$470M
FTC-reported losses to text scams in 2024
FTC says consumers reported losing $470 million to text scams in 2024, more than five times the amount reported in 2020.
A text tells the employee there is a payroll or tax mismatch that must be corrected immediately through a mobile link.
“tax fraud scam”
↓ 33%Key indicators
Estimated impact
$960
median reported loss
Scam breakdown
Scammers spoof trusted institutions and send bulk mobile messages during distracted moments.
Victims land on fake mobile pages that copy the real brand closely enough to lower suspicion.
The stolen data is used quickly for account compromise or payment fraud.
What to do first
Contact payroll through your employer's official HR portal or known contact method.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Carlos, 35, a employees, encountered what appeared to be a legitimate smishing situation while using SMS. Scammers spoof trusted institutions and send bulk mobile messages during distracted moments.
Step 2
What happened next was calculated: Victims land on fake mobile pages that copy the real brand closely enough to lower suspicion.
Step 3
The pressure escalated quickly: The stolen data is used quickly for account compromise or payment fraud.
The outcome
Carlos realized something was wrong when the message creates urgency around delayed wages or payroll suspension.. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Contact payroll through your employer's official HR portal or known contact method. Carlos's experience shows why the message creates urgency around delayed wages or payroll suspension. and the message creates a small but urgent problem that pushes you to click immediately. are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$470M
FTC says consumers reported losing $470 million to text scams in 2024, more than five times the amount reported in 2020.
92,520
FTC's Data Book shows 92,520 reports in the telephone and mobile services category for 2024.
5
FTC says the leading text scam themes in 2024 were fake package delivery, fake job opportunities, fraud alerts, toll payment texts, and wrong-number scams.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Smishing works because texts feel immediate and legitimate. The scammer's job is to make you react before you switch to the real bank, delivery, or toll app.
The exact brand changes constantly, but the attack chain stays the same: urgent message, fake page, credentials or payment, then fast follow-on account abuse.
Smishing performs well because a tiny urgent fee or warning often feels easier to solve than to verify.
Next batch family for high-volume mobile scam searches.
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. Global has dedicated agencies that handle fraud reports.
Report cross-border scams
econsumer.gov (ICPEN)
International Consumer Protection and Enforcement Network portal for reporting cross-border online scams. Reports are shared with consumer protection agencies in 40+ countries.
Interpol financial crime guidance
Interpol
International policing guidance on online financial fraud, romance scams, and investment fraud operating across borders.
Report phishing emails
Anti-Phishing Working Group
Global industry coalition for reporting phishing emails and URLs. Forward phishing to [email protected].
Explore further
Who is most at risk
Primary targets
Employees, Contractors
Geographic concentration
Global
Primary channel
SMS — Smishing
Why this group is vulnerable
Employees are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The ongoing nature of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers spoof trusted institutions and send bulk mobile messages during distracted moments. Victims land on fake mobile pages that copy the real brand closely enough to lower suspicion. The stolen data is used quickly for account compromise or payment fraud.
The message creates urgency around delayed wages or payroll suspension. The message creates a small but urgent problem that pushes you to click immediately. It asks you to resolve payment, security, or delivery issues through the text itself.
Contact payroll through your employer's official HR portal or known contact method. Do not tap the link from the message. Open the official app or type the real website manually instead.
This scam primarily targets Employees, Contractors. It is most commonly reported in Global and typically appears on SMS.
Payroll tax link text scam is currently on our watch list. It has been reported across Global. Last updated 2026-04-04.
Related scams
A text message claims a suspicious bank event happened and pushes the victim to a fake login page before they stop to verify the sender.
Do not tap the link from the text.
Mobile banking users
Global
A fake HR portal appears during onboarding and captures banking, tax, and identity documents before the job is confirmed.
Confirm onboarding links with the employer through a public number or known email.
New hires
Global
A text claims you owe a small toll balance and must pay immediately or face late penalties.
Check toll balances from the official site or app, not the text.
Drivers
U.S.
Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
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