Scam collection

Scams targeting small businesses

Small businesses get targeted where speed and trust meet operations: customer support, invoices, vendor updates, payroll, ad-account access, and marketplace or booking workflows. This collection groups scam patterns that matter most in that environment.

117 scams trackedAll collections

Common searches

small business scaminvoice fraud small businessvendor scam small businessfake support scam business

Why you should know this

  • Small-business scam searches are usually operational, not academic; users want to know if a customer payment, vendor request, or support message fits a known fraud pattern.
  • This collection gives OpenScam a richer bridge between persona-based search intent and the underlying platform and category pages.
  • It also helps unify several scam families that often hit the same team: marketplace fraud, invoice fraud, fake support, and account takeover.

What to check first

  • Confirm payment, payout, and banking changes inside the real system, not through a screenshot or email thread alone.
  • Verify support or vendor requests through a second trusted contact method before moving money or granting access.
  • Preserve invoices, chat logs, dashboard warnings, and payout emails before reporting or disputing a transaction.
Tech support scams
↑ 64%

remote access exploitation tech support scam

Scammers convince victims to install remote access software under the guise of tech support, then use it to steal banking credentials, files, and personal data.

What to do first

Never install remote access software at the request of someone who contacted you unsolicited

Targets

Older adults

Seen in

Global

Government impersonation
↑ 52%

Census or survey data harvest scam

A fake government survey or census call collects identity, household, or banking data under the banner of compliance.

What to do first

Verify the survey through the agency website before participating.

Targets

Households

Seen in

Global

IRS and tax scams
↑ 52%

tax refund phishing email scam

An email impersonating the IRS or a tax software company claims you are owed a refund and directs you to a fake website to steal your personal and financial information.

What to do first

Do not click links in unsolicited emails claiming to be from the IRS β€” the IRS does not initiate contact by email.

Targets

Taxpayers

Seen in

U.S.

IRS and tax scams
↑ 52%

W-2 employer phishing scam

Scammers impersonate a company executive via email and request that HR or payroll send employee W-2 forms, exposing names, SSNs, and income data for mass identity theft.

What to do first

Verify any executive request for tax data by calling the executive directly using a known phone number.

Targets

Small business owners

Seen in

U.S.

IRS and tax scams
↑ 52%

EIN identity theft scam

Criminals use stolen business information to obtain a fraudulent Employer Identification Number or hijack an existing one to file fake tax returns and open fraudulent accounts.

What to do first

Monitor your business credit reports regularly for unauthorized accounts.

Targets

Small business owners

Seen in

U.S.

IRS and tax scams
↑ 52%

state tax agency impersonator scam

Scammers impersonate a state department of revenue or taxation, claiming you owe state taxes and demanding immediate payment to avoid penalties or legal action.

What to do first

Hang up and call your state tax agency directly using the number on its official website.

Targets

Taxpayers

Seen in

U.S.

IRS and tax scams
↑ 52%

tax debt settlement scam

A company promises to settle your IRS tax debt for pennies on the dollar, charges large upfront fees, and then provides little or no actual help with the IRS.

What to do first

Check the IRS Offer in Compromise Pre-Qualifier tool at irs.gov before hiring any company.

Targets

Taxpayers

Seen in

U.S.

Account takeover
↑ 60%

Microsoft 365 admin consent scam

A fake Microsoft security or compliance workflow asks a business user or admin to approve an app request that silently grants attacker access.

What to do first

Review app consent requests directly from the official admin console before approving anything.

Targets

IT admins

Seen in

Global

Account takeover
↑ 60%

PayPal Business security center scam

A merchant sees a fake PayPal security center page that captures credentials, approval flows, and sometimes bank confirmation steps.

What to do first

Open the PayPal business dashboard directly and review alerts there, not from a message link.

Targets

Small businesses

Seen in

Global

Brand impersonation scams
↑ 60%

Amazon Web Services phishing scam

Phishing emails impersonate AWS, claiming account suspension, billing issues, or security alerts, directing cloud service users to fake login portals that steal credentials and compromise business infrastructure.

What to do first

Never click links in AWS notification emails β€” go directly to the AWS Management Console at console.aws.amazon.com.

Targets

Developers

Seen in

U.S.

Brand impersonation scams
↑ 60%

PayPal account limitation phishing scam

Phishing emails or texts claim your PayPal account has been limited or suspended due to suspicious activity, directing you to a fake login page that harvests your credentials.

What to do first

Never click links in PayPal alert emails β€” open a browser and go directly to paypal.com to check your account status.

Targets

PayPal users

Seen in

U.S.

Brand impersonation scams
↑ 60%

fake PayPal app scam

Scammers show in-person sellers a fake PayPal app with a fabricated payment confirmation screen, making it appear that payment was sent when no real transaction occurred.

What to do first

Never release goods based on a buyer's screen β€” always verify the payment has arrived in your own PayPal account or email.

Targets

In-person sellers

Seen in

U.S.

Brand impersonation scams
↑ 60%

PayPal business account phishing scam

Targeted phishing emails impersonate PayPal Business communications, warning of compliance issues, tax form requirements, or payment holds to trick business owners into surrendering account credentials.

What to do first

PayPal will never ask you to submit tax documents or verify business details through an email link β€” always use the PayPal Business dashboard directly.

Targets

Small business owners

Seen in

U.S.

Brand impersonation scams
↑ 60%

Zelle account upgrade phishing scam

An email or text claims you need to upgrade your Zelle account to a business or premium tier to receive a pending payment, directing you to a phishing site that steals your banking credentials.

What to do first

Zelle does not have account tiers, business upgrades, or premium accounts that require fees β€” this is always a scam.

Targets

Zelle users

Seen in

U.S.

Brand impersonation scams
↑ 60%

Zelle business payment scam

A scammer posing as a client or vendor requests business payments via Zelle, exploiting the fact that Zelle transfers are instant and irreversible β€” once sent, the money cannot be recovered through the platform.

What to do first

Verify all payment requests by calling the vendor or client at a known phone number β€” do not use contact information from the email requesting payment.

Targets

Small business owners

Seen in

U.S.

Brand impersonation scams
↑ 60%

Cash App fake payment screenshot scam

A buyer sends a doctored Cash App screenshot showing a completed payment, convincing the seller to hand over goods β€” but no actual payment was ever sent.

What to do first

Never release goods based on a screenshot β€” always verify that the payment appears in your own Cash App activity feed.

Targets

Marketplace sellers

Seen in

U.S.

Brand impersonation scams
↑ 60%

Microsoft 365 renewal phishing scam

A phishing email claims your Microsoft 365 subscription is expiring and you must update your payment information, redirecting to a fake Microsoft login page.

What to do first

Check your subscription status directly at account.microsoft.com, never through email links.

Targets

Business professionals

Seen in

U.S.

Brand impersonation scams
↑ 60%

Google Business Profile verification scam

Scammers posing as Google contact business owners claiming their Google Business Profile needs immediate verification or will be removed from search results.

What to do first

Know that Google does not charge for business profile verification and rarely makes unsolicited calls about it.

Targets

Small business owners

Seen in

U.S.

Brand impersonation scams
↑ 60%

Google Ads billing scam

Advertisers receive fake Google Ads billing notifications about failed payments or suspicious charges, leading to phishing pages that steal account credentials.

What to do first

Check your billing status directly at ads.google.com β€” never through email links.

Targets

Digital marketers

Seen in

U.S.

Brand impersonation scams
↑ 60%

Google Maps business listing scam

Scammers create or hijack Google Maps business listings with fake phone numbers, intercepting calls meant for legitimate businesses to redirect customers or steal information.

What to do first

Always verify a business phone number by checking their official website before calling a number from Google Maps.

Targets

Consumers

Seen in

U.S.

Brand impersonation scams
↑ 60%

Coinbase Commerce invoice scam

Fraudulent invoices sent via Coinbase Commerce or mimicking its interface trick businesses and individuals into paying for goods or services they never ordered.

What to do first

Never pay an invoice you did not expect β€” verify with the supposed sender through a separate communication channel.

Targets

Small business owners

Seen in

U.S.

Brand impersonation scams
↑ 60%

UPS tracking update phishing email

A phishing email mimics UPS tracking notifications with a fake tracking number and a link that installs malware or captures login credentials.

What to do first

Never click tracking links in emails β€” copy the tracking number and enter it directly at ups.com.

Targets

Online shoppers

Seen in

U.S.

Brand impersonation scams
↑ 60%

The UPS Store impersonator scam

Scammers impersonate The UPS Store via email or phone, offering fake notary, printing, or mailbox services to collect personal documents and payment information.

What to do first

Verify any UPS Store communication by calling the specific store location directly using the number listed on theupsstore.com.

Targets

Small business owners

Seen in

U.S.

Brand impersonation scams
↑ 60%

UPS shipping label email malware scam

A phishing email claims to contain a UPS shipping label attachment, but the file is malware disguised as a PDF or ZIP that installs a trojan or ransomware on the victim's computer.

What to do first

Never open unexpected attachments β€” UPS does not send shipping labels via unsolicited email.

Targets

Small business owners

Seen in

U.S.

Brand impersonation scams
↑ 60%

FedEx Office phishing scam

A phishing email impersonates FedEx Office, claiming a print order or document is ready for pickup with a link that installs malware or harvests login credentials.

What to do first

If you did not place a FedEx Office order, ignore and delete the email.

Targets

Small business owners

Seen in

U.S.

Brand impersonation scams
↑ 60%

FedEx commercial invoice phishing scam

A phishing email targets businesses with a fake FedEx commercial invoice attachment that contains malware or links to a credential-harvesting portal.

What to do first

Verify any FedEx invoices by logging in to your FedEx Billing Online account at fedex.com.

Targets

Small business owners

Seen in

U.S.

Brand impersonation scams
↑ 60%

FedEx account billing scam

A phishing email claims there is an issue with your FedEx shipping account billing, directing you to a fake portal to update payment information.

What to do first

Access your FedEx account billing by navigating directly to fedex.com.

Targets

Small business owners

Seen in

U.S.

Smishing
↑ 56%

Utility disconnection warning text scam

A text says electricity or gas will be disconnected within hours unless a payment is made through a mobile link.

What to do first

Contact the utility using the number on your statement.

Targets

Households

Seen in

U.S.

Recovery fraud
↑ 76%

Business page recovery service scam

A business whose social page was hijacked is targeted by a service promising fast admin restoration for a fee or remote access.

What to do first

Use the platform's official admin recovery path and avoid remote-control sessions.

Targets

Small businesses

Seen in

Global

Account takeover
↑ 76%

Meta business page takeover scam

A fake policy or copyright notice steals admin credentials and locks a business out of its page or ad account.

What to do first

Check account quality from the Meta dashboard before clicking anything.

Targets

Small businesses

Seen in

Global

Recovery fraud
↑ 76%

Instagram recovery helper scam

A victim locked out of Instagram is approached by a helper who promises fast recovery in exchange for payment, email access, or login codes.

What to do first

Use only the platform's official recovery flow and keep support inside the real app or site.

Targets

Creators

Seen in

Global

Social media scams
↑ 76%

LinkedIn connection request phishing scam

Attackers send connection requests with phishing links disguised as shared documents or professional resources, leading to credential-harvesting pages.

What to do first

Never click links in LinkedIn connection requests from people you do not recognize.

Targets

Professionals

Seen in

U.S.

Social media scams
↑ 76%

LinkedIn verification badge scam

Phishing messages offer to help users get a 'verified' badge on LinkedIn, directing them to fake sites that steal credentials or charge fraudulent fees.

What to do first

LinkedIn's identity verification is done through the official app using a government ID and selfie β€” never through external links or payments.

Targets

Professionals

Seen in

U.S.

Tax season scams
↑ 66%

W-2 phishing scam targeting employers

Cybercriminals send spoofed emails to company payroll or HR departments posing as executives, requesting all employee W-2 forms, which are then used for mass identity theft.

What to do first

Verify all W-2 requests by calling the executive directly using a known phone number β€” never respond to the email.

Targets

HR professionals

Seen in

U.S.

Tax season scams
↑ 66%

tax transcript request phishing scam

Phishing emails impersonate the IRS or tax software providers, directing victims to fake sites where they enter credentials to download a tax transcript, which is then used for identity theft.

What to do first

Access your tax transcript only through irs.gov/individuals/get-transcript β€” never through emailed links.

Targets

Taxpayers

Seen in

U.S.

Tax season scams
↑ 66%

employee retention credit scam

Aggressive promoters convince businesses they qualify for the Employee Retention Credit when they do not, charging large upfront fees and filing fraudulent claims that trigger IRS audits and penalties.

What to do first

Consult a trusted, independent tax professional about ERC eligibility before engaging any promoter.

Targets

Small business owners

Seen in

U.S.

Tax season scams
↑ 66%

charitable donation receipt fraud

Scammers sell fake charitable donation receipts to taxpayers seeking inflated deductions, or fraudulent charities issue inflated receipts for minimal donations to enable tax fraud.

What to do first

Verify any charity's tax-exempt status using the IRS Tax Exempt Organization Search at irs.gov/charities.

Targets

Taxpayers

Seen in

U.S.

Natural disaster scams
↑ 55%

disaster loan advance fee scam

Scammers pose as SBA disaster loan agents or private lenders, promising fast approval for disaster relief loans in exchange for upfront application fees that are never refunded.

What to do first

Apply for SBA disaster loans only at sba.gov/disaster or by visiting a local SBA disaster center β€” the SBA never charges application fees.

Targets

Small business owners

Seen in

U.S.

Email phishing scams
↑ 80%

PayPal fake payment confirmation scam

A buyer sends a forged PayPal confirmation email to a seller to make it appear that payment has been sent, tricking the seller into shipping goods before discovering no actual payment was received.

What to do first

Never rely on email notifications alone β€” always verify payments by logging into your PayPal account directly.

Targets

Online sellers

Seen in

U.S.

Email phishing scams
↑ 80%

Google Workspace admin phishing scam

IT administrators receive fake Google Workspace notifications about policy changes, license issues, or security alerts, leading to admin credential theft.

What to do first

Access the admin console directly at admin.google.com β€” never through email links.

Targets

IT administrators

Seen in

U.S.

Government impersonation
↑ 68%

Business license renewal scam

A small business gets a renewal notice or call demanding immediate payment to keep permits or registrations active.

What to do first

Confirm renewal requirements with the actual registry or city office.

Targets

Small businesses

Seen in

U.S.

Small business scams
↑ 68%

fake supplier scam

A fraudulent supplier offers products at below-market prices, collects payment, and either delivers counterfeit goods, inferior products, or nothing at all.

What to do first

Verify the supplier's business registration, physical address, and trade references before placing orders.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

directory listing scam

A company sends an invoice or renewal notice for a business directory listing that was never ordered, pressuring the business to pay for a worthless or nonexistent listing.

What to do first

Review all invoices against actual purchase orders β€” never pay without verifying the service was ordered.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

SEO guarantee scam

An SEO company guarantees first-page Google rankings for a fixed fee, collects payment, and delivers either nothing, black-hat tactics that get the site penalized, or fabricated reports.

What to do first

Be skeptical of any SEO company that guarantees specific rankings β€” legitimate agencies discuss strategy, not guaranteed outcomes.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

business loan advance fee scam

A fraudulent lender guarantees approval for a business loan but requires upfront fees for processing, insurance, or collateral β€” after payment, the loan never materializes.

What to do first

Never pay upfront fees to secure a loan β€” legitimate lenders deduct costs from loan proceeds or charge at closing.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

fake government compliance notice scam

Businesses receive official-looking letters or emails claiming they must pay a fee or file paperwork to comply with a government regulation that is either fake or already handled by existing filings.

What to do first

Verify any compliance requirement directly with the government agency referenced in the notice.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

office supply overcharge scam

A caller claims to confirm an existing supply order and ships unrequested products at inflated prices, then aggressively invoices the business.

What to do first

Establish a policy that only authorized personnel can approve supply orders, and never confirm orders with unknown callers.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

vanity award scam

A company informs a business they have won a prestigious award, then charges fees for a trophy, plaque, or event attendance β€” the award has no real selection criteria.

What to do first

Research the awarding organization independently β€” check for reviews, Better Business Bureau complaints, and verifiable past winners.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

fake BBB accreditation scam

Scammers impersonate the Better Business Bureau and contact businesses offering accreditation, threatening negative ratings, or charging fees for listing improvements that the real BBB never initiated.

What to do first

Hang up and call your local BBB directly using the number from bbb.org to verify any communication.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

domain name renewal scam

A company sends a deceptive notice urging a business to renew or transfer its domain name at an inflated price, designed to look like an official renewal from the current registrar.

What to do first

Always renew domains directly through your current registrar's website β€” never through unsolicited notices.

Targets

Small business owners

Seen in

U.S.

Small business scams
↑ 68%

advertising insertion order fraud

A scammer sends a business an insertion order or invoice for advertising in a publication, directory, or event program that the business never agreed to.

What to do first

Require all advertising commitments to be in writing with authorized signatures before any work begins.

Targets

Small business owners

Seen in

U.S.

Account takeover
↑ 275%

Session cookie theft account takeover scam

A phishing page steals browser session tokens so attackers can enter accounts without triggering a normal password prompt.

What to do first

Sign out of all sessions and rotate passwords after suspected browser compromise.

Targets

Professionals

Seen in

Global

Fake government website scams
↑ 125%

fake court summons email scam

An email claims you have been issued a court summons and must click a link to view the details, leading to malware installation or credential theft.

What to do first

Remember that real courts serve legal notices by mail or in person β€” never by email.

Targets

Citizens

Seen in

U.S.

Fake government website scams
↑ 125%

fake building permit website scam

Scam websites pose as local government permit offices, charging homeowners and contractors for building permits that are never filed or processed.

What to do first

Apply for building permits only through your city or county's official government website or in person at the permit office.

Targets

Small business owners

Seen in

U.S.

Fake government website scams
↑ 125%

fake business registration website scam

Fraudulent websites mimic Secretary of State or business registration portals, charging inflated fees for LLC formations, EIN applications, or annual filings that are never processed.

What to do first

File business registrations only through your state's official Secretary of State .gov website.

Targets

Small business owners

Seen in

U.S.

Fake government website scams
↑ 125%

fake tax filing portal scam

Fraudulent websites impersonate IRS or tax authority portals, tricking taxpayers into entering Social Security numbers, income data, and banking details for identity theft and fraudulent refund claims.

What to do first

File taxes only through IRS-authorized e-file providers listed at irs.gov or use IRS Free File.

Targets

Citizens

Seen in

U.S.

Fake review scams
↑ 166%

influencer sponsorship scam

Scammers impersonate brands and offer content creators fake sponsorship deals, then request upfront fees for shipping, samples, or contracts that never materialize.

What to do first

Verify the offer by contacting the brand directly through their official website.

Targets

Content creators

Seen in

U.S.

Fake review scams
↑ 166%

fake Yelp review extortion scam

Scammers threaten small businesses with a flood of fake 1-star Yelp reviews unless the business pays them to stop.

What to do first

Do not pay β€” extortion payments almost always lead to repeated demands.

Targets

Small business owners

Seen in

U.S.

Fake review scams
↑ 166%

fake testimonial service scam

Companies sell fabricated customer testimonials, reviews, and case studies to businesses, enabling them to deceive potential customers with manufactured social proof.

What to do first

Reverse image search testimonial photos to check if they are stock images.

Targets

Small business owners

Seen in

U.S.

Online shopping scams
↑ 166%

Amazon fake return refund scam

Scammers contact Amazon sellers or buyers claiming a return was never received or a refund is owed, manipulating the process to keep both the product and the money.

What to do first

Sellers should photograph and weigh all outgoing shipments and use tracking with signature confirmation.

Targets

Amazon sellers

Seen in

U.S.

Online shopping scams
↑ 166%

PayPal overpayment refund scam

A buyer 'accidentally' overpays a seller through PayPal using a stolen credit card or bad check, then asks the seller to refund the excess β€” when the original payment reverses, the seller loses both the product and the refunded amount.

What to do first

Never refund overpayments to a different account or by a different payment method β€” refund only through PayPal's built-in refund feature to the original sender.

Targets

Online sellers

Seen in

U.S.

Online shopping scams
↑ 166%

Venmo stolen credit card payment scam

A buyer pays for goods using Venmo funded by a stolen credit card. When the card owner disputes the charge, Venmo reverses the payment β€” the seller loses both the product and the money.

What to do first

Venmo is designed for payments between people who know and trust each other β€” do not use it for transactions with strangers.

Targets

Marketplace sellers

Seen in

U.S.

Fake review scams
↑ 166%

fake Google review extortion scam

Scammers threaten to flood a business with fake negative Google reviews unless the business pays a fee, or offer to remove existing negative reviews for a price.

What to do first

Do not pay β€” report the fake reviews to Google through your Business Profile by flagging each one as inappropriate.

Targets

Small business owners

Seen in

U.S.

Government impersonation
↑ 121%

Tax refund verification phishing scam

A fake refund or filing problem message pressures the victim to verify tax identity through a counterfeit government portal.

What to do first

Go directly to the tax authority website instead of using message links.

Targets

Tax filers

Seen in

U.S.

Package delivery scams
↑ 100%

UPS tracking phishing email scam

A phishing email impersonates UPS with a fake tracking update or delivery failure notice, directing victims to a spoofed website to steal login credentials or financial information.

What to do first

Track packages only through the official ups.com website or UPS mobile app.

Targets

Online shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

DHL customs payment scam

A message posing as DHL claims your international package is held at customs and requires a fee to be released, directing you to a fraudulent payment portal.

What to do first

Verify customs charges directly through the official DHL website using your tracking number.

Targets

Online shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

address verification delivery scam

A text or email claims a package cannot be delivered because your address is incomplete and asks you to verify it through a phishing link that collects your full personal information.

What to do first

Contact the shipping carrier directly if you believe there is a genuine address issue with a package.

Targets

Online shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

package held at customs scam

Scammers send messages claiming your international package is stuck at customs and you must pay a fee or provide identification to release it, leading to financial theft or identity fraud.

What to do first

Verify any customs charges by contacting the shipping carrier or customs broker directly.

Targets

Online shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

delivery preference update scam

A phishing email or text asks you to update your delivery preferences or notification settings through a fake carrier portal, capturing your login credentials.

What to do first

Manage delivery preferences only by logging in directly through the carrier's official website or app.

Targets

Online shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

shipping label phishing scam

An email with an attachment labeled as a shipping label, invoice, or receipt contains malware that infects your device when opened.

What to do first

Never open email attachments from unknown senders or unexpected shipping notifications.

Targets

Online shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

USPS tracking number phishing scam

Phishing emails provide a fake USPS tracking number and link, directing recipients to a spoofed tracking page that installs malware or steals personal information.

What to do first

Track packages only by entering the tracking number directly at usps.com β€” never click tracking links in emails.

Targets

Online shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

USPS postage due notice scam

Fake postage due notifications arrive via email or text claiming additional postage is required for a package, directing victims to pay a small fee on a phishing website.

What to do first

USPS handles postage-due items by attaching a notice to the physical mail piece and collecting payment upon delivery or at the post office β€” never through online links.

Targets

Online shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

UPS customs clearance fee scam

A message claims your UPS international shipment is held at customs and you must pay a clearance fee via a link, which is a phishing page designed to steal payment information.

What to do first

Contact UPS directly through the official website or phone number to verify any customs charges.

Targets

International shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

UPS driver impersonation scam

A person wearing a UPS-like uniform arrives at a home or business claiming a COD payment is required, additional fees are owed, or requesting a signature on a device that captures personal information.

What to do first

Verify any COD shipment by calling UPS at 1-800-742-5877 before making any payment.

Targets

Homeowners

Seen in

U.S.

Package delivery scams
↑ 100%

FedEx Express customs fee scam

A phishing email claims your FedEx Express international shipment requires a customs clearance payment before delivery, directing to a fake payment portal.

What to do first

Contact FedEx directly at 1-800-463-3339 to verify any customs charges.

Targets

International shoppers

Seen in

U.S.

Package delivery scams
↑ 100%

FedEx delivery exception notification scam

A phishing message claims a delivery exception has occurred on your FedEx shipment, urging you to click a link to resolve the issue β€” leading to a fake site that steals credentials or installs malware.

What to do first

Check for legitimate delivery exceptions by logging in to fedex.com directly.

Targets

Online shoppers

Seen in

U.S.

Recovery fraud
↑ 17%

Chargeback specialist fee scam

A consultant offers to dispute card charges or investment losses for a sizable upfront retainer and vague promises.

What to do first

Ask your bank or card issuer directly about chargeback options before hiring anyone.

Targets

Small businesses

Seen in

Global

Recovery fraud
↑ 17%

Chargeback specialist fee scam

A recovery service promises to reverse payments through insider banking knowledge, but asks for an upfront fee and sensitive transaction data first.

What to do first

Open disputes directly with your bank or payment provider instead of paying a middleman first.

Targets

Fraud victims

Seen in

Global

Financial relief scams
↑ 16%

tariff relief application scam

Scammers exploit confusion around tariff changes by impersonating government agencies offering fake tariff relief applications that collect Social Security numbers and financial information.

What to do first

Verify any government relief program through official .gov websites or by calling the agency directly.

Targets

Small business owners

Seen in

U.S.

Financial relief scams
↑ 16%

small business disaster loan scam

Scammers impersonate the SBA or state agencies, offering fake disaster relief loans to small business owners and collecting application fees and sensitive business financial data.

What to do first

Apply for SBA disaster loans only through sba.gov or by calling the SBA directly at their published number.

Targets

Small business owners

Seen in

U.S.

Subscription scams
↑ 37%

auto-renewal trick subscription scam

A product quietly enables auto-renewal during checkout, then charges a higher rate when the initial term ends without adequate notice.

What to do first

Check for auto-renewal settings immediately after any subscription purchase.

Targets

Online subscribers

Seen in

U.S.

Subscription scams
↑ 37%

software license subscription scam

A website sells fake or unauthorized software licenses at a discount, then charges recurring fees for products the buyer never receives or cannot activate.

What to do first

Buy software only from official vendor websites or authorized resellers.

Targets

Small business owners

Seen in

U.S.

Fake government grant scams
↑ 48%

free money from government scam

Scammers claim the government is giving away free grants to individuals, requiring only a small processing fee β€” no such program exists, and the fee is the scam.

What to do first

The government does not contact people to offer free money β€” any such contact is a scam.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

small business grant application fee scam

A fake organization offers small business grants but requires an application fee, using professional websites and fake testimonials to appear legitimate.

What to do first

Legitimate government grants are listed on grants.gov and never require application fees.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

pandemic relief grant scam

Scammers exploit public awareness of pandemic relief programs by offering fake COVID-19 recovery grants, collecting personal information and fees from applicants.

What to do first

Verify any relief program through official government websites β€” usa.gov, sba.gov, or your country's equivalent.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

HUD housing grant scam

Scammers impersonate HUD or local housing authorities, offering grants for home purchases or repairs in exchange for upfront fees or personal information.

What to do first

HUD does not call individuals to offer grants β€” contact your local HUD office directly at hud.gov for legitimate programs.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

minority business grant scam

Scammers target minority business owners with fake grants designed specifically for underrepresented entrepreneurs, collecting fees and personal data.

What to do first

Research any grant opportunity through the Minority Business Development Agency (MBDA) at mbda.gov.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

research grant impersonation scam

Scammers impersonate research funding agencies like the NSF or NIH, sending fake award notifications that require fees or personal information to claim.

What to do first

Verify any grant notification directly through the funding agency's official website and your institution's grants office.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

FEMA grant advance fee scam

After a natural disaster, scammers pose as FEMA representatives offering disaster relief grants that require an upfront fee to process.

What to do first

FEMA never charges application fees for disaster assistance β€” apply directly at disasterassistance.gov or call 1-800-621-FEMA.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

state grant phishing scam

Phishing emails impersonate state government agencies, directing recipients to fake portals that harvest credentials and personal information under the guise of a grant application.

What to do first

Access state grant programs only through official .gov websites β€” never through links in unsolicited emails.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

education grant scam

Scammers contact students or parents claiming they qualify for an education grant or scholarship that requires a fee to apply or a tax payment to receive.

What to do first

Search for legitimate scholarships through your school's financial aid office, the Department of Education, or studentaid.gov.

Targets

Low-income households

Seen in

U.S.

Fake government grant scams
↑ 48%

women-owned business grant scam

Fake grant programs claim to offer funding exclusively for women-owned businesses, collecting application fees and personal information from female entrepreneurs.

What to do first

Research women-owned business programs through the SBA's Office of Women's Business Ownership at sba.gov.

Targets

Low-income households

Seen in

U.S.

Check and money order scams
↑ 37%

fake check overpayment scam

A buyer sends a check for more than the agreed price and asks the seller to wire back the difference before the check bounces.

What to do first

Never accept a check for more than the selling price.

Targets

Sellers

Seen in

U.S.

Check and money order scams
↑ 37%

mystery shopper check scam

Victims receive an unsolicited check with instructions to deposit it and evaluate a wire transfer service by sending money back.

What to do first

Never deposit unsolicited checks from unknown senders.

Targets

Job seekers

Seen in

U.S.

Check and money order scams
↑ 37%

cashier's check fraud

Scammers produce convincing counterfeit cashier's checks that initially pass bank verification but are later returned as fraudulent.

What to do first

Call the issuing bank directly using a number from their official website to verify any cashier's check.

Targets

Sellers

Seen in

U.S.

Check and money order scams
↑ 37%

check washing scam

Criminals steal mail containing checks, use chemicals to erase the payee and amount, then rewrite them for larger sums to different recipients.

What to do first

Use gel pens or security ink when writing checks, as they are resistant to chemical washing.

Targets

Small business owners

Seen in

U.S.

Check and money order scams
↑ 37%

payroll check scam

Scammers posing as employers send fake payroll checks to new hires, then request the employee return a portion for equipment or supplies.

What to do first

Research any new employer through your state's business registration database before accepting payment.

Targets

Job seekers

Seen in

U.S.

Check and money order scams
↑ 37%

stimulus check fraud

Scammers impersonate government agencies and claim victims must pay a fee or verify personal information to receive a stimulus payment.

What to do first

Remember that the IRS will never call, text, or email to ask for personal information or payment.

Targets

Sellers

Seen in

U.S.

Check and money order scams
↑ 37%

tax refund check scam

Fraudsters file fake tax returns using stolen personal information to intercept refund checks or direct deposits.

What to do first

File your tax return as early as possible each year to reduce the window for fraud.

Targets

Job seekers

Seen in

U.S.

Check and money order scams
↑ 37%

prize check advance fee scam

Victims receive a check along with a letter claiming they won a prize but must pay taxes or fees upfront to claim their winnings.

What to do first

Remember that legitimate sweepstakes never require upfront payment to claim a prize.

Targets

Sellers

Seen in

U.S.

Ponzi and pyramid schemes
↓ 3%

Energy and utility MLM scheme

An energy company uses MLM recruitment to sell electricity or gas plans, with agents earning more from signing up new agents than from providing competitive energy rates.

What to do first

Compare the offered rate, including all fees, to your current utility rate before switching.

Targets

Homeowners

Seen in

U.S.

Ponzi and pyramid schemes
↓ 3%

Legal services MLM scheme

A company sells prepaid legal service plans through MLM recruitment, where agents earn more from signing up new agents than from the legal plans providing value to members.

What to do first

Compare the monthly plan cost to simply paying for legal consultations as needed.

Targets

Adults

Seen in

U.S.

Business email compromise
↓ 14%

vendor invoice payment redirect scam

Scammers impersonate a trusted vendor and send a fake notice that banking details have changed, diverting legitimate invoice payments to a fraudulent account.

What to do first

Always verify bank account change requests by calling the vendor at a number from your existing records

Targets

Accounts payable teams

Seen in

Global

Business email compromise
↓ 14%

payroll direct deposit redirect scam

Scammers impersonate an employee via email and request that their direct deposit payroll information be changed to a fraudulent bank account.

What to do first

Require in-person or phone verification for any direct deposit changes using a known employee phone number

Targets

HR departments

Seen in

U.S.

Business email compromise
↓ 14%

attorney impersonation BEC scam

Scammers pose as a company's legal counsel or an external attorney, claiming a confidential legal matter requires an urgent wire transfer.

What to do first

Verify any attorney-initiated payment requests by calling the law firm using independently sourced contact information

Targets

Finance teams

Seen in

U.S.

Business email compromise
↓ 14%

supplier impersonation payment fraud

Scammers create fake supplier identities or compromise real supplier email accounts to submit fraudulent invoices for goods or services never provided.

What to do first

Verify all new suppliers through independent research and phone confirmation before making any payments

Targets

Procurement teams

Seen in

Global

Smishing
↓ 16%

Tax agency refund text link scam

A text says a refund or filing issue needs immediate identity confirmation through a mobile link.

What to do first

Use the tax authority's official website instead of the text.

Targets

Tax filers

Seen in

U.S.

Fake invoice scams
↓ 7%

vendor invoice spoofing scam

Scammers impersonate a company's existing vendor and send a fake invoice with updated banking details, diverting legitimate payments to a fraudulent account.

What to do first

Always verify banking detail changes by calling the vendor directly using a phone number from your records β€” not from the email.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

domain renewal invoice scam

A fake invoice arrives by mail or email urging you to renew your domain name through an unauthorized registrar at an inflated price, sometimes transferring your domain away.

What to do first

Check your actual registrar account directly to verify your domain's renewal status and expiry date.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

SEO services invoice scam

An unsolicited invoice for SEO or website listing services is sent to businesses that never ordered them, hoping the accounts payable team will pay without questioning it.

What to do first

Verify every invoice against purchase orders and approved vendor lists before authorizing payment.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

office supplies invoice scam

Scammers send fake invoices for office supplies such as toner, paper, or printer cartridges that were never ordered, targeting businesses that process many similar invoices.

What to do first

Instruct staff to never provide equipment or ordering details to unsolicited callers.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

subscription service invoice scam

A fake invoice for a software subscription or SaaS product is sent to businesses, mimicking real services like cloud storage, CRM tools, or collaboration platforms.

What to do first

Maintain a central registry of all software subscriptions and cross-reference every invoice against it.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

cloud hosting invoice scam

A fake invoice claiming to be from AWS, Google Cloud, or another hosting provider demands payment for services, targeting companies that use multiple cloud vendors.

What to do first

Verify all cloud invoices by logging directly into your provider's billing console β€” AWS, Google Cloud, and Azure all have online billing dashboards.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

advertising invoice scam

A fake invoice for advertising services β€” such as a Yellow Pages listing, online directory, or Google Ads β€” is sent to businesses that never authorized the purchase.

What to do first

Read every invoice carefully, including fine print β€” look for disclaimers indicating it is a solicitation, not a bill.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

trademark registration invoice scam

After filing a trademark, businesses receive fake invoices from unofficial entities demanding payment for trademark registration, monitoring, or publication services.

What to do first

Only pay trademark fees through the official trademark office website (USPTO.gov in the US) or through your registered attorney.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

annual report filing fee scam

A company receives an official-looking notice demanding payment for its annual report filing, but the notice comes from a private company charging far more than the actual government fee.

What to do first

File your annual report directly through your state's Secretary of State website to pay only the actual government fee.

Targets

Small business owners

Seen in

U.S.

Fake invoice scams
↓ 7%

government compliance invoice scam

A fake invoice demands payment for mandatory government compliance services such as labor law poster updates, OSHA certifications, or ADA compliance reviews that were never ordered.

What to do first

Verify any compliance requirements directly with the relevant government agency β€” OSHA, DOL, or your state's labor department.

Targets

Small business owners

Seen in

U.S.

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