$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
fake online store non-delivery scam
Fraudulent websites mimic legitimate retailers, collect payment for products, and never ship anything. Victims discover the store vanishes within weeks.
“online shopping scam”
↑ 184%Key indicators
Usually targetsOnline shoppers
Often hitsTech workers and developers
Common regionGlobal
Last updated2026-04-04
Estimated impact
$120
median reported loss
Typical range$24 – $1.2K
Recovery rate~40%
Annual reports370,000
Scam breakdown
1
Scammers create a professional-looking storefront with stolen product images and deeply discounted prices
2
Victims place orders and receive fake confirmation emails with bogus tracking numbers
3
The store disappears or becomes unreachable after collecting enough payments
What to do first
Dispute the charge with your bank or credit card company immediately
Related terms
ghost store scamphantom shopping sitefake e-commerce storeOnline shopping scamsWebsiteSurgingOnline shoppersBargain huntersTech workers and developersCreators and online sellersOnline shoppersGlobalghost store scamphantom shopping site
Real-world example
How this scam plays out in practice
Based on reported patterns. Names and details are illustrative.
The setup
Priya, 34, a online shoppers, encountered what appeared to be a legitimate online shopping scams situation while using Website. Scammers create a professional-looking storefront with stolen product images and deeply discounted prices
Step 2
What happened next was calculated: Victims place orders and receive fake confirmation emails with bogus tracking numbers
Step 3
The pressure escalated quickly: The store disappears or becomes unreachable after collecting enough payments
The outcome
Priya realized something was wrong when no verifiable physical address or phone number on the website. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Dispute the charge with your bank or credit card company immediately Priya's experience shows why no verifiable physical address or phone number on the website and domain registered within the last 90 days are the clearest early warning signs.
How to identify it
- No verifiable physical address or phone number on the website
- Domain registered within the last 90 days
- Payment accepted only via wire transfer, cryptocurrency, or gift cards
- Pause before paying, clicking, or sharing information. Scammers rely on speed.
- Verify the sender, company, or agency using a phone number or website you already know is legitimate.
- Treat secrecy, urgency, and off-platform payment requests as strong scam signals.
What to do now
- ✓Dispute the charge with your bank or credit card company immediately
- ✓Report the website to the FTC at ReportFraud.ftc.gov and to your local consumer protection agency
- ✓Save all order confirmations, emails, and screenshots as evidence
What to save before reporting
- ✓Save the message, profile, phone number, email, or URL that was used.
- ✓Keep payment confirmations, receipts, and account alerts before you dispute or delete anything.
- ✓Write down the timeline while the details are still fresh.
How big is this problem
You are not alone — this scam affects millions of people.
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
FTC 2024 fraud losses
Imposters
Most common FTC fraud category in 2024
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
- This scam family tends to persist because the social-engineering pressure works even when the exact scripts, platforms, and payment methods change.
- The specific packaging evolves over time, but the core pattern usually stays the same: create urgency, control the channel, and push action before verification.
- The FTC received over 100,000 reports of online shopping fraud in 2024, with median losses of 100 USD per incident
Recovery and follow-up
- ✓Save the messages, receipts, account alerts, and transaction details before you block or delete anything.
- ✓Report the scam through the official platform or government channel that best matches where it happened.
- ✓Dispute the charge with your bank or credit card company immediately
- ✓Report the website to the FTC at ReportFraud.ftc.gov and to your local consumer protection agency
- ✓Save all order confirmations, emails, and screenshots as evidence
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The FTC received over 100,000 reports of online shopping fraud in 2024, with median losses of 100 USD per incident
FTC Consumer Sentinel 2025
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. Global has dedicated agencies that handle fraud reports.
Report cross-border scams
econsumer.gov (ICPEN)
International Consumer Protection and Enforcement Network portal for reporting cross-border online scams. Reports are shared with consumer protection agencies in 40+ countries.
Interpol financial crime guidance
Interpol
International policing guidance on online financial fraud, romance scams, and investment fraud operating across borders.
Report phishing emails
Anti-Phishing Working Group
Global industry coalition for reporting phishing emails and URLs. Forward phishing to [email protected].
Explore further
Understand the bigger picture
Who is most at risk
Who this scam targets
Primary targets
Online shoppers, Bargain hunters
Geographic concentration
Global
Primary channel
Website — Online shopping scams
Why this group is vulnerable
Online shoppers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The rapid increase in reports suggests that awareness among this demographic remains low.
Sources and methodology
How we verify this information
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
- The FTC received over 100,000 reports of online shopping fraud in 2024, with median losses of 100 USD per incident
Source notes
- FTC Consumer Sentinel 2025
Frequently asked questions
Common questions about fake online store non-delivery scam
How does the fake online store non-delivery scam work?+
Scammers create a professional-looking storefront with stolen product images and deeply discounted prices Victims place orders and receive fake confirmation emails with bogus tracking numbers The store disappears or becomes unreachable after collecting enough payments
What are the warning signs of fake online store non-delivery scam?+
No verifiable physical address or phone number on the website Domain registered within the last 90 days Payment accepted only via wire transfer, cryptocurrency, or gift cards
What should I do if I encounter fake online store non-delivery scam?+
Dispute the charge with your bank or credit card company immediately Report the website to the FTC at ReportFraud.ftc.gov and to your local consumer protection agency Save all order confirmations, emails, and screenshots as evidence
Who is most at risk for fake online store non-delivery scam?+
This scam primarily targets Online shoppers, Bargain hunters. It is most commonly reported in Global and typically appears on Website.
Is fake online store non-delivery scam getting worse?+
fake online store non-delivery scam is currently surging — reports are increasing rapidly. It has been reported across US, UK, AU, CA. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.