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Amazon scams
Amazon scams use the platform's massive trust to make fraud convincing. Fake order confirmations, account suspension phishing, brushing packages, and third-party seller fraud are the main patterns people search for.
Common searches
Watch for
- An email claims your Amazon account is suspended and asks you to verify through a link.
- You receive a package you did not order — a brushing scam using your address.
- A seller offers a discount for paying outside of Amazon or leaving a review.
- An order confirmation email arrives for something you did not purchase.
Amazon package confirmation scam
A message claims you have an Amazon package arriving and asks you to confirm your address or payment method through a fake Amazon page, stealing your account credentials.
Check your orders by logging in directly at amazon.com — never through email links.
Online shoppers
U.S.
Amazon account suspension scam
An email or text claims your Amazon account has been suspended due to suspicious activity and directs you to a fake login page to steal your Amazon credentials and payment information.
Log in to Amazon directly by typing amazon.com into your browser — never through email links.
Online consumers
U.S.
paid review product scam
Sellers recruit people to buy their product on Amazon, leave a 5-star review, then receive a full refund plus a commission — inflating ratings and deceiving shoppers.
Do not participate — writing fake reviews violates FTC guidelines and marketplace terms of service.
Online shoppers
U.S.
fake Amazon review job scam
A message offers a lucrative work-from-home job writing Amazon reviews, but the real goal is to collect your personal information or get you to make purchases you will never be reimbursed for.
Never pay out of pocket for a job opportunity — legitimate employers do not require this.
Side hustle seekers
U.S.
review-for-refund scheme scam
An Amazon seller contacts buyers after purchase and offers a full refund in exchange for a 5-star review, artificially inflating their product ratings.
Decline the offer and report the seller to Amazon for review manipulation.
Online shoppers
U.S.
Amazon fake seller marketplace scam
Fraudulent sellers create listings on Amazon with stolen product photos and impossibly low prices, collect payment, then never ship the item or send a counterfeit product.
Only buy from sellers with established history and verified reviews — check the seller profile before purchasing.
Online shoppers
U.S.
Amazon brushing package scam
You receive unsolicited packages from Amazon that you never ordered — a sign that a seller is using your address to post fake verified reviews and inflate their product ratings.
Report the unsolicited packages to Amazon customer service and check your account for unauthorized access.
Online shoppers
U.S.
Amazon Prime membership phishing scam
Scammers send emails or texts claiming your Amazon Prime membership is expiring, has a billing problem, or needs verification, directing you to a fake Amazon login page that steals your credentials.
Never click links in unexpected Prime renewal messages — go directly to amazon.com and check your membership status.
Amazon Prime members
U.S.
Amazon fake customer service number scam
Scammers post fake Amazon customer service phone numbers on search engines and social media. When victims call, the fake agents request remote access to their computer or demand payment via gift cards.
Only contact Amazon support through the official app or website — never search for phone numbers online.
Older adults
U.S.
Amazon gift card payment scam
Scammers impersonate authority figures — government agents, employers, or Amazon itself — and demand victims purchase Amazon gift cards and share the redemption codes as a form of payment.
No legitimate organization or government agency will ever demand payment in gift cards — hang up immediately.
Older adults
U.S.
Amazon order confirmation phishing scam
You receive an email or text confirming a large purchase you never made, with a link to 'cancel' the order that leads to a phishing site designed to steal your Amazon credentials and payment information.
Do not click any links — log into your Amazon account directly at amazon.com and check 'Your Orders' for the supposed purchase.
Online shoppers
U.S.
Amazon fake return refund scam
Scammers contact Amazon sellers or buyers claiming a return was never received or a refund is owed, manipulating the process to keep both the product and the money.
Sellers should photograph and weigh all outgoing shipments and use tracking with signature confirmation.
Amazon sellers
U.S.
Amazon delivery driver impersonator scam
Scammers pose as Amazon delivery drivers, approaching homes to steal packages, gather personal information, or gain access to residences under the pretense of delivering or verifying an order.
Amazon drivers never ask for payment at the door or request personal identification to complete a delivery.
Homeowners
U.S.
Amazon Web Services phishing scam
Phishing emails impersonate AWS, claiming account suspension, billing issues, or security alerts, directing cloud service users to fake login portals that steal credentials and compromise business infrastructure.
Never click links in AWS notification emails — go directly to the AWS Management Console at console.aws.amazon.com.
Developers
U.S.
Amazon fake product review job scam
Scammers recruit people through social media or text messages for 'paid Amazon review' jobs, eventually requesting upfront payments for products to review or stealing personal information during the onboarding process.
Legitimate companies do not recruit product reviewers through unsolicited texts or social media messages offering easy money.
Job seekers
U.S.
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