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Airbnb scams

Airbnb scams target travelers during the booking process and at check-in. Fake listings with stolen photos, hosts who push communication off-platform, and bait-and-switch properties that look nothing like the photos are the main patterns.

12 scams in this platform viewAll platforms

Common searches

airbnb scamairbnb fake listingairbnb scam hostairbnb off platform scamairbnb bait and switch

Watch for

  • The host asks you to book or pay outside of the Airbnb platform.
  • The listing photos look professional but reverse image search shows them on other sites.
  • The host cancels last-minute and redirects you to a different, more expensive property.
  • The listing has very few reviews or the reviews are generic and clustered in a short period.
Rental scams
↑ 27%

vacation rental clone scam

Scammers clone legitimate vacation rental listings from Airbnb or Vrbo and offer them on third-party sites, collecting payment for properties they do not control.

What to do first

Book and pay only through official platforms that offer payment protection.

Targets

Travelers

Seen in

U.S.

Rental scams
↑ 27%

Airbnb off-platform payment request scam

Hosts convince guests to pay outside the Airbnb platform to avoid service fees, leaving travelers with no payment protection and often no actual reservation.

What to do first

Never pay for an Airbnb stay outside the Airbnb platform β€” the platform's payment system includes guest protection and dispute resolution.

Targets

Travelers

Seen in

U.S.

Rental scams
↑ 27%

Airbnb fake listing photos scam

Scammers use stolen or heavily edited photos to advertise properties on Airbnb that either do not exist, are significantly different from what is shown, or belong to someone else.

What to do first

Use reverse image search on listing photos to check if they appear elsewhere online.

Targets

Travelers

Seen in

U.S.

Rental scams
↑ 27%

Airbnb bait-and-switch property scam

Guests book an appealing property on Airbnb but upon arrival, the host claims an issue and moves them to a significantly inferior property with no refund option.

What to do first

Contact Airbnb support immediately if a host tries to relocate you β€” do not accept a switch without Airbnb's involvement.

Targets

Travelers

Seen in

U.S.

Rental scams
↑ 27%

Airbnb fake host identity scam

Scammers create Airbnb host accounts using stolen identities and list properties they do not own or control, collecting payments that disappear before check-in.

What to do first

Book with Superhosts or hosts with extensive verified review histories whenever possible.

Targets

Travelers

Seen in

U.S.

Online shopping scams
↑ 166%

Airbnb early check-in fee scam

Hosts charge guests an additional off-platform fee for early check-in that was not part of the original listing agreement, taking advantage of travel fatigue and urgency.

What to do first

Get any early check-in agreements in writing through Airbnb's messaging system before booking β€” this creates a documented record.

Targets

Travelers

Seen in

U.S.

Rental scams
↑ 27%

Airbnb hidden camera privacy scam

Some Airbnb hosts install hidden cameras in their properties to record guests in private spaces, violating privacy laws and potentially using footage for extortion or voyeurism.

What to do first

Scan the property upon arrival β€” check for unusual objects with tiny holes, use your phone camera to detect infrared lights, and scan the Wi-Fi network for unknown devices.

Targets

Travelers

Seen in

U.S.

Rental scams
↑ 27%

Airbnb damage claim extortion scam

Hosts file fraudulent damage claims against guests after checkout, submitting fake or pre-existing damage photos to collect repair fees through Airbnb's resolution center.

What to do first

Photograph the entire property at check-in and check-out to have timestamped evidence of its condition.

Targets

Travelers

Seen in

U.S.

Rental scams
↑ 27%

Airbnb last-minute cancellation scam

Hosts cancel confirmed bookings at the last minute when they find they can charge a higher price to another guest, leaving the original traveler stranded without accommodation.

What to do first

Report the cancellation to Airbnb and request rebooking assistance β€” Airbnb's AirCover may help find comparable accommodation.

Targets

Travelers

Seen in

U.S.

Brand impersonation scams
↑ 60%

fake Airbnb support scam

Scammers impersonate Airbnb customer support via phone calls, emails, or fake help websites to steal login credentials, payment information, or trick users into making off-platform payments.

What to do first

Contact Airbnb support only through the official app or airbnb.com β€” never through phone numbers found in Google search results.

Targets

Travelers

Seen in

U.S.

Online shopping scams
↑ 166%

Airbnb experience host scam

Fake or misleading Airbnb Experiences are listed by scam hosts who collect payment for tours, classes, or activities that either do not happen or are drastically different from what was advertised.

What to do first

Book Experiences with hosts who have multiple verified reviews and a track record on the platform.

Targets

Tourists

Seen in

U.S.

Summer travel scams
↑ 54%

fake vacation rental scam

Scammers post fake vacation rental listings using photos stolen from legitimate properties, collect full payment or deposits, then leave travelers with no accommodation upon arrival.

What to do first

Book and pay only through the official platform (Airbnb, Vrbo) and never send money outside the platform.

Targets

Travelers

Seen in

U.S.

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