Audience page
Scams targeting seniors
Seniors face a distinct set of scams that go beyond what targets older adults in general. These include persistent phone campaigns, Medicare and insurance fraud, lottery and sweepstakes tricks, and financial exploitation by people in positions of trust.
Common searches
Why this audience gets targeted
- Seniors are more likely to answer phone calls from unknown numbers and engage with callers politely.
- Medicare, insurance, and benefits create a complex paperwork environment that scammers impersonate convincingly.
- Isolation and trust in authority figures make seniors vulnerable to both strangers and people they know.
What to check first
- Never give Medicare, Social Security, or banking details to an inbound caller, even if they sound official.
- Verify any prize, lottery, or sweepstakes win independently. Legitimate prizes never require upfront fees.
- Talk to a trusted family member or friend before making any large financial decision prompted by an unsolicited contact.
life insurance scam
Scammers sell fake life insurance policies, often targeting seniors, collecting premiums for coverage that does not exist with any legitimate insurer.
Verify the agent's license and the insurance company through your state insurance department.
Seniors
U.S.
dental plan scam
A company sells a dental discount plan disguised as dental insurance, leading buyers to discover they have no real coverage when they visit a dentist.
Ask specifically whether the product is insurance or a discount plan — they are legally different.
Families
U.S.
Medicare card replacement scam
Scammers call Medicare beneficiaries claiming they need a new Medicare card and requesting their Medicare number, Social Security number, or bank details to process the replacement.
Know that Medicare will never call you unsolicited to ask for your Medicare number or personal information
Seniors
U.S.
Medicare open enrollment impersonator scam
During Medicare open enrollment periods, scammers pose as insurance agents or Medicare representatives to switch beneficiaries to plans that pay the scammer higher commissions but offer worse coverage.
Compare plans yourself using the Medicare Plan Finder at Medicare.gov or call 1-800-MEDICARE for free help
Seniors
U.S.
genetic testing kit Medicare scam
Scammers offer free genetic or cancer screening tests at events, by phone, or door-to-door, then bill Medicare for expensive tests the beneficiary did not need or consent to.
Never provide your Medicare number to someone offering unsolicited genetic testing
Seniors
U.S.
durable medical equipment Medicare scam
Scammers contact Medicare beneficiaries offering free back braces, knee braces, or wheelchairs, then bill Medicare for expensive equipment the patient does not need.
Only obtain durable medical equipment through a prescription from your treating physician
Seniors
U.S.
prescription discount card scam
Scammers market fake prescription discount cards that charge fees, collect personal health data, and provide no real savings at the pharmacy counter.
Use legitimate free prescription comparison tools like Medicare.gov Plan Finder or GoodRx
Seniors
U.S.
Medicare Advantage unauthorized switch scam
Scammers enroll Medicare beneficiaries into Medicare Advantage plans without their knowledge or consent by using personal information obtained through deceptive calls.
Review your Medicare Summary Notices regularly and report any unfamiliar plan enrollments immediately
Seniors
U.S.
fake nurse home visit scam
Scammers posing as home health nurses show up at seniors' homes claiming Medicare sent them, then steal personal information, medications, or valuables.
Never let anyone into your home for a medical visit unless your doctor arranged it and you received advance notice
Seniors
U.S.
Medicaid eligibility check scam
Scammers contact people claiming to verify Medicaid eligibility, collect personal and financial data, and use it to commit identity theft or file fraudulent Medicaid claims.
Contact your state Medicaid office directly using the number on your Medicaid card or Medicaid.gov to verify eligibility
Patients
U.S.
telehealth prescription scam
Fraudulent telehealth operations prescribe unnecessary medications or treatments after sham consultations, then bill insurance for inflated costs or sell patient data.
Use only telehealth services affiliated with licensed healthcare systems or recommended by your physician
Patients
U.S.
grandchild arrested bail scam
A caller pretends to be a grandchild who has been arrested and urgently needs bail money, often with a second caller posing as a lawyer or police officer to add credibility.
Hang up and call your grandchild directly on their known phone number to verify the story.
Grandparents
U.S.
grandchild in car accident scam
A frantic caller claims to be your grandchild involved in a serious car accident, saying they need money immediately for hospital bills or to settle with the other driver before police arrive.
Hang up and independently contact your grandchild or their parents to verify.
Grandparents
U.S.
grandchild stuck abroad scam
A caller claims to be your grandchild stranded in a foreign country — passport stolen, wallet gone — and needs money wired urgently to get home safely.
Hang up and contact your grandchild through their normal phone number, email, or social media.
Grandparents
U.S.
grandchild hospital emergency scam
A caller claims your grandchild is in the hospital after an accident or illness and needs money immediately for surgery or medical treatment.
Call the grandchild's phone directly or contact their parents to verify the situation.
Grandparents
U.S.
grandchild kidnapped ransom scam
A caller claims your grandchild has been kidnapped and demands an immediate ransom, sometimes playing recordings of a person screaming in the background.
Try to contact your grandchild independently — use another phone or ask someone nearby to call them.
Grandparents
U.S.
AI voice clone grandchild scam
Scammers use AI voice cloning to replicate a grandchild's voice from social media videos, making the impersonation call nearly indistinguishable from the real person.
Establish a family code word that only family members know, to verify identity during emergency calls.
Grandparents
U.S.
grandchild needs a lawyer scam
A caller claiming to be a lawyer says your grandchild has been arrested and needs an immediate retainer fee to avoid jail time.
Ask for the attorney's full name, bar number, and firm — then verify independently through your state bar's lawyer search.
Grandparents
U.S.
grandchild DUI arrest scam
A caller claims your grandchild was arrested for drunk driving and needs immediate bail money to avoid being held overnight or having their license suspended.
Call your grandchild's phone directly — if they answer, the scam is confirmed.
Grandparents
U.S.
grandchild lost wallet overseas scam
A caller pretending to be your grandchild says they lost their wallet while traveling abroad and need money wired for a hotel, food, and a replacement passport.
Hang up and contact your grandchild through their normal phone or social media to confirm their location.
Grandparents
U.S.
fake police follow-up call scam
After a grandparent scam attempt — whether successful or not — a second caller poses as a police officer investigating the case, extracting more money or personal information.
Real police never call to request money or banking information — hang up if asked.
Grandparents
U.S.
power of attorney abuse scam
A trusted person granted power of attorney over an elderly individual's finances uses that authority to drain accounts, sell assets, or redirect funds for personal gain.
Contact Adult Protective Services (APS) in your state to report suspected financial exploitation.
Seniors
U.S.
caregiver theft from elderly
A paid or volunteer caregiver steals money, valuables, or personal information from an elderly person in their care, exploiting the trust and access their role provides.
Document missing items and suspicious transactions with dates and amounts.
Seniors
U.S.
sweetheart swindle in care home
A person befriends or feigns romantic interest in an elderly care home resident to gain access to their finances, manipulating them into gifting money or changing their will.
Alert the care facility administration and request a review of visitor logs and resident interactions.
Seniors
U.S.
reverse mortgage scam targeting elderly
Scammers or unscrupulous lenders push elderly homeowners into unfavorable reverse mortgage products, often using deceptive terms to strip home equity.
Consult a HUD-approved housing counselor before signing any reverse mortgage agreement.
Seniors
U.S.
annuity churning targeting elderly
A financial advisor repeatedly switches an elderly client's annuity products to generate commissions, often locking the client into long surrender periods with each new sale.
Request a full history of all annuity transactions and compare each replacement against the original terms.
Seniors
U.S.
Medicare fraud targeting elderly
Scammers pose as Medicare representatives to steal personal information or bill Medicare for services and equipment never provided to the beneficiary.
Never share your Medicare number with unsolicited callers — Medicare will not call to ask for your number.
Seniors
U.S.
trusted person financial exploitation
A family member, neighbor, or friend exploits their relationship with an elderly person to gain control of finances, often through manipulation, coercion, or undue influence.
Contact Adult Protective Services to report suspected financial exploitation.
Seniors
U.S.
guardianship fraud against elderly
A court-appointed guardian abuses their legal authority over an incapacitated elderly person, mismanaging or stealing assets while the ward has no legal recourse.
Request a full accounting from the court and review all guardian-submitted financial reports.
Seniors
U.S.
joint account manipulation targeting elderly
A family member or associate convinces an elderly person to add them to a bank account for convenience, then uses that access to drain funds without the elder's consent.
Set up account alerts and spending thresholds with the bank to monitor joint account activity.
Seniors
U.S.
inheritance advance scam targeting elderly
Scammers contact elderly individuals claiming they are entitled to a large inheritance or unclaimed estate, but must pay upfront fees for taxes, legal costs, or processing.
Never pay upfront fees to receive an inheritance — legitimate estates do not require beneficiaries to pay processing costs out of pocket.
Seniors
U.S.
UPS delivery notification text scam
A text message impersonating UPS claims a package cannot be delivered and asks the recipient to click a link to update delivery preferences, leading to a credential-harvesting phishing site.
Do not click any links — go directly to ups.com and enter your tracking number manually.
Online shoppers
U.S.
UPS failed delivery attempt notice scam
A door tag, email, or text claims UPS attempted delivery and failed, asking you to call a fake number or visit a fake site to reschedule — leading to a phone scam or phishing page.
Verify any delivery attempt by entering the InfoNotice number at ups.com or calling 1-800-742-5877.
Homeowners
U.S.
The UPS Store impersonator scam
Scammers impersonate The UPS Store via email or phone, offering fake notary, printing, or mailbox services to collect personal documents and payment information.
Verify any UPS Store communication by calling the specific store location directly using the number listed on theupsstore.com.
Small business owners
U.S.
UPS driver impersonation scam
A person wearing a UPS-like uniform arrives at a home or business claiming a COD payment is required, additional fees are owed, or requesting a signature on a device that captures personal information.
Verify any COD shipment by calling UPS at 1-800-742-5877 before making any payment.
Homeowners
U.S.
FedEx shipment on hold text scam
A text message claims your FedEx shipment is on hold due to an incomplete address, directing you to a phishing link to update delivery details and pay a redelivery fee.
Do not click links in text messages — check shipment status directly at fedex.com.
Online shoppers
U.S.
FedEx failed delivery voicemail scam
An automated voicemail claims FedEx attempted delivery and instructs you to press a number or call back a fake number, connecting you to a scammer who extracts personal and payment information.
Do not call back numbers from suspicious voicemails — use the official FedEx number 1-800-463-3339.
Seniors
U.S.
Zillow Offers impersonator scam
Scammers impersonate the discontinued Zillow Offers program, contacting homeowners with unsolicited purchase offers and requesting personal financial details or upfront fees to proceed.
Be aware that Zillow Offers was shut down in November 2021 — any offer claiming to be from this program is fraudulent.
Homeowners
U.S.
Zillow home valuation data harvest scam
A phishing ad or email offers a free home valuation through Zillow, but the form collects extensive personal information used for identity theft and targeted real estate scams.
Check your home's Zestimate for free directly at zillow.com — no additional personal data is required.
Homeowners
U.S.
fake eBay invoice email scam
A phishing email mimics an eBay invoice for a purchase you never made, prompting you to click a link to dispute or cancel the charge, which leads to a credential-harvesting page.
Check your eBay purchase history by logging in directly at ebay.com — do not click email links.
eBay users
U.S.
eBay gift card payment scam
A seller or a separate scammer requests eBay gift cards as payment for goods, services, or to resolve a fake problem — once the codes are shared, the money is gone.
eBay gift cards can only be used on ebay.com — they are never a valid payment method for anything else.
eBay buyers
U.S.
fake IRS refund deposit scam
Scammers send emails or texts claiming an IRS tax refund has been deposited into the wrong account and ask victims to provide banking details to redirect the funds.
Never provide banking details in response to unsolicited messages — the IRS initiates refunds based on the return you filed.
Taxpayers
U.S.
early filing identity theft scam
Identity thieves file fraudulent tax returns using stolen personal information early in the filing season, claiming the victim's refund before the real taxpayer files.
File your tax return as early as possible to reduce the window for fraud.
Taxpayers
U.S.
amended return scam
Scammers contact taxpayers claiming they qualify for a larger refund by filing an amended return, then charge fees and steal personal information in the process.
The IRS does not call to tell you about unclaimed refunds — hang up immediately on such calls.
Taxpayers
U.S.
gift card balance check scam
Fraudulent websites pose as gift card balance checkers for popular retailers, capturing card numbers and PINs to drain the balance before the legitimate cardholder can use them.
Check gift card balances only on the issuing retailer's official website or by calling the number on the back of the card.
Gift card holders
U.S.
fake shipping notification scam
Scammers send fake shipping notifications via text or email impersonating carriers like USPS, FedEx, or UPS during the holidays, leading victims to phishing sites or malware downloads.
Do not click links in unexpected shipping notifications — track packages directly on the carrier's official website.
Online shoppers
U.S.
fake cruise deal scam
Scammers advertise free or deeply discounted cruise vacations through robocalls and social media, collecting payment and personal information for cruises that are never booked.
Hang up on unsolicited calls about free cruises — legitimate cruise lines do not cold-call with free offers.
Travelers
U.S.
travel insurance scam
Fraudulent companies sell fake travel insurance policies that provide no actual coverage, leaving travelers without protection when they need to file claims for cancellations or emergencies.
Purchase travel insurance only from providers rated by AM Best or listed on your state's insurance department website.
Travelers
U.S.
storm chaser contractor scam
Unlicensed contractors travel to disaster-affected areas, demand large upfront payments for emergency repairs, then perform shoddy work or disappear without completing the job.
Verify any contractor's license, insurance, and references through your state's contractor licensing board before signing anything.
Homeowners
U.S.
fake insurance adjuster scam
Scammers pose as insurance adjusters after disasters, requesting personal and policy information from homeowners, then filing fraudulent claims or stealing identity data.
Contact your insurance company directly to confirm any adjuster visit, and ask for the adjuster's license number to verify with your state insurance department.
Homeowners
U.S.
fake evacuation notice scam
Scammers send fake emergency evacuation alerts via text, email, or social media to create panic, then use the opportunity to burglarize evacuated homes or phish for personal information.
Verify evacuation orders through official sources: local emergency management, NOAA Weather Radio, or your county's emergency alert system.
Residents
U.S.
fake utility restoration scam
Scammers impersonate utility companies after disasters, calling or texting residents to demand payment for expedited power, water, or gas restoration that would otherwise happen through normal recovery operations.
Utility companies never charge fees to prioritize restoration — call your utility directly using the number on your bill to verify any communication.
Homeowners
U.S.
medicare supplement telemarketing scam
Callers impersonate Medicare representatives and pressure seniors into purchasing unnecessary or nonexistent supplemental insurance plans, collecting personal health information and payment details.
Hang up immediately — Medicare will never call you unsolicited to sell supplemental plans.
Seniors
U.S.
funeral insurance scam targeting seniors
Scammers sell fake or grossly overpriced funeral insurance policies to seniors by exploiting fears about burdening their families with burial costs.
Verify any insurance company's license with your state's Department of Insurance before paying anything.
Seniors
U.S.
reverse mortgage pitch scam
Fraudulent advisors pressure seniors into taking out reverse mortgages with hidden fees and unfavorable terms, sometimes redirecting loan proceeds to themselves.
Only work with FHA-approved reverse mortgage lenders and always attend HUD-required counseling before signing.
Seniors
U.S.
computer repair door-to-door scam
Individuals go door to door offering computer repair or virus removal services to seniors, then install malware, steal data, or charge exorbitant fees for unnecessary work.
Never allow unsolicited visitors access to your computer — legitimate tech companies do not make door-to-door service calls.
Seniors
U.S.
sweepstakes phone call scam targeting seniors
Callers tell seniors they have won a sweepstakes or lottery and must pay taxes or fees upfront to claim the prize, which does not exist.
Remember that legitimate sweepstakes never require upfront payment — it is illegal under US and Canadian law.
Seniors
U.S.
fake grandchild social media message scam
Scammers hack or impersonate a grandchild's social media account and message grandparents with an urgent request for money, claiming an emergency.
Always verify by calling your grandchild directly on their known phone number before sending any money.
Seniors
U.S.
romance scam on senior dating site
Scammers create fake profiles on dating sites popular with seniors, build emotional relationships over weeks or months, then request money for fabricated emergencies.
Never send money to someone you have only met online, regardless of how strong the connection feels.
Seniors
U.S.
home security pushy sales scam targeting seniors
Aggressive door-to-door salespeople pressure seniors into signing long-term home security contracts with hidden fees, equipment charges, and difficult cancellation terms.
Never sign a contract at the door — take the materials, read everything, and consult family or a lawyer first.
Seniors
U.S.
fake pharmacy discount card scam
Scammers offer seniors free or low-cost pharmacy discount cards that either do not work, charge hidden membership fees, or are used to harvest personal health and financial information.
Use only verified discount programs like Medicare Extra Help or GoodRx, and verify any card with your pharmacist before providing personal information.
Seniors
U.S.
retirement account advisor impersonation scam
Scammers impersonate financial advisors or representatives from brokerage firms and convince seniors to transfer retirement savings into fraudulent investment accounts.
Never transfer retirement funds based on an unsolicited call — hang up and call your brokerage directly using the number on your account statement.
Seniors
U.S.
AI-generated news anchor scam
Scammers create fake news broadcasts using AI-generated anchors who report fabricated stories designed to promote fraudulent products, investments, or political disinformation.
Cross-reference any news clip with the official website of the network it claims to represent.
Seniors
U.S.
deepfake kidnapping ransom video scam
Criminals create AI deepfake videos of a victim's family member appearing to be in distress or captivity, then demand ransom payment for their safe release.
Hang up and immediately try to contact the supposedly kidnapped family member directly.
Parents
U.S.
political deepfake robocall scam
AI-cloned voices of political figures are used in robocalls to spread disinformation, suppress voter turnout, or solicit fraudulent donations during election periods.
Verify any election information through your state or local election board's official website.
Voters
U.S.
AI-generated fake customer testimonials scam
Fraudulent businesses use AI-generated deepfake videos of fake customers providing glowing testimonials to build false trust and sell counterfeit or nonexistent products.
Reverse-image search testimonial faces to check if they are AI-generated or stolen from other sources.
Online shoppers
U.S.
deepfake romantic partner scam
Scammers use AI-generated deepfake video and voice to create a convincing fake romantic partner for video calls, building emotional bonds before requesting money for fabricated emergencies.
Insist on meeting in person or conduct a live video call where you ask them to perform spontaneous actions.
Singles
U.S.
AI voice clone customer service scam
Criminals use AI voice cloning to impersonate customer service representatives from banks and tech companies, tricking victims into revealing account credentials or authorizing fraudulent transactions.
Hang up and call your bank directly using the number on the back of your card or on their official website.
Bank customers
U.S.
fake DMV toll fine text scam
Text messages falsely claim to be from the DMV, stating the recipient has unpaid toll fines that will result in license suspension unless paid immediately through a provided link.
Know that the DMV does not collect toll payments — any text claiming otherwise is a scam.
All drivers
U.S.
package delivery QR code scam
Fake delivery notices left on doors or in mailboxes contain QR codes that victims scan to reschedule delivery, leading to phishing sites that steal personal and financial data.
Do not scan QR codes on unexpected delivery notices — check your tracking directly with the retailer or carrier.
Online shoppers
U.S.
fake stimulus check update scam
Fraudulent messages claim a new stimulus payment is available and direct recipients to a fake IRS portal to verify their identity and banking details, stealing personal and financial information.
Know that the IRS never initiates contact via text, email, or social media about stimulus payments.
Low-income households
U.S.
utility bill assistance scam
Fraudulent calls and messages offer fake utility bill assistance programs, collecting personal data and upfront fees from people struggling to pay their energy or water bills.
Contact your utility company directly or apply for LIHEAP through your state's official program at liheapch.acf.hhs.gov.
Low-income households
U.S.
food assistance program expansion scam
Scammers promote fake expansions to SNAP or food assistance programs on social media, collecting personal information and fees from people seeking help with food costs.
Apply for SNAP only through your state's official Department of Social Services or at fns.usda.gov/snap.
Low-income households
U.S.
mortgage forbearance extension scam
Scammers contact homeowners offering to extend mortgage forbearance programs or modify loans for a fee, collecting personal financial data and payment while providing no actual assistance.
Contact your mortgage servicer directly to discuss forbearance or modification options — they are required to help you for free.
Homeowners
U.S.
AI-generated fake news site scam
Entire news websites are created using AI-generated content to look like legitimate local or national news outlets, publishing fabricated stories to drive traffic to ad-fraud pages or promote scam products.
Check whether the news site has an About page with real editorial staff and contact information.
News readers
U.S.
fake government announcement scam
Fabricated government announcements about policy changes, new benefits, or emergency orders are spread on social media to drive traffic to phishing sites or generate disinformation-fueled engagement.
Verify any government announcement through official .gov websites or official social media accounts with verified badges.
General public
U.S.
fake bank failure news scam
False news reports claim that a major bank is failing or freezing accounts, causing panic and driving victims to phishing sites where they enter banking credentials trying to check their accounts.
Check financial news from reputable sources like Reuters, Bloomberg, or the FDIC at fdic.gov before reacting.
Bank customers
U.S.
viral health misinformation product scam
Fabricated health claims and fake medical studies are spread on social media to sell unregulated supplements, cures, or medical devices that are ineffective or dangerous.
Verify health claims through PubMed, the FDA, or by asking your healthcare provider.
Health-conscious consumers
U.S.
gold trading platform pig butchering scam
Scammers lure victims into investing in gold through fraudulent online trading platforms, using fake market data and fabricated profits to extract increasingly large deposits before disappearing.
Invest in gold only through established and regulated dealers listed on the CFTC or your country's financial regulator.
Retirees
U.S.
Related audiences