Audience page
Scams targeting homeowners
Homeowners are targeted through their property: fake contractors, title and deed fraud, utility impersonation, and home improvement scams that collect deposits and disappear. These scams work because home repairs and maintenance involve large sums and unfamiliar vendors.
Common searches
Why this audience gets targeted
- Home repairs and renovations involve large upfront payments to unfamiliar vendors, creating easy fraud opportunities.
- Property records are public, giving scammers accurate details to make title theft and tax scams convincing.
- Utility and municipal impersonation works because homeowners expect regular bills and compliance notices.
What to check first
- Verify contractor licenses and insurance through your state licensing board before paying any deposit.
- Monitor your property title through your county recorder's office or a title monitoring service.
- Call your utility company directly using the number on your bill if you receive a shutoff threat or unusual charge.
Utility disconnection warning text scam
A text says electricity or gas will be disconnected within hours unless a payment is made through a mobile link.
Contact the utility using the number on your statement.
Households
U.S.
Utility account identity fraud
Identity details are used to open power, gas, or telecom accounts that generate bills in the victim's name.
Report fraudulent accounts and place a fraud alert or freeze with bureaus.
Renters
Global
Freelance style-guide payment scam
A client offers a freelance role, then says the contractor must purchase a mandatory style guide, briefing pack, or brand kit before work starts.
Do not buy starter materials or internal brand kits from a client to begin work.
Freelancers
Global
real estate closing wire fraud
Scammers intercept real estate transaction emails and send fake closing instructions with fraudulent wire transfer details, stealing down payments and closing funds.
Always verify wire instructions by calling the title company at a number from their official website, never from the email
Homebuyers
U.S.
magazine subscription scam
Callers claim to represent a publisher and sign victims up for magazine subscriptions they never ordered, then send aggressive collection notices.
Never provide payment information to unsolicited callers.
Older adults
U.S.
home warranty scam
A telemarketer sells a home warranty that charges premiums but routinely denies claims, has extensive hidden exclusions, or disappears when service is needed.
Research the company's complaint history on the BBB and your state attorney general's website.
Homeowners
U.S.
flood insurance scam
After a natural disaster, scammers pose as FEMA or NFIP representatives and sell fake flood insurance policies or charge fees for free disaster assistance.
FEMA does not charge for disaster assistance — any request for payment is a scam.
Homeowners
U.S.
disaster insurance upsell scam
After a natural disaster, scammers approach homeowners with high-pressure sales for overpriced or unnecessary supplemental insurance coverage.
Contact your existing insurer before purchasing any supplemental disaster coverage.
Homeowners
U.S.
power company disconnection threat scam
Scammers call or text pretending to be your electric utility, claiming your power will be shut off within hours unless you pay immediately via gift card or wire transfer.
Hang up and call your utility company directly using the number on your bill or their official website
Homeowners
U.S.
water bill overdue scam
Fraudsters send official-looking texts or emails claiming your water bill is overdue and your service will be suspended unless you click a link and pay immediately.
Do not click links in unexpected texts or emails about utility bills — log in to your account directly through the official website
Homeowners
U.S.
gas company impersonator scam
Criminals pose as gas company employees, either by phone or at your door, claiming there is a gas leak or billing issue to gain access to your home or steal payment information.
Never let anyone into your home without verifying their identity — call the gas company directly to confirm any scheduled visits
Homeowners
U.S.
smart meter upgrade scam
Scammers contact homeowners claiming they need to pay for a mandatory smart meter upgrade or risk losing service, when in reality utility-provided meter upgrades are free.
Contact your utility directly to ask about any meter upgrade programs — legitimate upgrades are provided and installed at no cost
Homeowners
U.S.
solar panel door-to-door scam
High-pressure door-to-door salespeople misrepresent solar panel costs, savings, and government incentive programs to lock homeowners into predatory contracts or collect large upfront deposits.
Never sign a contract on the same day — take time to get competing quotes from licensed solar installers
Homeowners
U.S.
utility rebate phishing scam
Scammers send emails or texts posing as your utility, claiming you qualify for an energy rebate or refund, then steal your bank details through a fake claim form.
Do not click links in unsolicited rebate offers — visit your utility company website directly to check for legitimate programs
Homeowners
U.S.
energy audit scam
Fraudulent contractors offer free or low-cost home energy audits, then pressure homeowners into overpriced and unnecessary repairs or equipment installations.
Only schedule energy audits through your utility company or certified programs like ENERGY STAR Home Advisor
Homeowners
U.S.
winterization home protection scam
Scammers target homeowners before winter, offering bogus pipe insulation, furnace inspections, or weatherproofing services at inflated prices for work that is never completed or done poorly.
Check your utility company for legitimate weatherization assistance programs, especially LIHEAP for low-income households
Homeowners
U.S.
utility overpayment refund scam
Scammers call claiming you overpaid your utility bill and need to provide bank details or remote computer access so they can process your refund, then drain your account.
Hang up and call your utility company directly — legitimate overpayments are credited to your next bill automatically
Homeowners
U.S.
broadband internet service scam
Fraudsters impersonate internet service providers, calling to offer fake discounts, upgrades, or to fix non-existent connection problems, then steal payment or personal information.
Hang up on unsolicited ISP calls and contact your provider directly using the number on your bill
Homeowners
U.S.
title washing auto scam
A salvage or flood-damaged vehicle's title is laundered through states with lax title laws to remove the salvage brand, then resold as clean.
Always run a vehicle history report through the National Motor Vehicle Title Information System at vehiclehistory.bja.ojp.gov.
Car buyers
U.S.
lemon laundering scam
A vehicle that was bought back by the manufacturer under a state lemon law is resold without disclosing its defect history.
Run a full vehicle history report and look specifically for manufacturer buyback or lemon law records.
Car buyers
U.S.
VIN cloning fraud
A stolen vehicle is given the VIN plate from a legally registered vehicle of the same make and model to pass title checks.
Compare the VIN on the dashboard, door jamb, and engine block — all should match exactly.
Car buyers
U.S.
timeshare cancellation fee scam
Scammers posing as law firms or title companies charge large fees claiming they can legally cancel a timeshare, but provide no legitimate legal service.
Verify any attorney's license through their state bar association's online directory.
Timeshare owners
U.S.
storm chaser roofer scam
After a major storm, out-of-town contractors go door to door offering cheap roof repairs, collect deposits, and do shoddy work or disappear.
Verify the contractor's license, insurance, and local business registration before signing any contract.
Homeowners
U.S.
driveway repaving scam
A crew claims to have leftover asphalt from a nearby job and offers a cheap driveway seal or repave that uses watered-down sealant or thin asphalt.
Never hire a contractor who solicits door to door — reputable paving companies have established customer pipelines.
Homeowners
U.S.
tree removal scam
Unlicensed operators offer cheap tree removal but leave stumps, damage property, or abandon debris, and have no insurance to cover the damage.
Verify the company carries both liability insurance and workers' compensation — ask for a certificate of insurance and call the insurer to confirm.
Homeowners
U.S.
plumbing emergency scam
A plumber responding to an emergency call inflates the scope of work, claims additional problems exist, or charges extreme markups for parts.
Unless water is actively flooding, get at least two estimates before authorizing major plumbing work.
Homeowners
U.S.
HVAC inspection scam
A company offers a cheap HVAC inspection and then claims the system has dangerous defects requiring thousands in immediate repairs or replacement.
Get a second opinion from another licensed HVAC contractor before agreeing to any major repair or replacement.
Homeowners
U.S.
foundation crack repair scam
A contractor exaggerates the severity of cosmetic foundation cracks, claiming the home is at risk of structural failure to sell unnecessary repairs.
Hire a licensed structural engineer — not a contractor — for an independent foundation assessment.
Homeowners
U.S.
mold remediation scam
A company performs a mold inspection and fabricates or exaggerates results to sell expensive and unnecessary mold removal services.
Use a company that only does testing, not remediation — to avoid a conflict of interest.
Homeowners
U.S.
contractor permit fraud
A contractor skips required building permits to save money and speed up work, leaving the homeowner liable for code violations and potentially unsafe work.
Check with your local building department about what work requires permits before hiring any contractor.
Homeowners
U.S.
contractor material upcharge scam
A contractor inflates the cost of materials far above retail price, uses cheaper materials than specified, or charges for materials never purchased.
Require an itemized materials list in the contract specifying brand, model, and unit cost.
Homeowners
U.S.
disaster repair advance fee scam
After a natural disaster, a contractor demands a large advance payment for emergency repairs and then performs little or no work.
Check your state's limits on contractor advance payments — many states cap deposits at one-third of the total contract.
Homeowners
U.S.
property tax lien scam
Scammers send official-looking letters or make calls claiming there is a lien on your property due to unpaid taxes and demand immediate payment to remove it.
Contact your county tax assessor's office directly to verify any claims about liens on your property.
Taxpayers
U.S.
payment by gift card demand scam
A scammer posing as a government agent, utility company, or other authority demands you pay a debt, fine, or fee by purchasing gift cards and reading the numbers over the phone.
Hang up immediately — gift cards are for gifts, not payments. No real organization demands gift card payment.
Older adults
U.S.
utility company shutoff scam
A caller impersonating your electric, gas, or water company threatens to disconnect your service within hours unless you make an immediate payment, often by gift card or wire transfer.
Hang up and call the number on your utility bill or the company's official website.
Online consumers
U.S.
military benefits fraud scam
Scammers contact veterans or active-duty personnel claiming to help them access unclaimed military benefits, then steal personal information or charge fraudulent processing fees.
Access all military benefits directly through VA.gov or your local VA office — never through a third party.
Veterans
U.S.
closing wire instruction hijack scam
Hackers intercept or spoof emails between homebuyers and title companies, sending fraudulent wire instructions that redirect the closing funds to a criminal's account.
Always verify wire instructions by calling the title company at a phone number from their official website — never from the email itself.
Homebuyers
U.S.
title company impersonation scam
Scammers create fake email addresses and websites that closely mimic a real title company, sending buyers fraudulent closing documents and wire instructions.
Verify the sender's exact email domain character by character before acting on any wire instructions.
Homebuyers
U.S.
property tax payment redirect scam
Scammers send fake property tax notices directing homeowners to pay overdue or delinquent taxes to a fraudulent account, often threatening liens or penalties for non-payment.
Verify any tax notice by contacting your county tax assessor's office directly using the number from their official website.
Homebuyers
U.S.
appliance warranty extension scam
Scammers call or email homeowners claiming their appliance warranties are expiring and offering costly extended coverage that provides little to no actual protection.
Verify your actual warranty status by contacting the appliance manufacturer directly using the number in your owner manual
Homeowners
U.S.
home warranty upsell scam
Telemarketers aggressively sell overpriced home warranty plans to new homeowners, promising comprehensive coverage that is riddled with exclusions and denial triggers.
Research any home warranty company thoroughly on BBB, state insurance department records, and consumer review sites before purchasing
Homeowners
U.S.
third-party warranty scam
Unaffiliated third-party companies sell vehicle or home service contracts with misleading mailers designed to look like official manufacturer notices.
Read the fine print on any warranty mailer carefully to determine if it is from your actual manufacturer
Car owners
U.S.
warranty renewal auto-charge scam
Companies enroll consumers in recurring warranty plans with hidden auto-renewal clauses, making it extremely difficult to cancel and continuing to charge credit cards after the coverage period.
Read all warranty contract terms for auto-renewal clauses before providing payment information
Car owners
U.S.
inheritance advance scam targeting elderly
Scammers contact elderly individuals claiming they are entitled to a large inheritance or unclaimed estate, but must pay upfront fees for taxes, legal costs, or processing.
Never pay upfront fees to receive an inheritance — legitimate estates do not require beneficiaries to pay processing costs out of pocket.
Seniors
U.S.
fake HOA fee notice scam
Homeowners receive official-looking letters or emails demanding immediate HOA dues payment to a fraudulent account, often mimicking their real association's branding.
Always verify payment changes by calling your HOA management company directly using the number on your original contract.
Homeowners
U.S.
fake property management company scam
Scammers pose as a new property management company claiming to have taken over HOA duties, redirecting all resident payments to fraudulent accounts.
Contact your HOA board members directly to confirm any management changes before sending payment.
Homeowners
U.S.
fake HOA maintenance vendor scam
Scammers pose as maintenance vendors approved by the HOA, collecting upfront payment from homeowners for landscaping, painting, or repairs that never get completed.
Verify any vendor by checking with your HOA board or management company before paying.
Homeowners
U.S.
HOA board embezzlement scam
A corrupt HOA board member or treasurer diverts association funds into personal accounts, often through inflated vendor contracts or fictitious expenses.
Request annual independent financial audits and attend board meetings to review financial reports.
HOA members
U.S.
fake HOA lien notice scam
Homeowners receive fraudulent lien notices claiming unpaid HOA dues will result in a lien on their property, demanding immediate payment to a fraudulent entity.
Contact your HOA directly to confirm whether any balance is owed on your account.
Homeowners
U.S.
amenity access fee scam
Scammers contact residents claiming they must pay a separate fee to access community amenities like pools, gyms, or clubhouses, collecting payments for access that is already included in HOA dues.
Check your HOA governing documents to confirm what amenities are included in your dues.
Homeowners
U.S.
fake HOA election scam
Scammers send fraudulent proxy ballots or online voting links to HOA members, harvesting personal information or manipulating board election outcomes.
Verify election communications by contacting your HOA board or management company directly.
HOA members
U.S.
HOA insurance fraud scam
Scammers pose as insurance agents claiming the HOA's master policy has lapsed, pressuring homeowners to purchase individual coverage through a fraudulent insurer.
Contact your HOA board to verify the status of the master insurance policy.
Homeowners
U.S.
fake building permit website scam
Scam websites pose as local government permit offices, charging homeowners and contractors for building permits that are never filed or processed.
Apply for building permits only through your city or county's official government website or in person at the permit office.
Small business owners
U.S.
Amazon brushing package scam
You receive unsolicited packages from Amazon that you never ordered — a sign that a seller is using your address to post fake verified reviews and inflate their product ratings.
Report the unsolicited packages to Amazon customer service and check your account for unauthorized access.
Online shoppers
U.S.
Amazon delivery driver impersonator scam
Scammers pose as Amazon delivery drivers, approaching homes to steal packages, gather personal information, or gain access to residences under the pretense of delivering or verifying an order.
Amazon drivers never ask for payment at the door or request personal identification to complete a delivery.
Homeowners
U.S.
USPS undeliverable mail notification scam
Fake emails or letters claim that important mail could not be delivered and direct recipients to a phishing website to schedule redelivery by entering personal information.
USPS leaves physical delivery attempt notices (PS Form 3849) in your mailbox — they do not send email notifications about undeliverable regular mail.
General consumers
U.S.
USPS Informed Delivery phishing scam
Phishing emails impersonate USPS Informed Delivery notifications, tricking users into clicking links that lead to fake login pages to steal their USPS.com account credentials.
Access Informed Delivery only by logging in directly at informeddelivery.usps.com — never through links in emails.
USPS Informed Delivery users
U.S.
UPS failed delivery attempt notice scam
A door tag, email, or text claims UPS attempted delivery and failed, asking you to call a fake number or visit a fake site to reschedule — leading to a phone scam or phishing page.
Verify any delivery attempt by entering the InfoNotice number at ups.com or calling 1-800-742-5877.
Homeowners
U.S.
UPS driver impersonation scam
A person wearing a UPS-like uniform arrives at a home or business claiming a COD payment is required, additional fees are owed, or requesting a signature on a device that captures personal information.
Verify any COD shipment by calling UPS at 1-800-742-5877 before making any payment.
Homeowners
U.S.
FedEx failed delivery voicemail scam
An automated voicemail claims FedEx attempted delivery and instructs you to press a number or call back a fake number, connecting you to a scammer who extracts personal and payment information.
Do not call back numbers from suspicious voicemails — use the official FedEx number 1-800-463-3339.
Seniors
U.S.
Zillow Offers impersonator scam
Scammers impersonate the discontinued Zillow Offers program, contacting homeowners with unsolicited purchase offers and requesting personal financial details or upfront fees to proceed.
Be aware that Zillow Offers was shut down in November 2021 — any offer claiming to be from this program is fraudulent.
Homeowners
U.S.
Zillow Zestimate manipulation scam
Scammers claim they can artificially inflate a home's Zestimate value on Zillow for a fee, which is impossible since Zestimates are algorithmically generated and cannot be manually altered.
Understand that Zestimates are algorithmically generated and cannot be manually inflated by third parties.
Homeowners
U.S.
Zillow home valuation data harvest scam
A phishing ad or email offers a free home valuation through Zillow, but the form collects extensive personal information used for identity theft and targeted real estate scams.
Check your home's Zestimate for free directly at zillow.com — no additional personal data is required.
Homeowners
U.S.
porch pirate package theft scam
Thieves systematically follow delivery trucks or use tracking information from data breaches to steal packages from doorsteps during the peak holiday shipping season.
Use delivery lockers, require signature confirmation, or have packages delivered to a secure location like your workplace.
Online shoppers
U.S.
fake FEMA aid application scam
Scammers impersonate FEMA agents or create fake FEMA application websites after natural disasters, stealing personal information and diverting disaster relief funds from real victims.
Apply for FEMA assistance only at disasterassistance.gov or by calling 1-800-621-3362 — FEMA never charges fees.
Disaster victims
U.S.
storm chaser contractor scam
Unlicensed contractors travel to disaster-affected areas, demand large upfront payments for emergency repairs, then perform shoddy work or disappear without completing the job.
Verify any contractor's license, insurance, and references through your state's contractor licensing board before signing anything.
Homeowners
U.S.
fake insurance adjuster scam
Scammers pose as insurance adjusters after disasters, requesting personal and policy information from homeowners, then filing fraudulent claims or stealing identity data.
Contact your insurance company directly to confirm any adjuster visit, and ask for the adjuster's license number to verify with your state insurance department.
Homeowners
U.S.
emergency supply price gouging scam
Sellers dramatically inflate prices on essential supplies like water, generators, fuel, and building materials in disaster-affected areas, exploiting victims' desperate need.
Document the inflated prices with photos and receipts and report to your state attorney general, as price gouging is illegal in most states during declared emergencies.
Disaster victims
U.S.
disaster loan advance fee scam
Scammers pose as SBA disaster loan agents or private lenders, promising fast approval for disaster relief loans in exchange for upfront application fees that are never refunded.
Apply for SBA disaster loans only at sba.gov/disaster or by visiting a local SBA disaster center — the SBA never charges application fees.
Small business owners
U.S.
fake utility restoration scam
Scammers impersonate utility companies after disasters, calling or texting residents to demand payment for expedited power, water, or gas restoration that would otherwise happen through normal recovery operations.
Utility companies never charge fees to prioritize restoration — call your utility directly using the number on your bill to verify any communication.
Homeowners
U.S.
reverse mortgage pitch scam
Fraudulent advisors pressure seniors into taking out reverse mortgages with hidden fees and unfavorable terms, sometimes redirecting loan proceeds to themselves.
Only work with FHA-approved reverse mortgage lenders and always attend HUD-required counseling before signing.
Seniors
U.S.
home security pushy sales scam targeting seniors
Aggressive door-to-door salespeople pressure seniors into signing long-term home security contracts with hidden fees, equipment charges, and difficult cancellation terms.
Never sign a contract at the door — take the materials, read everything, and consult family or a lawyer first.
Seniors
U.S.
deepfake real estate agent scam
Scammers use AI deepfake video to impersonate a real estate agent or property owner on video calls, redirecting earnest money deposits or rental payments to fraudulent accounts.
Always verify wire instructions by calling the title company or real estate brokerage at their publicly listed phone number.
Home buyers
U.S.
real estate listing QR code scam
Fraudulent QR codes on real estate signs or flyers redirect prospective buyers and renters to fake listing sites that collect personal information and application fees for properties the scammer does not own.
Verify property listings through official platforms like Zillow, Realtor.com, or your local MLS.
Home buyers
U.S.
utility bill assistance scam
Fraudulent calls and messages offer fake utility bill assistance programs, collecting personal data and upfront fees from people struggling to pay their energy or water bills.
Contact your utility company directly or apply for LIHEAP through your state's official program at liheapch.acf.hhs.gov.
Low-income households
U.S.
mortgage forbearance extension scam
Scammers contact homeowners offering to extend mortgage forbearance programs or modify loans for a fee, collecting personal financial data and payment while providing no actual assistance.
Contact your mortgage servicer directly to discuss forbearance or modification options — they are required to help you for free.
Homeowners
U.S.
Crypto MLM token recruitment scheme
A cryptocurrency project uses MLM-style recruitment to attract investors who earn commissions by recruiting others, with the token having little real utility or market value.
Verify the token is listed on major exchanges and has real trading volume independent of the recruitment program.
Crypto traders
U.S.
Energy and utility MLM scheme
An energy company uses MLM recruitment to sell electricity or gas plans, with agents earning more from signing up new agents than from providing competitive energy rates.
Compare the offered rate, including all fees, to your current utility rate before switching.
Homeowners
U.S.
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