Scam category

Online shopping scams

Online shopping scams use professional-looking storefronts, stolen product photos, and prices that seem too good to pass up. Victims either receive counterfeit or low-quality items, or nothing at all. These scams spike during holiday shopping seasons and viral product trends.

39 scams trackedAll categories

Category activity

“online shopping scam”

↑ 184%

Watch for

  • Prices are 50-80% below retail with no credible explanation like clearance or liquidation.
  • The store only accepts wire transfers, cryptocurrency, or payment methods with no buyer protection.
  • The website was registered very recently, has no physical address, and customer service is unreachable.

Common searches

is this online store legitfake website shopping scampaid for item never receivedhow to check if a website is a scam

OpenScam News Feed

Online shopping scams
↑ 166%

fake online store non-delivery scam

Fraudulent websites mimic legitimate retailers, collect payment for products, and never ship anything. Victims discover the store vanishes within weeks.

What to do first

Dispute the charge with your bank or credit card company immediately

Targets

Online shoppers

Seen in

Global

Online shopping scams
↑ 166%

counterfeit goods online shopping scam

Sellers advertise brand-name products at steep discounts but ship cheap counterfeits or knockoffs that may be unsafe or non-functional.

What to do first

Report counterfeit products to the brand's official anti-fraud department

Targets

Online shoppers

Seen in

Global

Online shopping scams
↑ 166%

dropshipping extreme markup scam

Stores resell cheap items from wholesale marketplaces at extreme markups, often 5-10x the original price, while advertising them as exclusive or premium products.

What to do first

Use reverse image search on product photos before purchasing from unfamiliar stores

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

social media shop scam on Instagram

Scam accounts on Instagram promote products through polished posts and stories, collect payment via direct messages or external links, and never deliver.

What to do first

Only purchase through platforms with buyer protection such as official marketplace checkout

Targets

Social media users

Seen in

Global

Online shopping scams
↑ 166%

fake product reviews manipulation scam

Sellers use fake five-star reviews, paid review farms, and review manipulation to make low-quality or dangerous products appear trustworthy.

What to do first

Use review analysis tools like Fakespot or ReviewMeta to assess review authenticity

Targets

Online shoppers

Seen in

Global

Online shopping scams
↑ 166%

bait-and-switch product listing scam

Sellers advertise one product with attractive photos and descriptions, then ship a completely different, inferior item and refuse returns.

What to do first

Document the difference between the advertised and received product with photos

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

fake refund overpayment shopping scam

Scammers posing as sellers or customer support claim they accidentally refunded too much and ask victims to return the difference, but the original refund was fake.

What to do first

Never send money to anyone claiming an accidental overpayment without verifying through your bank directly

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

fake coupon and discount code phishing scam

Scammers distribute fake coupons or discount codes through email, social media, and websites to harvest personal information or install malware.

What to do first

Verify coupons directly on the retailer's official website or app before using them

Targets

Bargain hunters

Seen in

Global

Online shopping scams
↑ 166%

TikTok shop too-good-to-be-true pricing scam

Products advertised on TikTok at unbelievably low prices turn out to be scams, with sellers collecting payment and shipping nothing or sending worthless items.

What to do first

Research the seller and product independently before purchasing from social media ads

Targets

Young adults

Seen in

U.S.

Online shopping scams
↑ 166%

Facebook Marketplace non-delivery scam

Sellers on Facebook Marketplace list popular items at attractive prices, collect payment through non-reversible methods, and never ship the goods.

What to do first

Use Facebook's built-in checkout and shipping protection for all Marketplace transactions

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

Amazon fake seller marketplace scam

Fraudulent sellers create listings on Amazon with stolen product photos and impossibly low prices, collect payment, then never ship the item or send a counterfeit product.

What to do first

Only buy from sellers with established history and verified reviews — check the seller profile before purchasing.

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

Amazon brushing package scam

You receive unsolicited packages from Amazon that you never ordered — a sign that a seller is using your address to post fake verified reviews and inflate their product ratings.

What to do first

Report the unsolicited packages to Amazon customer service and check your account for unauthorized access.

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

Amazon fake return refund scam

Scammers contact Amazon sellers or buyers claiming a return was never received or a refund is owed, manipulating the process to keep both the product and the money.

What to do first

Sellers should photograph and weigh all outgoing shipments and use tracking with signature confirmation.

Targets

Amazon sellers

Seen in

U.S.

Online shopping scams
↑ 166%

PayPal friends and family payment trick scam

A seller or scammer insists on receiving payment through PayPal's Friends and Family option, which has no buyer protection — if the product never arrives, there is no way to file a dispute or get a refund.

What to do first

Always use PayPal's Goods and Services option for any purchase — the small fee provides full buyer protection.

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

PayPal overpayment refund scam

A buyer 'accidentally' overpays a seller through PayPal using a stolen credit card or bad check, then asks the seller to refund the excess — when the original payment reverses, the seller loses both the product and the refunded amount.

What to do first

Never refund overpayments to a different account or by a different payment method — refund only through PayPal's built-in refund feature to the original sender.

Targets

Online sellers

Seen in

U.S.

Online shopping scams
↑ 166%

PayPal buyer protection loophole scam

Scammers exploit gaps in PayPal's buyer protection by shipping empty boxes with valid tracking numbers, shipping to a different zip code, or using categories exempt from protection to defraud buyers.

What to do first

Request signature confirmation for purchases over 750 USD and document unboxing with video.

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

Zelle marketplace payment scam

A buyer on Facebook Marketplace, Craigslist, or other classifieds insists on paying with Zelle, then sends a fake Zelle confirmation email or claims the payment is pending an 'upgrade' fee from the seller.

What to do first

Check your bank's Zelle transaction history directly — Zelle does not send emails requiring account upgrades or fees to receive payments.

Targets

Marketplace sellers

Seen in

U.S.

Online shopping scams
↑ 166%

Zelle peer-to-peer overpayment scam

A scammer sends you a Zelle payment for more than the agreed amount using a compromised account, then asks you to return the excess — when the fraudulent payment is reversed, you lose the refunded amount.

What to do first

Never refund Zelle overpayments — ask the buyer to contact their bank to reverse the excess amount themselves.

Targets

Marketplace sellers

Seen in

U.S.

Online shopping scams
↑ 166%

Venmo stolen credit card payment scam

A buyer pays for goods using Venmo funded by a stolen credit card. When the card owner disputes the charge, Venmo reverses the payment — the seller loses both the product and the money.

What to do first

Venmo is designed for payments between people who know and trust each other — do not use it for transactions with strangers.

Targets

Marketplace sellers

Seen in

U.S.

Online shopping scams
↑ 166%

Venmo payment for goods protection gap scam

Sellers or buyers exploit the fact that Venmo personal payments have no purchase protection, using the platform for transactions where disputes cannot be resolved — leaving the other party with no recourse.

What to do first

Only use Venmo for purchases when the seller has a business profile with purchase protection enabled.

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

TikTok Shop counterfeit goods scam

Sellers on TikTok Shop or promoted through TikTok videos sell counterfeit or grossly misrepresented products at prices that seem like great deals.

What to do first

Research sellers and read reviews before purchasing — check for patterns of complaints about product quality.

Targets

Online shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

Craigslist cashier's check overpayment scam

A buyer sends a cashier's check for more than the asking price and asks the seller to wire back the difference, but the check is fraudulent and bounces after the seller sends real money.

What to do first

Never accept payment for more than the agreed price — this is the hallmark of an overpayment scam.

Targets

Online sellers

Seen in

U.S.

Online shopping scams
↑ 166%

Craigslist job posting advance fee scam

Fake job postings on Craigslist require applicants to pay for training, background checks, or equipment before starting, then the job turns out to not exist.

What to do first

Never pay money to start a job — legitimate employers cover the cost of training and background checks.

Targets

Job seekers

Seen in

U.S.

Online shopping scams
↑ 166%

Craigslist ticket resale scam

Scammers sell fake or duplicate concert, sports, or event tickets on Craigslist, leaving buyers unable to enter the venue.

What to do first

Buy resale tickets only through verified platforms like Ticketmaster, StubHub, or SeatGeek that offer buyer guarantees.

Targets

Concert-goers

Seen in

U.S.

Online shopping scams
↑ 166%

Craigslist moving service bait-and-switch scam

A moving company on Craigslist offers a low quote, then holds belongings hostage on the truck and demands a much higher payment on moving day.

What to do first

Only hire movers with a valid USDOT number (verify at safer.fmcsa.dot.gov) and positive reviews on multiple platforms.

Targets

Renters

Seen in

U.S.

Online shopping scams
↑ 166%

Craigslist pet sale deposit scam

Scammers post listings for puppies or kittens on Craigslist, collect a deposit for the animal, and then disappear without delivering the pet.

What to do first

Always meet the pet and the seller in person before paying anything.

Targets

Pet buyers

Seen in

U.S.

Online shopping scams
↑ 166%

Craigslist electronics too-good-to-be-true price scam

Listings for popular electronics like iPhones, gaming consoles, or laptops at far below retail price turn out to be stolen goods, counterfeits, or nonexistent items.

What to do first

If a deal seems too good to be true, it probably is — research fair market prices before buying.

Targets

Bargain hunters

Seen in

U.S.

Online shopping scams
↑ 166%

Craigslist romance through personal ads scam

Scammers use Craigslist personal ads or community sections to initiate fake romantic relationships, eventually requesting money for emergencies, travel, or medical bills.

What to do first

Never send money to someone you have not met in person, regardless of how strong the emotional connection feels.

Targets

Older adults

Seen in

U.S.

Online shopping scams
↑ 166%

Craigslist fake buyer shipping label scam

A buyer offers to send a prepaid shipping label for a Craigslist item, but the label is fraudulent or routes the package to the wrong address, leaving the seller without the item or payment.

What to do first

For Craigslist, prefer local cash transactions — if you must ship, create and pay for the label yourself.

Targets

Online sellers

Seen in

U.S.

Online shopping scams
↑ 166%

Airbnb early check-in fee scam

Hosts charge guests an additional off-platform fee for early check-in that was not part of the original listing agreement, taking advantage of travel fatigue and urgency.

What to do first

Get any early check-in agreements in writing through Airbnb's messaging system before booking — this creates a documented record.

Targets

Travelers

Seen in

U.S.

Online shopping scams
↑ 166%

Airbnb experience host scam

Fake or misleading Airbnb Experiences are listed by scam hosts who collect payment for tours, classes, or activities that either do not happen or are drastically different from what was advertised.

What to do first

Book Experiences with hosts who have multiple verified reviews and a track record on the platform.

Targets

Tourists

Seen in

U.S.

Online shopping scams
↑ 166%

eBay second-chance offer scam

A fake email claims you have received a second-chance offer on an eBay auction you lost, directing you to pay off-platform for an item the scammer never intends to ship.

What to do first

Legitimate second-chance offers appear in your eBay Messages and are processed through eBay checkout.

Targets

eBay buyers

Seen in

U.S.

Online shopping scams
↑ 166%

eBay empty box shipment scam

A seller ships an empty box or a box filled with worthless items to generate a valid tracking number, then disputes any buyer complaint by pointing to the delivered tracking confirmation.

What to do first

Record a video when opening packages from unknown sellers as proof of what was received.

Targets

eBay buyers

Seen in

U.S.

Online shopping scams
↑ 166%

eBay off-platform payment request scam

A seller contacts a buyer directly to complete the transaction outside of eBay using Zelle, Venmo, wire transfer, or gift cards, eliminating all eBay buyer protections.

What to do first

Never pay for eBay items outside of eBay's managed payments system.

Targets

eBay buyers

Seen in

U.S.

Online shopping scams
↑ 166%

eBay buyer protection loophole scam

Sellers exploit eBay's buyer protection system by listing items with misleading descriptions that technically match the listing while delivering something far less valuable than what the buyer expected.

What to do first

Read the full item description carefully, especially for high-value items at below-market prices.

Targets

eBay buyers

Seen in

U.S.

Online shopping scams
↑ 166%

eBay counterfeit luxury item scam

Sellers list counterfeit luxury goods — handbags, watches, sneakers — as authentic on eBay, often with stolen photos from legitimate retailers.

What to do first

Use eBay's Authenticity Guarantee program for eligible categories like watches, sneakers, and handbags.

Targets

Luxury shoppers

Seen in

U.S.

Online shopping scams
↑ 166%

eBay shill bidding scam

A seller uses secondary accounts or accomplices to place fake bids on their own auctions, artificially inflating the final price legitimate buyers pay.

What to do first

Review the bidding history for patterns — look for accounts that repeatedly bid on the same seller's items.

Targets

eBay auction bidders

Seen in

U.S.

Online shopping scams
↑ 166%

eBay Motors vehicle scam

Fake vehicle listings on eBay Motors offer cars at below-market prices, with sellers insisting payment be made through a fake eBay vehicle purchase protection program before the buyer can inspect the car.

What to do first

eBay does not offer a vehicle purchase protection escrow program — any reference to it is a scam.

Targets

Car buyers

Seen in

U.S.

Online shopping scams
↑ 166%

eBay gift card payment scam

A seller or a separate scammer requests eBay gift cards as payment for goods, services, or to resolve a fake problem — once the codes are shared, the money is gone.

What to do first

eBay gift cards can only be used on ebay.com — they are never a valid payment method for anything else.

Targets

eBay buyers

Seen in

U.S.

Related categories