$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Amazon delivery driver impersonator scam
Scammers pose as Amazon delivery drivers, approaching homes to steal packages, gather personal information, or gain access to residences under the pretense of delivering or verifying an order.
“package delivery scam text”
↓ 31%Key indicators
Usually targetsHomeowners
Often hitsReal estate professionals and homebuyers
Common regionUnited States
Last updated2026-04-04
Estimated impact
$160
median reported loss
Typical range$16 – $1.6K
Recovery rate~20%
Annual reports160,000
Scam breakdown
1
Scammers dress in generic uniforms and approach homes claiming to have an Amazon delivery that requires verification or a signature fee.
2
They may ask for personal details, request payment for customs or delivery fees, or use the interaction to case the home for theft.
3
In some cases, the scammer photographs the porch to later steal actual packages or uses the interaction to distract while an accomplice steals nearby deliveries.
What to do first
Amazon drivers never ask for payment at the door or request personal identification to complete a delivery.
Related terms
fake Amazon driver scamAmazon delivery impersonationpackage delivery impersonatorPackage delivery scamsAmazonSurgingHomeownersOlder adultsResidential communitiesReal estate professionals and homebuyersRetirees and seniorsDrivers and gig workersUnited StatesCanadafake Amazon driver scamAmazon delivery impersonation
Real-world example
How this scam plays out in practice
Based on reported patterns. Names and details are illustrative.
The setup
Laura, 42, a homeowners, encountered what appeared to be a legitimate package delivery scams situation while using Amazon. Scammers dress in generic uniforms and approach homes claiming to have an Amazon delivery that requires verification or a signature fee.
Step 2
What happened next was calculated: They may ask for personal details, request payment for customs or delivery fees, or use the interaction to case the home for theft.
Step 3
The pressure escalated quickly: In some cases, the scammer photographs the porch to later steal actual packages or uses the interaction to distract while an accomplice steals nearby deliveries.
The outcome
Laura realized something was wrong when the driver asks for personal information, payment, or entry into your home to deliver a package. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Amazon drivers never ask for payment at the door or request personal identification to complete a delivery. Laura's experience shows why the driver asks for personal information, payment, or entry into your home to deliver a package and they are not wearing an amazon-branded vest or driving an amazon-branded vehicle are the clearest early warning signs.
How to identify it
- The driver asks for personal information, payment, or entry into your home to deliver a package
- They are not wearing an Amazon-branded vest or driving an Amazon-branded vehicle
- They claim you need to verify your identity or pay a fee to receive the delivery
- Pause before paying, clicking, or sharing information. Scammers rely on speed.
- Verify the sender, company, or agency using a phone number or website you already know is legitimate.
- Treat secrecy, urgency, and off-platform payment requests as strong scam signals.
What to do now
- ✓Amazon drivers never ask for payment at the door or request personal identification to complete a delivery.
- ✓Track your deliveries in the Amazon app — you can see the driver's progress and verify delivery through the photo confirmation feature.
- ✓Report suspicious delivery activity to local police and to Amazon's customer service.
What to save before reporting
- ✓Save the message, profile, phone number, email, or URL that was used.
- ✓Keep payment confirmations, receipts, and account alerts before you dispute or delete anything.
- ✓Write down the timeline while the details are still fresh.
How big is this problem
You are not alone — this scam affects millions of people.
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
FTC 2024 fraud losses
Imposters
Most common FTC fraud category in 2024
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
- This scam family tends to persist because the social-engineering pressure works even when the exact scripts, platforms, and payment methods change.
- The specific packaging evolves over time, but the core pattern usually stays the same: create urgency, control the channel, and push action before verification.
- The U.S. Postal Inspection Service and local law enforcement agencies reported a rise in delivery impersonation schemes during peak shopping seasons.
Recovery and follow-up
- ✓Save the messages, receipts, account alerts, and transaction details before you block or delete anything.
- ✓Report the scam through the official platform or government channel that best matches where it happened.
- ✓Amazon drivers never ask for payment at the door or request personal identification to complete a delivery.
- ✓Track your deliveries in the Amazon app — you can see the driver's progress and verify delivery through the photo confirmation feature.
- ✓Report suspicious delivery activity to local police and to Amazon's customer service.
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The U.S. Postal Inspection Service and local law enforcement agencies reported a rise in delivery impersonation schemes during peak shopping seasons.
BBB Scam Tracker 2025
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Understand the bigger picture
Who is most at risk
Who this scam targets
Primary targets
Homeowners, Older adults, Residential communities
Geographic concentration
United States, Canada
Primary channel
Amazon — Package delivery scams
Why this group is vulnerable
Homeowners are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The rapid increase in reports suggests that awareness among this demographic remains low.
Sources and methodology
How we verify this information
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
- The U.S. Postal Inspection Service and local law enforcement agencies reported a rise in delivery impersonation schemes during peak shopping seasons.
Source notes
- BBB Scam Tracker 2025
Frequently asked questions
Common questions about amazon delivery driver impersonator scam
How does the amazon delivery driver impersonator scam work?+
Scammers dress in generic uniforms and approach homes claiming to have an Amazon delivery that requires verification or a signature fee. They may ask for personal details, request payment for customs or delivery fees, or use the interaction to case the home for theft. In some cases, the scammer photographs the porch to later steal actual packages or uses the interaction to distract while an accomplice steals nearby deliveries.
What are the warning signs of amazon delivery driver impersonator scam?+
The driver asks for personal information, payment, or entry into your home to deliver a package They are not wearing an Amazon-branded vest or driving an Amazon-branded vehicle They claim you need to verify your identity or pay a fee to receive the delivery
What should I do if I encounter amazon delivery driver impersonator scam?+
Amazon drivers never ask for payment at the door or request personal identification to complete a delivery. Track your deliveries in the Amazon app — you can see the driver's progress and verify delivery through the photo confirmation feature. Report suspicious delivery activity to local police and to Amazon's customer service.
Who is most at risk for amazon delivery driver impersonator scam?+
This scam primarily targets Homeowners, Older adults, Residential communities. It is most commonly reported in United States, Canada and typically appears on Amazon.
Is amazon delivery driver impersonator scam getting worse?+
Amazon delivery driver impersonator scam is currently surging — reports are increasing rapidly. It has been reported across US, CA. Last updated 2026-04-04.
Recent reports
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.