$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Phishing messages targeting Uber drivers promise bonus rewards, status upgrades, or cash incentives through the Uber Pro program, leading to credential theft.
“impersonation scam”
↑ 604%Key indicators
Estimated impact
$640
median reported loss
Scam breakdown
Scammers send text messages or emails to Uber drivers claiming they have earned a special Uber Pro bonus or status upgrade.
The link leads to a fake Uber driver portal that captures login credentials.
With access to the driver's account, scammers can change payout information to redirect earnings to their own bank accounts.
What to do first
Check your Uber Pro status and rewards only through the official Uber Driver app.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Laura, 35, a uber drivers, encountered what appeared to be a legitimate brand impersonation scams situation while using Uber. Scammers send text messages or emails to Uber drivers claiming they have earned a special Uber Pro bonus or status upgrade.
Step 2
What happened next was calculated: The link leads to a fake Uber driver portal that captures login credentials.
Step 3
The pressure escalated quickly: With access to the driver's account, scammers can change payout information to redirect earnings to their own bank accounts.
The outcome
Laura realized something was wrong when text or email claims you have unclaimed uber pro rewards or a cash bonus waiting. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Check your Uber Pro status and rewards only through the official Uber Driver app. Laura's experience shows why text or email claims you have unclaimed uber pro rewards or a cash bonus waiting and link directs to a site that is not uber.com asking for your driver account login are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
Gig economy workers are increasingly targeted by phishing schemes according to a 2023 report by the Identity Theft Resource Center, as their accounts are directly linked to banking information.
OpenScam research
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Uber drivers, Gig workers
Geographic concentration
United States, United Kingdom, Canada, India
Primary channel
Uber — Brand impersonation scams
Why this group is vulnerable
Uber drivers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The rapid increase in reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers send text messages or emails to Uber drivers claiming they have earned a special Uber Pro bonus or status upgrade. The link leads to a fake Uber driver portal that captures login credentials. With access to the driver's account, scammers can change payout information to redirect earnings to their own bank accounts.
Text or email claims you have unclaimed Uber Pro rewards or a cash bonus waiting Link directs to a site that is not uber.com asking for your driver account login Message promises rewards significantly above what the Uber Pro program actually offers
Check your Uber Pro status and rewards only through the official Uber Driver app. Never click links in texts or emails about Uber Pro rewards — navigate to the app directly. Report suspicious messages to Uber driver support through the app.
This scam primarily targets Uber drivers, Gig workers. It is most commonly reported in United States, United Kingdom, Canada, India and typically appears on Uber.
Uber Pro rewards phishing scam is currently surging — reports are increasing rapidly. It has been reported across US, UK, CA, IN. Last updated 2026-04-04.
Related scams
An email or text claims your Amazon account has been suspended due to suspicious activity and directs you to a fake login page to steal your Amazon credentials and payment information.
Log in to Amazon directly by typing amazon.com into your browser — never through email links.
Online consumers
U.S.
A message claims your Apple ID has been locked or will be disabled and directs you to a fake Apple website to enter your credentials, giving scammers access to your iCloud, payments, and devices.
Check your Apple ID status by going directly to appleid.apple.com — never through links in emails.
Online consumers
U.S.
A caller or texter claims to be from your bank's fraud department, warns about suspicious transactions, and convinces you to share account details or transfer money to a 'safe' account.
Hang up and call your bank directly using the number on the back of your card or on your bank's official website.
Account holders
U.S.
Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.