$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Sellers list counterfeit luxury goods — handbags, watches, sneakers — as authentic on eBay, often with stolen photos from legitimate retailers.
“online shopping scam”
↑ 184%Key indicators
Estimated impact
$120
median reported loss
Scam breakdown
Sellers list counterfeit luxury items using stolen photos from legitimate retailers or brand websites.
Items are described as authentic and may include fake certificates of authenticity.
Buyers receive counterfeit products that are often significantly lower quality than the authentic item.
What to do first
Use eBay's Authenticity Guarantee program for eligible categories like watches, sneakers, and handbags.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Olga, 35, a luxury shoppers, encountered what appeared to be a legitimate online shopping scams situation while using eBay. Sellers list counterfeit luxury items using stolen photos from legitimate retailers or brand websites.
Step 2
What happened next was calculated: Items are described as authentic and may include fake certificates of authenticity.
Step 3
The pressure escalated quickly: Buyers receive counterfeit products that are often significantly lower quality than the authentic item.
The outcome
Olga realized something was wrong when price is significantly below retail for a claimed authentic luxury item. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Use eBay's Authenticity Guarantee program for eligible categories like watches, sneakers, and handbags. Olga's experience shows why price is significantly below retail for a claimed authentic luxury item and seller cannot provide original receipts, certificates of authenticity, or serial numbers are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The OECD estimates that trade in counterfeit goods reached nearly 500 billion USD globally, with online marketplaces being a significant distribution channel.
FBI IC3 2024
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Luxury shoppers, Fashion buyers, Collectors
Geographic concentration
United States, United Kingdom, Germany, Australia
Primary channel
eBay — Online shopping scams
Why this group is vulnerable
Luxury shoppers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The rapid increase in reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Sellers list counterfeit luxury items using stolen photos from legitimate retailers or brand websites. Items are described as authentic and may include fake certificates of authenticity. Buyers receive counterfeit products that are often significantly lower quality than the authentic item.
Price is significantly below retail for a claimed authentic luxury item Seller cannot provide original receipts, certificates of authenticity, or serial numbers Product photos appear to be stock images or taken from another seller's listing
Use eBay's Authenticity Guarantee program for eligible categories like watches, sneakers, and handbags. Request detailed photos showing serial numbers, date codes, and labels before purchasing. Report counterfeit items to eBay and the brand's intellectual property protection team.
This scam primarily targets Luxury shoppers, Fashion buyers, Collectors. It is most commonly reported in United States, United Kingdom, Germany, Australia and typically appears on eBay.
eBay counterfeit luxury item scam is currently surging — reports are increasing rapidly. It has been reported across US, UK, DE, AU. Last updated 2026-04-04.
Related scams
A seller insists on a private escrow site that mimics a trusted payment service and claims funds are protected there.
Use only major payment tools or in-person transactions you can verify.
Collectors
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A marketplace deal moves to a fake escrow or shipping-protection service that asks the buyer to release funds before delivery is verified.
Use only the platform's native checkout or a payment method with real buyer protection.
Buyers
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Fraudulent websites mimic legitimate retailers, collect payment for products, and never ship anything. Victims discover the store vanishes within weeks.
Dispute the charge with your bank or credit card company immediately
Online shoppers
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
Relevant collections