Scam category
Package delivery scams
Package delivery scams impersonate shipping carriers with fake tracking notifications, missed delivery alerts, and customs fee demands. The texts and emails look authentic because scammers copy real carrier formatting. They work especially well because most people are expecting a package at any given time.
Category activity
“package delivery scam text”
↓ 31%Watch for
- You receive a tracking notification for a package you did not order or are not expecting.
- The message asks you to click a link to pay a small fee for redelivery or customs clearance.
- The tracking link goes to a domain that is not the official carrier website.
Common searches
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USPS redelivery text scam
A text message impersonating USPS claims a package could not be delivered and provides a link to schedule redelivery, which leads to a phishing site that steals personal information.
Do not click links in unsolicited delivery texts — check package status directly at usps.com.
Online shoppers
U.S.
UPS tracking phishing email scam
A phishing email impersonates UPS with a fake tracking update or delivery failure notice, directing victims to a spoofed website to steal login credentials or financial information.
Track packages only through the official ups.com website or UPS mobile app.
Online shoppers
U.S.
FedEx delivery fee scam
A text or email claiming to be from FedEx states that a package requires a small delivery or customs fee and directs you to a fake payment page to steal your credit card information.
Never pay delivery fees through links in text messages — check fedex.com directly with your tracking number.
Online shoppers
U.S.
Amazon package confirmation scam
A message claims you have an Amazon package arriving and asks you to confirm your address or payment method through a fake Amazon page, stealing your account credentials.
Check your orders by logging in directly at amazon.com — never through email links.
Online shoppers
U.S.
DHL customs payment scam
A message posing as DHL claims your international package is held at customs and requires a fee to be released, directing you to a fraudulent payment portal.
Verify customs charges directly through the official DHL website using your tracking number.
Online shoppers
U.S.
missed delivery notice scam
A fake 'missed delivery' slip is left on your door or sent via text, directing you to a fraudulent website or phone number to reschedule — where your personal information is harvested.
Verify delivery attempts by entering any tracking number directly on the carrier's official website.
Online shoppers
U.S.
address verification delivery scam
A text or email claims a package cannot be delivered because your address is incomplete and asks you to verify it through a phishing link that collects your full personal information.
Contact the shipping carrier directly if you believe there is a genuine address issue with a package.
Online shoppers
U.S.
package held at customs scam
Scammers send messages claiming your international package is stuck at customs and you must pay a fee or provide identification to release it, leading to financial theft or identity fraud.
Verify any customs charges by contacting the shipping carrier or customs broker directly.
Online shoppers
U.S.
delivery preference update scam
A phishing email or text asks you to update your delivery preferences or notification settings through a fake carrier portal, capturing your login credentials.
Manage delivery preferences only by logging in directly through the carrier's official website or app.
Online shoppers
U.S.
shipping label phishing scam
An email with an attachment labeled as a shipping label, invoice, or receipt contains malware that infects your device when opened.
Never open email attachments from unknown senders or unexpected shipping notifications.
Online shoppers
U.S.
Amazon delivery driver impersonator scam
Scammers pose as Amazon delivery drivers, approaching homes to steal packages, gather personal information, or gain access to residences under the pretense of delivering or verifying an order.
Amazon drivers never ask for payment at the door or request personal identification to complete a delivery.
Homeowners
U.S.
USPS redelivery fee text scam
Fake text messages claim a USPS package could not be delivered and a small redelivery fee must be paid, leading victims to a phishing site that steals credit card information.
USPS does not charge redelivery fees and does not request payment via text message — delete the message immediately.
Online shoppers
U.S.
USPS tracking number phishing scam
Phishing emails provide a fake USPS tracking number and link, directing recipients to a spoofed tracking page that installs malware or steals personal information.
Track packages only by entering the tracking number directly at usps.com — never click tracking links in emails.
Online shoppers
U.S.
USPS address verification text scam
Fake texts claim USPS cannot deliver a package because the address is incomplete, asking victims to click a link and 'verify' their address, which collects personal information for identity theft.
USPS does not contact recipients via text to verify addresses — if there is an address issue, USPS returns the package to the sender.
Online shoppers
U.S.
USPS customs fee payment scam
Phishing messages claim a USPS international package is held at customs and a fee must be paid online to release it, directing victims to fraudulent payment pages.
USPS collects customs duties at the time of delivery or through an official notice mailed to your address — never through email or text links.
Online shoppers
U.S.
USPS package held at facility scam
Fake notifications claim a USPS package is being held at a distribution facility and will be destroyed unless the recipient takes action through a phishing link.
USPS does not threaten to destroy packages via text or email — they send official written notices through the mail.
Online shoppers
U.S.
USPS undeliverable mail notification scam
Fake emails or letters claim that important mail could not be delivered and direct recipients to a phishing website to schedule redelivery by entering personal information.
USPS leaves physical delivery attempt notices (PS Form 3849) in your mailbox — they do not send email notifications about undeliverable regular mail.
General consumers
U.S.
USPS postage due notice scam
Fake postage due notifications arrive via email or text claiming additional postage is required for a package, directing victims to pay a small fee on a phishing website.
USPS handles postage-due items by attaching a notice to the physical mail piece and collecting payment upon delivery or at the post office — never through online links.
Online shoppers
U.S.
UPS delivery notification text scam
A text message impersonating UPS claims a package cannot be delivered and asks the recipient to click a link to update delivery preferences, leading to a credential-harvesting phishing site.
Do not click any links — go directly to ups.com and enter your tracking number manually.
Online shoppers
U.S.
UPS customs clearance fee scam
A message claims your UPS international shipment is held at customs and you must pay a clearance fee via a link, which is a phishing page designed to steal payment information.
Contact UPS directly through the official website or phone number to verify any customs charges.
International shoppers
U.S.
UPS failed delivery attempt notice scam
A door tag, email, or text claims UPS attempted delivery and failed, asking you to call a fake number or visit a fake site to reschedule — leading to a phone scam or phishing page.
Verify any delivery attempt by entering the InfoNotice number at ups.com or calling 1-800-742-5877.
Homeowners
U.S.
UPS driver impersonation scam
A person wearing a UPS-like uniform arrives at a home or business claiming a COD payment is required, additional fees are owed, or requesting a signature on a device that captures personal information.
Verify any COD shipment by calling UPS at 1-800-742-5877 before making any payment.
Homeowners
U.S.
UPS package rerouting fee scam
A text or email claims your UPS package needs to be rerouted and charges a small fee, which is used to harvest credit card information on a phishing site.
Manage package rerouting only through the official UPS website or UPS My Choice app.
Online shoppers
U.S.
UPS holiday shipping deadline scam
During peak holiday seasons, scammers send urgent emails claiming your package will miss the holiday deadline unless you pay an expedited shipping fee, harvesting payment details.
Check your actual shipment status directly on ups.com using your real tracking number.
Online shoppers
U.S.
FedEx shipment on hold text scam
A text message claims your FedEx shipment is on hold due to an incomplete address, directing you to a phishing link to update delivery details and pay a redelivery fee.
Do not click links in text messages — check shipment status directly at fedex.com.
Online shoppers
U.S.
FedEx Express customs fee scam
A phishing email claims your FedEx Express international shipment requires a customs clearance payment before delivery, directing to a fake payment portal.
Contact FedEx directly at 1-800-463-3339 to verify any customs charges.
International shoppers
U.S.
FedEx package return notification scam
An email claims your FedEx package is being returned to sender due to failed delivery and asks you to click a link to prevent the return, leading to a phishing page or malware download.
Log in to fedex.com directly to check your delivery status — do not use links from emails.
Online shoppers
U.S.
FedEx failed delivery voicemail scam
An automated voicemail claims FedEx attempted delivery and instructs you to press a number or call back a fake number, connecting you to a scammer who extracts personal and payment information.
Do not call back numbers from suspicious voicemails — use the official FedEx number 1-800-463-3339.
Seniors
U.S.
FedEx Ground tracking scam
A phishing email or text impersonates FedEx Ground with a fake tracking number, directing victims to a lookalike tracking page that harvests personal information.
Always track packages by going directly to fedex.com and entering the number manually.
Online shoppers
U.S.
FedEx delivery exception notification scam
A phishing message claims a delivery exception has occurred on your FedEx shipment, urging you to click a link to resolve the issue — leading to a fake site that steals credentials or installs malware.
Check for legitimate delivery exceptions by logging in to fedex.com directly.
Online shoppers
U.S.
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