$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Thieves systematically follow delivery trucks or use tracking information from data breaches to steal packages from doorsteps during the peak holiday shipping season.
“holiday shopping scam”
→ 0%Key indicators
Estimated impact
$640
median reported loss
Scam breakdown
Thieves follow delivery vehicles through residential neighborhoods during the holiday season when package volumes are highest.
Some use stolen delivery notification data to identify which homes have incoming packages and their estimated delivery windows.
Packages are stolen within minutes of delivery, resold online or returned to retailers for store credit.
What to do first
Use delivery lockers, require signature confirmation, or have packages delivered to a secure location like your workplace.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Laura, 34, a online shoppers, encountered what appeared to be a legitimate holiday shopping scams situation while using SMS. Thieves follow delivery vehicles through residential neighborhoods during the holiday season when package volumes are highest.
Step 2
What happened next was calculated: Some use stolen delivery notification data to identify which homes have incoming packages and their estimated delivery windows.
Step 3
The pressure escalated quickly: Packages are stolen within minutes of delivery, resold online or returned to retailers for store credit.
The outcome
Laura realized something was wrong when tracking shows delivered but package is missing from your doorstep. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Use delivery lockers, require signature confirmation, or have packages delivered to a secure location like your workplace. Laura's experience shows why tracking shows delivered but package is missing from your doorstep and neighbors report seeing unfamiliar vehicles following delivery trucks are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
A 2024 Security.org survey found that 49 million Americans had at least one package stolen in the prior 12 months, with thefts peaking between Thanksgiving and Christmas.
Security.org Package Theft Report 2024
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Online shoppers, Homeowners, Apartment residents
Geographic concentration
United States, Canada, United Kingdom
Primary channel
SMS — Holiday shopping scams
Why this group is vulnerable
Online shoppers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The ongoing nature of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Thieves follow delivery vehicles through residential neighborhoods during the holiday season when package volumes are highest. Some use stolen delivery notification data to identify which homes have incoming packages and their estimated delivery windows. Packages are stolen within minutes of delivery, resold online or returned to retailers for store credit.
Tracking shows delivered but package is missing from your doorstep Neighbors report seeing unfamiliar vehicles following delivery trucks Delivery photos show the package was placed in a highly visible location
Use delivery lockers, require signature confirmation, or have packages delivered to a secure location like your workplace. Set up delivery alerts and retrieve packages immediately, or use a video doorbell to monitor deliveries. Report package theft to local police with any doorbell camera footage and file a claim with the carrier.
This scam primarily targets Online shoppers, Homeowners, Apartment residents. It is most commonly reported in United States, Canada, United Kingdom and typically appears on SMS.
porch pirate package theft scam is currently on our watch list. It has been reported across US, CA, UK. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
Relevant collections