$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Scammers convince your mobile carrier to transfer your phone number to their SIM card, then use it to bypass two-factor authentication and access your cryptocurrency exchange accounts.
“bitcoin scam”
↑ 72%Key indicators
Estimated impact
$6.8K
median reported loss
Scam breakdown
Scammers gather personal information about the victim through data breaches, social media, or phishing
They contact the victim's mobile carrier impersonating the victim and request a SIM swap or number port to a new device
With control of the phone number, they intercept SMS-based two-factor authentication codes and access crypto exchange accounts to withdraw funds
What to do first
Switch from SMS-based 2FA to hardware security keys or authenticator apps for all cryptocurrency exchange accounts
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Ashley, 32, a crypto investors, encountered what appeared to be a legitimate cryptocurrency scams situation while using Phone. Scammers gather personal information about the victim through data breaches, social media, or phishing
Step 2
What happened next was calculated: They contact the victim's mobile carrier impersonating the victim and request a SIM swap or number port to a new device
Step 3
The pressure escalated quickly: With control of the phone number, they intercept SMS-based two-factor authentication codes and access crypto exchange accounts to withdraw funds
The outcome
Ashley realized something was wrong when your phone suddenly loses service for no apparent reason. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Switch from SMS-based 2FA to hardware security keys or authenticator apps for all cryptocurrency exchange accounts Ashley's experience shows why your phone suddenly loses service for no apparent reason and you receive unexpected password reset emails for your exchange accounts are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The FBI has reported SIM swapping as a significant and growing crime vector, with IC3 receiving over 2,000 SIM swap complaints totaling more than 72 million USD in losses in 2022
FBI IC3 2024
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Crypto investors, DeFi users
Geographic concentration
United States, United Kingdom, Canada
Primary channel
Phone — Cryptocurrency scams
Why this group is vulnerable
Crypto investors are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The ongoing nature of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers gather personal information about the victim through data breaches, social media, or phishing They contact the victim's mobile carrier impersonating the victim and request a SIM swap or number port to a new device With control of the phone number, they intercept SMS-based two-factor authentication codes and access crypto exchange accounts to withdraw funds
Your phone suddenly loses service for no apparent reason You receive unexpected password reset emails for your exchange accounts Your mobile carrier sends a SIM change confirmation you did not request
Switch from SMS-based 2FA to hardware security keys or authenticator apps for all cryptocurrency exchange accounts Set up a PIN or passphrase with your mobile carrier that is required for any SIM changes If you lose phone service unexpectedly, contact your carrier immediately and check your exchange accounts
This scam primarily targets Crypto investors, DeFi users. It is most commonly reported in United States, United Kingdom, Canada and typically appears on Phone.
SIM swap for crypto theft scam is currently on our watch list. It has been reported across US, UK, CA. Last updated 2026-04-04.
Related scams
A caller sounds exactly like a family member in distress and pressures the victim to send money immediately before verifying the story.
Hang up and call the family member back directly using a known number.
Parents
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A caller with a child's cloned voice says there has been a school injury and demands immediate payment before the parent verifies the story.
Call the school or student directly using a known number before taking any action.
Parents
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A caller pretending to be a lawyer uses cloned voices and legal jargon to say you missed a court date and need to pay immediately to avoid arrest.
End the call and contact the court through its public website or number.
Older adults
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.