$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
UPS My Choice account phishing scam
A phishing email claims your UPS My Choice account needs verification or has been compromised, directing you to a fake login page to steal your credentials.
“impersonation scam”
↑ 604%Key indicators
Usually targetsUPS My Choice members
Often hitsCreators and online sellers
Common regionUnited States
Last updated2026-04-04
Estimated impact
$960
median reported loss
Typical range$60 – $12K
Recovery rate~15%
Annual reports330,000
Scam breakdown
1
Scammers send emails mimicking UPS My Choice branding, claiming the account needs urgent verification.
2
The embedded link leads to a phishing page replicating the UPS login portal.
3
Captured credentials are used to redirect packages, access personal information, or commit further fraud.
What to do first
Log in to your UPS My Choice account by typing ups.com directly into your browser.
Related terms
UPS My Choice login scamUPS account verification phishingfake UPS account alertBrand impersonation scamsUPSSurgingUPS My Choice membersOnline shoppersAdultsCreators and online sellersOnline shoppersUnited StatesCanadaUPS My Choice login scamUPS account verification phishing
Real-world example
How this scam plays out in practice
Based on reported patterns. Names and details are illustrative.
The setup
Ahmed, 35, a ups my choice members, encountered what appeared to be a legitimate brand impersonation scams situation while using UPS. Scammers send emails mimicking UPS My Choice branding, claiming the account needs urgent verification.
Step 2
What happened next was calculated: The embedded link leads to a phishing page replicating the UPS login portal.
Step 3
The pressure escalated quickly: Captured credentials are used to redirect packages, access personal information, or commit further fraud.
The outcome
Ahmed realized something was wrong when email asks you to verify your ups my choice account through an embedded link. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Log in to your UPS My Choice account by typing ups.com directly into your browser. Ahmed's experience shows why email asks you to verify your ups my choice account through an embedded link and claims your account will be suspended within 24 hours if not verified are the clearest early warning signs.
How to identify it
- Email asks you to verify your UPS My Choice account through an embedded link
- Claims your account will be suspended within 24 hours if not verified
- Login page URL does not match ups.com
- Pause before paying, clicking, or sharing information. Scammers rely on speed.
- Verify the sender, company, or agency using a phone number or website you already know is legitimate.
- Treat secrecy, urgency, and off-platform payment requests as strong scam signals.
What to do now
- ✓Log in to your UPS My Choice account by typing ups.com directly into your browser.
- ✓Enable two-factor authentication on your UPS account.
- ✓Report the phishing attempt to [email protected].
What to save before reporting
- ✓Save the message, profile, phone number, email, or URL that was used.
- ✓Keep payment confirmations, receipts, and account alerts before you dispute or delete anything.
- ✓Write down the timeline while the details are still fresh.
How big is this problem
You are not alone — this scam affects millions of people.
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
FTC 2024 fraud losses
Imposters
Most common FTC fraud category in 2024
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
- This scam family tends to persist because the social-engineering pressure works even when the exact scripts, platforms, and payment methods change.
- The specific packaging evolves over time, but the core pattern usually stays the same: create urgency, control the channel, and push action before verification.
- The FBI IC3 reported that brand impersonation phishing targeting shipping accounts rose significantly as more consumers enrolled in package management services.
Recovery and follow-up
- ✓Save the messages, receipts, account alerts, and transaction details before you block or delete anything.
- ✓Report the scam through the official platform or government channel that best matches where it happened.
- ✓Log in to your UPS My Choice account by typing ups.com directly into your browser.
- ✓Enable two-factor authentication on your UPS account.
- ✓Report the phishing attempt to [email protected].
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The FBI IC3 reported that brand impersonation phishing targeting shipping accounts rose significantly as more consumers enrolled in package management services.
FBI IC3 2024
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Understand the bigger picture
Who is most at risk
Who this scam targets
Primary targets
UPS My Choice members, Online shoppers, Adults
Geographic concentration
United States, Canada
Primary channel
UPS — Brand impersonation scams
Why this group is vulnerable
UPS My Choice members are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The rapid increase in reports suggests that awareness among this demographic remains low.
Sources and methodology
How we verify this information
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
- The FBI IC3 reported that brand impersonation phishing targeting shipping accounts rose significantly as more consumers enrolled in package management services.
Source notes
- FBI IC3 2024
Frequently asked questions
Common questions about ups my choice account phishing scam
How does the ups my choice account phishing scam work?+
Scammers send emails mimicking UPS My Choice branding, claiming the account needs urgent verification. The embedded link leads to a phishing page replicating the UPS login portal. Captured credentials are used to redirect packages, access personal information, or commit further fraud.
What are the warning signs of ups my choice account phishing scam?+
Email asks you to verify your UPS My Choice account through an embedded link Claims your account will be suspended within 24 hours if not verified Login page URL does not match ups.com
What should I do if I encounter ups my choice account phishing scam?+
Log in to your UPS My Choice account by typing ups.com directly into your browser. Enable two-factor authentication on your UPS account. Report the phishing attempt to [email protected].
Who is most at risk for ups my choice account phishing scam?+
This scam primarily targets UPS My Choice members, Online shoppers, Adults. It is most commonly reported in United States, Canada and typically appears on UPS.
Is ups my choice account phishing scam getting worse?+
UPS My Choice account phishing scam is currently surging — reports are increasing rapidly. It has been reported across US, CA. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.