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Uber scams
Uber scams target riders and drivers through fake cancellation fees, account phishing, and impersonated driver contacts. The scams exploit the real-time nature of ride requests and the trust in the platform's payment system.
Common searches
Watch for
- A driver calls and asks you to cancel the ride, then you get charged a cancellation fee.
- A text or email claims there is an issue with your Uber account and links to a non-Uber domain.
- A driver asks for payment outside the app — cash, Venmo, or a separate transfer.
- An Uber support message asks for your password or two-factor authentication code.
fake Uber driver scam
An unauthorized driver approaches riders claiming to be their Uber, collects cash or takes them to a different destination — the rider has no Uber safety protections.
Always verify the driver's name, photo, vehicle make/model, and license plate in the app before entering any vehicle.
Rideshare users
U.S.
fake Lyft support call scam
A caller posing as Lyft support contacts drivers or riders claiming there is an account issue, then steals login credentials or payment information.
Never provide passwords, verification codes, or payment details to inbound callers — Lyft and Uber will never ask for these by phone.
Rideshare users
U.S.
rideshare account takeover via phishing
Riders receive phishing emails or texts mimicking Uber or Lyft, leading to fake login pages that capture credentials used to hijack accounts and book rides on the victim's payment method.
Never click links in texts or emails claiming to be from rideshare companies — open the app directly instead.
Rideshare users
U.S.
rideshare vehicle rental scam
A scammer offers to rent a vehicle to aspiring rideshare drivers at inflated rates with predatory terms, often using a car that does not meet platform safety requirements.
Use official rideshare rental programs like Uber's vehicle marketplace or Hertz partnership instead of private listings.
Rideshare users
U.S.
fake Uber driver at airport scam
Imposters posing as Uber drivers approach travelers at airports, offering rides in unmarked vehicles and charging inflated fares or, in worst cases, committing robbery.
Always request your Uber through the app and verify the driver's name, photo, car make/model, and license plate before getting in.
Travelers
U.S.
Uber account compromise phishing scam
Phishing emails or texts impersonate Uber, claiming suspicious account activity and directing users to fake login pages that steal credentials and payment information.
Log into your Uber account directly through the official app to check for any issues — do not click links in suspicious messages.
Uber riders
U.S.
Uber Eats delivery scam
Scammers posing as Uber Eats drivers contact customers claiming issues with delivery and ask for payment details or verification codes to 'complete' the order.
Never share verification codes, credit card details, or passwords with anyone claiming to be an Uber Eats driver.
Uber Eats customers
U.S.
Uber surge price manipulation scam
Drivers coordinate to temporarily go offline in busy areas to artificially trigger surge pricing, then go back online to collect inflated fares from passengers.
Wait a few minutes before booking when you see sudden surge pricing — artificial surges typically resolve quickly.
Uber riders
U.S.
fake Uber support call scam
Scammers call Uber riders or drivers claiming to be from Uber support, requesting login credentials or payment information to resolve a fabricated account issue.
Uber support communicates primarily through the app — hang up on unsolicited calls claiming to be from Uber.
Uber riders
U.S.
Uber gift card payment for ride scam
Fake Uber drivers or scammers posing as Uber support demand payment via gift cards instead of the app, often targeting elderly passengers or those unfamiliar with the platform.
Uber never requests payment through gift cards — all ride payments are processed through the app.
Older adults
U.S.
Uber rental car bait-and-switch scam
Drivers using Uber Rent or third-party rental vehicles swap confirmed car details at the last minute, arriving in a different vehicle and sometimes charging additional fees off-platform.
Never get into a vehicle that does not match the details in your Uber app — make, model, color, and license plate must all match.
Uber riders
U.S.
Uber lost item fee scam
Dishonest drivers falsely report that a passenger left an item in their car, triggering a cleaning or return fee charged to the passenger's account for an item that was never lost.
Check your Uber receipts after every ride and dispute any unrecognized charges immediately through the app.
Uber riders
U.S.
fake Uber job posting scam
Scammers post fake Uber corporate or driver recruitment listings that require applicants to pay for background checks, training, or equipment upfront.
Sign up to drive for Uber only through the official website at uber.com/drive or the Uber Driver app.
Job seekers
U.S.
Uber Pro rewards phishing scam
Phishing messages targeting Uber drivers promise bonus rewards, status upgrades, or cash incentives through the Uber Pro program, leading to credential theft.
Check your Uber Pro status and rewards only through the official Uber Driver app.
Uber drivers
U.S.
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