$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
A caller claims your grandchild has been kidnapped and demands an immediate ransom, sometimes playing recordings of a person screaming in the background.
“grandparent scam”
↑ 85%Key indicators
Estimated impact
$7.2K
median reported loss
Scam breakdown
The scammer calls and plays audio of someone screaming or crying, claiming they have kidnapped the victim's grandchild.
They demand a ransom and insist the victim stay on the phone — this prevents independent verification.
The victim is instructed to send cash via courier, wire, or cryptocurrency, often told that calling police will endanger the grandchild.
What to do first
Try to contact your grandchild independently — use another phone or ask someone nearby to call them.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Emily, 38, a grandparents, encountered what appeared to be a legitimate grandparent scams situation while using Phone. The scammer calls and plays audio of someone screaming or crying, claiming they have kidnapped the victim's grandchild.
Step 2
What happened next was calculated: They demand a ransom and insist the victim stay on the phone — this prevents independent verification.
Step 3
The pressure escalated quickly: The victim is instructed to send cash via courier, wire, or cryptocurrency, often told that calling police will endanger the grandchild.
The outcome
Emily realized something was wrong when background screaming or crying creates extreme emotional pressure. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Try to contact your grandchild independently — use another phone or ask someone nearby to call them. Emily's experience shows why background screaming or crying creates extreme emotional pressure and caller demands you stay on the line and not hang up or call anyone are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The FBI has issued multiple public advisories about virtual kidnapping scams, noting that the calls often originate from overseas and target families randomly.
FBI IC3 2024
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Grandparents, Older adults, Elderly
Geographic concentration
United States, Canada, Australia
Primary channel
Phone — Grandparent scams
Why this group is vulnerable
Grandparents are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The growing number of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
The scammer calls and plays audio of someone screaming or crying, claiming they have kidnapped the victim's grandchild. They demand a ransom and insist the victim stay on the phone — this prevents independent verification. The victim is instructed to send cash via courier, wire, or cryptocurrency, often told that calling police will endanger the grandchild.
Background screaming or crying creates extreme emotional pressure Caller demands you stay on the line and not hang up or call anyone Ransom must be delivered as cash via courier or cryptocurrency within hours
Try to contact your grandchild independently — use another phone or ask someone nearby to call them. Do not stay on the line as demanded — scammers use this tactic specifically to prevent verification. Call 911 immediately and report the threat.
This scam primarily targets Grandparents, Older adults, Elderly. It is most commonly reported in United States, Canada, Australia and typically appears on Phone.
grandchild kidnapped ransom scam is currently on the rise with growing reports. It has been reported across US, CA, AU. Last updated 2026-04-04.
Related scams
A caller sounds exactly like a family member in distress and pressures the victim to send money immediately before verifying the story.
Hang up and call the family member back directly using a known number.
Parents
U.S.
A text message claims a suspicious bank event happened and pushes the victim to a fake login page before they stop to verify the sender.
Do not tap the link from the text.
Mobile banking users
Global
Stolen identity details are used for medical claims or treatments, leading to fraudulent bills and corrupted records for the victim.
Review insurance explanations of benefits regularly.
Families
U.S.
Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.