$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Fake online stores and marketplace sellers offer popular toys at steep discounts during the holiday season, delivering counterfeit products that may contain hazardous materials like lead paint or choking hazards.
“holiday shopping scam”
→ 0%Key indicators
Estimated impact
$960
median reported loss
Scam breakdown
Scammers list popular toys on social media marketplaces and fake e-commerce sites at prices well below retail, targeting desperate parents seeking sold-out items.
Buyers receive either nothing or counterfeit versions of the toys that lack safety certifications and may contain toxic materials.
The sellers use fake tracking numbers that show delivery to avoid platform disputes, then become unreachable.
What to do first
Purchase toys only from authorized retailers and check the Consumer Product Safety Commission at cpsc.gov for recalls.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Ashley, 38, a parents, encountered what appeared to be a legitimate holiday shopping scams situation while using Social media. Scammers list popular toys on social media marketplaces and fake e-commerce sites at prices well below retail, targeting desperate parents seeking sold-out items.
Step 2
What happened next was calculated: Buyers receive either nothing or counterfeit versions of the toys that lack safety certifications and may contain toxic materials.
Step 3
The pressure escalated quickly: The sellers use fake tracking numbers that show delivery to avoid platform disputes, then become unreachable.
The outcome
Ashley realized something was wrong when seller offers the season's hottest toys at 50% or more off retail price. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Purchase toys only from authorized retailers and check the Consumer Product Safety Commission at cpsc.gov for recalls. Ashley's experience shows why seller offers the season's hottest toys at 50% or more off retail price and product images are stock photos or low-resolution copies from the real manufacturer are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
U.S. Customs and Border Protection seized over 27 million dollars worth of counterfeit toys and consumer goods at ports of entry in 2024, a significant portion timed for the holiday shopping season.
CBP Intellectual Property Rights Seizure Statistics 2024
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Parents, Gift buyers, Grandparents
Geographic concentration
United States, United Kingdom, Canada, Australia
Primary channel
Social media — Holiday shopping scams
Why this group is vulnerable
Parents are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The ongoing nature of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers list popular toys on social media marketplaces and fake e-commerce sites at prices well below retail, targeting desperate parents seeking sold-out items. Buyers receive either nothing or counterfeit versions of the toys that lack safety certifications and may contain toxic materials. The sellers use fake tracking numbers that show delivery to avoid platform disputes, then become unreachable.
Seller offers the season's hottest toys at 50% or more off retail price Product images are stock photos or low-resolution copies from the real manufacturer Seller has no return policy or physical address listed
Purchase toys only from authorized retailers and check the Consumer Product Safety Commission at cpsc.gov for recalls. Be skeptical of deals that seem too good to be true, especially for toys that are sold out at major retailers. Report counterfeit products to the CPSC at saferproducts.gov and the platform where you purchased them.
This scam primarily targets Parents, Gift buyers, Grandparents. It is most commonly reported in United States, United Kingdom, Canada, Australia and typically appears on Social media.
counterfeit toy scam is currently on our watch list. It has been reported across US, UK, CA, AU. Last updated 2026-04-04.
Related scams
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Hang up and call the family member back directly using a known number.
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Call the school or student directly using a known number before taking any action.
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A victim hears a distressed relative followed by a fake officer who demands bail money through wire transfer or gift cards.
Call the relative or local precinct directly using a public number.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.