$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Scammers send phishing emails disguised as warranty registration confirmations for recently purchased electronics, directing victims to fake sites that steal personal and financial data.
“extended warranty scam”
↑ 284%Key indicators
Estimated impact
$960
median reported loss
Scam breakdown
Scammers use data from breached retail databases to identify recent electronics buyers and send targeted phishing emails
The email mimics the manufacturer branding and requests the victim click a link to complete warranty registration
The fake registration page harvests personal data including payment details, which are used for identity theft or sold on dark web markets
What to do first
Register warranties only through the manufacturer official website by navigating directly rather than clicking email links
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
James, 35, a consumers, encountered what appeared to be a legitimate warranty scams situation while using Email. Scammers use data from breached retail databases to identify recent electronics buyers and send targeted phishing emails
Step 2
What happened next was calculated: The email mimics the manufacturer branding and requests the victim click a link to complete warranty registration
Step 3
The pressure escalated quickly: The fake registration page harvests personal data including payment details, which are used for identity theft or sold on dark web markets
The outcome
James realized something was wrong when email arrives shortly after a major electronics purchase and asks you to click a link to register your warranty. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Register warranties only through the manufacturer official website by navigating directly rather than clicking email links James's experience shows why email arrives shortly after a major electronics purchase and asks you to click a link to register your warranty and sender address does not match the manufacturer official domain are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The FBI IC3 reported that phishing remained the number one cybercrime complaint type in 2023, with over 298,000 complaints filed
FBI IC3 2024
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Consumers, Smartphone users, Online shoppers
Geographic concentration
United States, Canada, Australia
Primary channel
Email — Warranty scams
Why this group is vulnerable
Consumers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The growing number of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers use data from breached retail databases to identify recent electronics buyers and send targeted phishing emails The email mimics the manufacturer branding and requests the victim click a link to complete warranty registration The fake registration page harvests personal data including payment details, which are used for identity theft or sold on dark web markets
Email arrives shortly after a major electronics purchase and asks you to click a link to register your warranty Sender address does not match the manufacturer official domain Link leads to a site requesting your Social Security number or full credit card details for warranty registration
Register warranties only through the manufacturer official website by navigating directly rather than clicking email links Check the sender email address carefully and compare it to the address listed on the manufacturer official contact page Report phishing emails to the manufacturer, your email provider, and the Anti-Phishing Working Group at [email protected]
This scam primarily targets Consumers, Smartphone users, Online shoppers. It is most commonly reported in United States, Canada, Australia and typically appears on Email.
electronics warranty phishing scam is currently on the rise with growing reports. It has been reported across US, CA, AU. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.