$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
After a puppy or kitten purchase, the buyer is told the pet requires a special climate-controlled crate, insurance, or customs fees that escalate indefinitely.
“pet scam”
↑ 220%Key indicators
Estimated impact
$960
median reported loss
Scam breakdown
After a pet sale, the scammer introduces a shipping company — often one they also control.
The shipping company demands payment for a special crate, health certificate, and transport insurance.
Each time the buyer pays, a new required fee appears until the buyer stops paying.
What to do first
Legitimate pet shipping companies provide all-inclusive quotes upfront.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Megan, 35, a pet seekers, encountered what appeared to be a legitimate pet scams situation while using Email. After a pet sale, the scammer introduces a shipping company — often one they also control.
Step 2
What happened next was calculated: The shipping company demands payment for a special crate, health certificate, and transport insurance.
Step 3
The pressure escalated quickly: Each time the buyer pays, a new required fee appears until the buyer stops paying.
The outcome
Megan realized something was wrong when shipping company is not findable through standard business registries. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Legitimate pet shipping companies provide all-inclusive quotes upfront. Megan's experience shows why shipping company is not findable through standard business registries and fees keep increasing — first a crate, then insurance, then customs clearance are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The BBB warns that escalating shipping fees are the hallmark of pet scams and almost always indicate fraud.
BBB Scam Tracker 2025
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Pet seekers, Online shoppers, Families
Geographic concentration
United States, Canada, Australia
Primary channel
Email — Pet scams
Why this group is vulnerable
Pet seekers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The growing number of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
After a pet sale, the scammer introduces a shipping company — often one they also control. The shipping company demands payment for a special crate, health certificate, and transport insurance. Each time the buyer pays, a new required fee appears until the buyer stops paying.
Shipping company is not findable through standard business registries Fees keep increasing — first a crate, then insurance, then customs clearance Tracking information provided is fake or belongs to a different package
Legitimate pet shipping companies provide all-inclusive quotes upfront. Verify the shipping company through the USDA and Better Business Bureau. Stop paying and report the scam if additional fees keep appearing after the initial quote.
This scam primarily targets Pet seekers, Online shoppers, Families. It is most commonly reported in United States, Canada, Australia and typically appears on Email.
pet shipping fee scam is currently on the rise with growing reports. It has been reported across US, CA, AU. Last updated 2026-04-04.
Related scams
A victim receives what looks like a legitimate remote job offer and is asked to pay upfront for equipment, training, or background checks.
Verify the recruiter and company domain independently.
Job seekers
Global
A buyer on a marketplace uses fake payment confirmation, overpayment stories, or refund pressure to get goods without completing a legitimate payment.
Only trust the actual payment app or bank balance, not screenshots.
Casual sellers
U.S.
A traveler receives a realistic property or booking message that requests off-platform payment, identity verification, or a new deposit.
Keep all communication and payment inside the booking platform.
Travelers
Europe
Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
Relevant collections