Platform page
PayPal scams
PayPal scams exploit the platform's trusted reputation and complex dispute system. Fake invoices, phishing emails that mimic PayPal notifications, and buyer protection loopholes are the most common patterns.
Common searches
Watch for
- You receive a PayPal invoice or payment request for something you did not order.
- An email looks like PayPal but the sender domain is slightly different.
- A buyer or seller insists on using friends-and-family to avoid fees — and protection.
- A payment confirmation email arrives but your actual PayPal balance has not changed.
PayPal Business security center scam
A merchant sees a fake PayPal security center page that captures credentials, approval flows, and sometimes bank confirmation steps.
Open the PayPal business dashboard directly and review alerts there, not from a message link.
Small businesses
Global
PayPal invoice scam
Scammers send real PayPal invoices for products or services you never ordered — such as cryptocurrency purchases or tech support — hoping you will call the embedded phone number and hand over personal information or remote access.
If you receive an invoice for something you did not buy, do not call the phone number — log into PayPal directly and decline the invoice.
PayPal users
U.S.
PayPal friends and family payment trick scam
A seller or scammer insists on receiving payment through PayPal's Friends and Family option, which has no buyer protection — if the product never arrives, there is no way to file a dispute or get a refund.
Always use PayPal's Goods and Services option for any purchase — the small fee provides full buyer protection.
Online shoppers
U.S.
PayPal account limitation phishing scam
Phishing emails or texts claim your PayPal account has been limited or suspended due to suspicious activity, directing you to a fake login page that harvests your credentials.
Never click links in PayPal alert emails — open a browser and go directly to paypal.com to check your account status.
PayPal users
U.S.
PayPal unauthorized transaction email scam
A fake email alerts you to a large unauthorized PayPal transaction, urging you to click a link or call a number to dispute it — leading to credential theft or remote access fraud.
Check your PayPal account directly at paypal.com — if there is no matching transaction, the email is fake.
PayPal users
U.S.
PayPal overpayment refund scam
A buyer 'accidentally' overpays a seller through PayPal using a stolen credit card or bad check, then asks the seller to refund the excess — when the original payment reverses, the seller loses both the product and the refunded amount.
Never refund overpayments to a different account or by a different payment method — refund only through PayPal's built-in refund feature to the original sender.
Online sellers
U.S.
fake PayPal app scam
Scammers show in-person sellers a fake PayPal app with a fabricated payment confirmation screen, making it appear that payment was sent when no real transaction occurred.
Never release goods based on a buyer's screen — always verify the payment has arrived in your own PayPal account or email.
In-person sellers
U.S.
PayPal buyer protection loophole scam
Scammers exploit gaps in PayPal's buyer protection by shipping empty boxes with valid tracking numbers, shipping to a different zip code, or using categories exempt from protection to defraud buyers.
Request signature confirmation for purchases over 750 USD and document unboxing with video.
Online shoppers
U.S.
PayPal business account phishing scam
Targeted phishing emails impersonate PayPal Business communications, warning of compliance issues, tax form requirements, or payment holds to trick business owners into surrendering account credentials.
PayPal will never ask you to submit tax documents or verify business details through an email link — always use the PayPal Business dashboard directly.
Small business owners
U.S.
PayPal fake payment confirmation scam
A buyer sends a forged PayPal confirmation email to a seller to make it appear that payment has been sent, tricking the seller into shipping goods before discovering no actual payment was received.
Never rely on email notifications alone — always verify payments by logging into your PayPal account directly.
Online sellers
U.S.
PayPal money request scam
Scammers send PayPal money requests with urgent messages in the memo field, claiming you owe money, need to pay a fee, or must act immediately — hoping recipients will pay without questioning the request.
Decline any money request from someone you do not recognize — you are never obligated to pay an unsolicited PayPal request.
PayPal users
U.S.
Related platforms