$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Hosts cancel confirmed bookings at the last minute when they find they can charge a higher price to another guest, leaving the original traveler stranded without accommodation.
“rental scam”
↑ 274%Key indicators
Estimated impact
$1.2K
median reported loss
Scam breakdown
A host accepts a booking during low-demand periods but as the date approaches and demand increases, they realize they can charge more.
They cancel the existing booking, citing a personal emergency or property issue, then relist the property at a higher price.
The original guest, now scrambling to find accommodation, may end up paying more elsewhere.
What to do first
Report the cancellation to Airbnb and request rebooking assistance — Airbnb's AirCover may help find comparable accommodation.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Maria, 35, a travelers, encountered what appeared to be a legitimate rental scams situation while using Airbnb. A host accepts a booking during low-demand periods but as the date approaches and demand increases, they realize they can charge more.
Step 2
What happened next was calculated: They cancel the existing booking, citing a personal emergency or property issue, then relist the property at a higher price.
Step 3
The pressure escalated quickly: The original guest, now scrambling to find accommodation, may end up paying more elsewhere.
The outcome
Maria realized something was wrong when host cancels close to your check-in date citing a vague 'emergency' or 'maintenance issue'. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Report the cancellation to Airbnb and request rebooking assistance — Airbnb's AirCover may help find comparable accommodation. Maria's experience shows why host cancels close to your check-in date citing a vague 'emergency' or 'maintenance issue' and the same listing reappears available immediately after cancellation at a higher price are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
Airbnb penalizes hosts who cancel confirmed reservations with fees and search ranking reductions, but consumer advocates note enforcement remains inconsistent.
OpenScam research
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Travelers, Families, Business travelers
Geographic concentration
United States, United Kingdom, Italy, Australia
Primary channel
Airbnb — Rental scams
Why this group is vulnerable
Travelers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The growing number of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
A host accepts a booking during low-demand periods but as the date approaches and demand increases, they realize they can charge more. They cancel the existing booking, citing a personal emergency or property issue, then relist the property at a higher price. The original guest, now scrambling to find accommodation, may end up paying more elsewhere.
Host cancels close to your check-in date citing a vague 'emergency' or 'maintenance issue' The same listing reappears available immediately after cancellation at a higher price Host suggests you rebook the same property at the new, higher rate
Report the cancellation to Airbnb and request rebooking assistance — Airbnb's AirCover may help find comparable accommodation. Check if the listing is relisted at a higher price after cancellation and report this to Airbnb as evidence of bad faith. Book with Superhosts who have strong cancellation track records and consider purchasing travel insurance.
This scam primarily targets Travelers, Families, Business travelers. It is most commonly reported in United States, United Kingdom, Italy, Australia and typically appears on Airbnb.
Airbnb last-minute cancellation scam is currently on the rise with growing reports. It has been reported across US, UK, IT, AU. Last updated 2026-04-04.
Related scams
A buyer on a marketplace uses fake payment confirmation, overpayment stories, or refund pressure to get goods without completing a legitimate payment.
Only trust the actual payment app or bank balance, not screenshots.
Casual sellers
U.S.
A traveler receives a realistic property or booking message that requests off-platform payment, identity verification, or a new deposit.
Keep all communication and payment inside the booking platform.
Travelers
Europe
Stolen identity details are used for medical claims or treatments, leading to fraudulent bills and corrupted records for the victim.
Review insurance explanations of benefits regularly.
Families
U.S.
Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
Relevant collections