Business email compromise/Email

supplier impersonation payment fraud

Scammers create fake supplier identities or compromise real supplier email accounts to submit fraudulent invoices for goods or services never provided.

“email scam”

↑ 1%

Key indicators

Usually targetsProcurement teams
Common regionGlobal
Last updated2026-04-04

Estimated impact

$90K

median reported loss

Typical range$9.0K – $900K
Recovery rate~15%
Annual reports21,489

Scam breakdown

1

Scammers compromise a supplier's email or create a convincing lookalike domain

2

They submit invoices for legitimate-sounding goods or services to the victim company's accounts payable

3

Payments are made to fraudulent accounts, sometimes recurring for months before detection

What to do first

Verify all new suppliers through independent research and phone confirmation before making any payments

Related terms

fake supplier invoice scamsupplier BEC fraudphantom vendor schemeBusiness email compromiseEmailStableProcurement teamsAccounts payable teamsSmall business ownersFreelancers and contractorsSmall business ownersPayroll, HR, and finance teamsGlobalfake supplier invoice scamsupplier BEC fraud

Real-world example

How this scam plays out in practice

Based on reported patterns. Names and details are illustrative.

The setup

Paul, 35, a procurement teams, encountered what appeared to be a legitimate business email compromise situation while using Email. Scammers compromise a supplier's email or create a convincing lookalike domain

Step 2

What happened next was calculated: They submit invoices for legitimate-sounding goods or services to the victim company's accounts payable

Step 3

The pressure escalated quickly: Payments are made to fraudulent accounts, sometimes recurring for months before detection

The outcome

Paul realized something was wrong when invoice from a new supplier that was not onboarded through normal procurement processes. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.

The lesson

Verify all new suppliers through independent research and phone confirmation before making any payments Paul's experience shows why invoice from a new supplier that was not onboarded through normal procurement processes and supplier's email domain is slightly different from the legitimate company's domain are the clearest early warning signs.

How to identify it

  • Invoice from a new supplier that was not onboarded through normal procurement processes
  • Supplier's email domain is slightly different from the legitimate company's domain
  • Invoice formatting or payment terms differ from the supplier's usual pattern
  • Pause before paying, clicking, or sharing information. Scammers rely on speed.
  • Verify the sender, company, or agency using a phone number or website you already know is legitimate.
  • Treat secrecy, urgency, and off-platform payment requests as strong scam signals.

What to do now

  • ✓Verify all new suppliers through independent research and phone confirmation before making any payments
  • ✓Require purchase orders for all invoices and match them against actual receipts of goods or services
  • ✓Report suspected supplier fraud to law enforcement and notify the real supplier if their identity was used

What to save before reporting

  • ✓Save the message, profile, phone number, email, or URL that was used.
  • ✓Keep payment confirmations, receipts, and account alerts before you dispute or delete anything.
  • ✓Write down the timeline while the details are still fresh.
  • ✓Keep the full sender address, domain, attachments, and—if possible—the raw email headers.

How big is this problem

You are not alone — this scam affects millions of people.

These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.

$12.5B

FTC-reported fraud losses in 2024

FTC says consumers reported losing $12.5 billion to fraud in 2024.

FTC 2024 fraud losses

Imposters

Most common FTC fraud category in 2024

FTC says imposter scams remained the most commonly reported fraud category in 2024.

FTC 2024 fraud losses

History and evolution

  • This scam family tends to persist because the social-engineering pressure works even when the exact scripts, platforms, and payment methods change.
  • The specific packaging evolves over time, but the core pattern usually stays the same: create urgency, control the channel, and push action before verification.
  • The Association of Certified Fraud Examiners reports that billing schemes are one of the most common forms of occupational fraud globally

Recovery and follow-up

  • ✓Save the messages, receipts, account alerts, and transaction details before you block or delete anything.
  • ✓Report the scam through the official platform or government channel that best matches where it happened.
  • ✓Verify all new suppliers through independent research and phone confirmation before making any payments
  • ✓Require purchase orders for all invoices and match them against actual receipts of goods or services
  • ✓Report suspected supplier fraud to law enforcement and notify the real supplier if their identity was used

Why this pattern keeps working

Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.

The Association of Certified Fraud Examiners reports that billing schemes are one of the most common forms of occupational fraud globally

OpenScam research

Where to report it

If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. Global has dedicated agencies that handle fraud reports.

All reporting options for Global

Explore further

Understand the bigger picture

Who is most at risk

Who this scam targets

Primary targets

Procurement teams, Accounts payable teams, Small business owners

Geographic concentration

Global

Primary channel

Email — Business email compromise

Why this group is vulnerable

Procurement teams are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The ongoing nature of reports suggests that awareness among this demographic remains low.

Sources and methodology

How we verify this information

OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.

Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.

This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.

Evidence and indicators

  • The Association of Certified Fraud Examiners reports that billing schemes are one of the most common forms of occupational fraud globally

Source notes

  • OpenScam research

Frequently asked questions

Common questions about supplier impersonation payment fraud

How does the supplier impersonation payment fraud work?+

Scammers compromise a supplier's email or create a convincing lookalike domain They submit invoices for legitimate-sounding goods or services to the victim company's accounts payable Payments are made to fraudulent accounts, sometimes recurring for months before detection

What are the warning signs of supplier impersonation payment fraud?+

Invoice from a new supplier that was not onboarded through normal procurement processes Supplier's email domain is slightly different from the legitimate company's domain Invoice formatting or payment terms differ from the supplier's usual pattern

What should I do if I encounter supplier impersonation payment fraud?+

Verify all new suppliers through independent research and phone confirmation before making any payments Require purchase orders for all invoices and match them against actual receipts of goods or services Report suspected supplier fraud to law enforcement and notify the real supplier if their identity was used

Who is most at risk for supplier impersonation payment fraud?+

This scam primarily targets Procurement teams, Accounts payable teams, Small business owners. It is most commonly reported in Global and typically appears on Email.

Is supplier impersonation payment fraud still active?+

supplier impersonation payment fraud is currently on our watch list. It has been reported across US, UK, AU. Last updated 2026-04-04.

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