.com or the official Amazon domain for your country Asks you to re-enter your full payment details to confirm delivery
What should I do if I encounter amazon package confirmation scam?+
Check your orders by logging in directly at amazon.com — never through email links. Enable two-factor authentication on your Amazon account. Report phishing emails by forwarding them to [email protected].
Who is most at risk for amazon package confirmation scam?+
This scam primarily targets Online shoppers, Holiday shoppers. It is most commonly reported in United States, United Kingdom, Canada, Australia and typically appears on Email.
Is amazon package confirmation scam getting worse?+
Amazon package confirmation scam is currently surging — reports are increasing rapidly. It has been reported across US, UK, CA, AU. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.