$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Robinhood support impersonator scam
Scammers pose as Robinhood customer support on social media, forums, or phone calls, convincing users to share credentials or grant remote access to their devices.
“impersonation scam”
↑ 604%Key indicators
Usually targetsRobinhood users
Often hitsEducators and students
Common regionUnited States
Last updated2026-04-04
Estimated impact
$1.4K
median reported loss
Typical range$90 – $18K
Recovery rate~15%
Annual reports330,000
Scam breakdown
1
Scammers set up fake Robinhood support accounts on Twitter/X, Reddit, or create fake support phone numbers that appear in search results.
2
Victims reaching out for help are asked to provide login credentials or install remote access tools.
3
With access, scammers drain investment accounts and linked bank accounts.
What to do first
Contact Robinhood support only through the Help section within the official Robinhood app.
Related terms
fake Robinhood help deskRobinhood phone support scamRobinhood social media support fraudBrand impersonation scamsRobinhoodSurgingRobinhood usersRetail investorsYoung adultsEducators and studentsInvestors and tradersNonprofit and charity workersUnited Statesfake Robinhood help deskRobinhood phone support scam
Real-world example
How this scam plays out in practice
Based on reported patterns. Names and details are illustrative.
The setup
Paul, 35, a robinhood users, encountered what appeared to be a legitimate brand impersonation scams situation while using Robinhood. Scammers set up fake Robinhood support accounts on Twitter/X, Reddit, or create fake support phone numbers that appear in search results.
Step 2
What happened next was calculated: Victims reaching out for help are asked to provide login credentials or install remote access tools.
Step 3
The pressure escalated quickly: With access, scammers drain investment accounts and linked bank accounts.
The outcome
Paul realized something was wrong when support contact found through a google search or social media rather than the official robinhood app. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Contact Robinhood support only through the Help section within the official Robinhood app. Paul's experience shows why support contact found through a google search or social media rather than the official robinhood app and support agent asks for your password, pin, or 2fa code are the clearest early warning signs.
How to identify it
- Support contact found through a Google search or social media rather than the official Robinhood app
- Support agent asks for your password, PIN, or 2FA code
- Agent requests you download remote access software like AnyDesk or TeamViewer
- Pause before paying, clicking, or sharing information. Scammers rely on speed.
- Verify the sender, company, or agency using a phone number or website you already know is legitimate.
- Treat secrecy, urgency, and off-platform payment requests as strong scam signals.
What to do now
- ✓Contact Robinhood support only through the Help section within the official Robinhood app.
- ✓Robinhood support will never ask for your password or request remote access to your device.
- ✓Report impersonator accounts to the platform and to Robinhood.
What to save before reporting
- ✓Save the message, profile, phone number, email, or URL that was used.
- ✓Keep payment confirmations, receipts, and account alerts before you dispute or delete anything.
- ✓Write down the timeline while the details are still fresh.
How big is this problem
You are not alone — this scam affects millions of people.
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
FTC 2024 fraud losses
Imposters
Most common FTC fraud category in 2024
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
- This scam family tends to persist because the social-engineering pressure works even when the exact scripts, platforms, and payment methods change.
- The specific packaging evolves over time, but the core pattern usually stays the same: create urgency, control the channel, and push action before verification.
- The FTC has warned about a surge in tech support impersonation scams targeting users of financial apps, with losses frequently exceeding thousands of dollars per victim.
Recovery and follow-up
- ✓Save the messages, receipts, account alerts, and transaction details before you block or delete anything.
- ✓Report the scam through the official platform or government channel that best matches where it happened.
- ✓Contact Robinhood support only through the Help section within the official Robinhood app.
- ✓Robinhood support will never ask for your password or request remote access to your device.
- ✓Report impersonator accounts to the platform and to Robinhood.
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The FTC has warned about a surge in tech support impersonation scams targeting users of financial apps, with losses frequently exceeding thousands of dollars per victim.
FTC Consumer Sentinel 2025
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Understand the bigger picture
Who is most at risk
Who this scam targets
Primary targets
Robinhood users, Retail investors, Young adults
Geographic concentration
United States
Primary channel
Robinhood — Brand impersonation scams
Why this group is vulnerable
Robinhood users are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The rapid increase in reports suggests that awareness among this demographic remains low.
Sources and methodology
How we verify this information
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
- The FTC has warned about a surge in tech support impersonation scams targeting users of financial apps, with losses frequently exceeding thousands of dollars per victim.
Source notes
- FTC Consumer Sentinel 2025
Frequently asked questions
Common questions about robinhood support impersonator scam
How does the robinhood support impersonator scam work?+
Scammers set up fake Robinhood support accounts on Twitter/X, Reddit, or create fake support phone numbers that appear in search results. Victims reaching out for help are asked to provide login credentials or install remote access tools. With access, scammers drain investment accounts and linked bank accounts.
What are the warning signs of robinhood support impersonator scam?+
Support contact found through a Google search or social media rather than the official Robinhood app Support agent asks for your password, PIN, or 2FA code Agent requests you download remote access software like AnyDesk or TeamViewer
What should I do if I encounter robinhood support impersonator scam?+
Contact Robinhood support only through the Help section within the official Robinhood app. Robinhood support will never ask for your password or request remote access to your device. Report impersonator accounts to the platform and to Robinhood.
Who is most at risk for robinhood support impersonator scam?+
This scam primarily targets Robinhood users, Retail investors, Young adults. It is most commonly reported in United States and typically appears on Robinhood.
Is robinhood support impersonator scam getting worse?+
Robinhood support impersonator scam is currently surging — reports are increasing rapidly. It has been reported across US. Last updated 2026-04-04.
Related scams
Similar scams to watch out for
AI impersonation
↑ 19%AI celebrity livestream crypto giveaway scam
A livestream uses a celebrity deepfake to promote a limited-time crypto giveaway that promises to send back more than you transfer.
What to do first
Assume send-to-receive crypto giveaways are fraudulent and report the channel.
Targets
Crypto traders
Seen in
Global
Romance scams
↑ 41%Long-distance model romance scam
A glamorous long-distance profile quickly becomes emotionally intense and asks for travel or document money to finally meet.
What to do first
Verify with a live video call and outside social proof before believing the story.
Targets
Young adults
Seen in
Global
Romance scams
↑ 41%Sugar dating verification fee scam
A match promises an allowance but first requests verification payments, subscription fees, or gift cards to activate the arrangement.
What to do first
Treat any payment-before-payment arrangement as fraud.
Targets
Students
Seen in
Global
Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.