$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
A fake landlord on Zillow charges non-refundable application fees for a property they do not own, collecting fees from multiple applicants for the same listing.
“rental scam”
↑ 274%Key indicators
Estimated impact
$1.2K
median reported loss
Scam breakdown
Scammers list a property they do not own on Zillow, often at an attractive price.
They charge application fees to dozens of interested renters, collecting hundreds or thousands of dollars.
The listing is removed once enough fees are collected, and the scammer disappears.
What to do first
Verify property ownership through your county's property assessor website before paying any fees.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Mark, 27, a renters, encountered what appeared to be a legitimate rental scams situation while using Zillow. Scammers list a property they do not own on Zillow, often at an attractive price.
Step 2
What happened next was calculated: They charge application fees to dozens of interested renters, collecting hundreds or thousands of dollars.
Step 3
The pressure escalated quickly: The listing is removed once enough fees are collected, and the scammer disappears.
The outcome
Mark realized something was wrong when application fee is significantly higher than typical fees in the area. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Verify property ownership through your county's property assessor website before paying any fees. Mark's experience shows why application fee is significantly higher than typical fees in the area and landlord requests fees from multiple applicants without scheduling viewings are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The BBB reports that rental application fee scams are among the most common types of rental fraud, with victims losing an average of 500 to 1,000 USD per incident.
BBB Scam Tracker 2025
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Renters, Young adults, Students
Geographic concentration
United States
Primary channel
Zillow — Rental scams
Why this group is vulnerable
Renters are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The growing number of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers list a property they do not own on Zillow, often at an attractive price. They charge application fees to dozens of interested renters, collecting hundreds or thousands of dollars. The listing is removed once enough fees are collected, and the scammer disappears.
Application fee is significantly higher than typical fees in the area Landlord requests fees from multiple applicants without scheduling viewings Payment method is wire transfer, Zelle, or gift cards rather than a standard application portal
Verify property ownership through your county's property assessor website before paying any fees. Legitimate application fees are typically under 50 USD and processed through established platforms. Report fake listings to Zillow and file a complaint with your state's attorney general.
This scam primarily targets Renters, Young adults, Students. It is most commonly reported in United States and typically appears on Zillow.
Zillow rental application fee scam is currently on the rise with growing reports. It has been reported across US. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
Relevant collections