$470M
FTC-reported losses to text scams in 2024
FTC says consumers reported losing $470 million to text scams in 2024, more than five times the amount reported in 2020.
A driver receives a text claiming a parking fine is due and must be paid before extra penalties are added.
“toll road text scam”
↓ 100%Key indicators
Estimated impact
$960
median reported loss
Scam breakdown
Attackers send bulk messages that mimic trusted brands, agencies, or service providers.
Victims click through while distracted and land on a realistic fake page or callback flow.
Stolen credentials, cards, or codes are used quickly before the target notices.
What to do first
Search the city's official fine portal instead of using the message.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Ashley, 35, a drivers, encountered what appeared to be a legitimate smishing situation while using SMS. Attackers send bulk messages that mimic trusted brands, agencies, or service providers.
Step 2
What happened next was calculated: Victims click through while distracted and land on a realistic fake page or callback flow.
Step 3
The pressure escalated quickly: Stolen credentials, cards, or codes are used quickly before the target notices.
The outcome
Ashley realized something was wrong when the link goes to a generic payment page rather than a city domain.. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Search the city's official fine portal instead of using the message. Ashley's experience shows why the link goes to a generic payment page rather than a city domain. and the message creates panic around payment failure, account loss, or a small urgent charge. are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$470M
FTC says consumers reported losing $470 million to text scams in 2024, more than five times the amount reported in 2020.
92,520
FTC's Data Book shows 92,520 reports in the telephone and mobile services category for 2024.
5
FTC says the leading text scam themes in 2024 were fake package delivery, fake job opportunities, fraud alerts, toll payment texts, and wrong-number scams.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Smishing works because texts feel immediate and legitimate. The scammer's job is to make you react before you switch to the real bank, delivery, or toll app.
The exact brand changes constantly, but the attack chain stays the same: urgent message, fake page, credentials or payment, then fast follow-on account abuse.
Smishing thrives because tiny payment amounts and time pressure reduce skepticism.
Expanded launch family for text-message scam coverage.
Where to report it
Report spam texts and phishing
FTC Consumer Advice
FTC explains how to forward spam texts to 7726, block the sender, and report the scam to your carrier and the FTC.
ReportFraud.gov
Federal Trade Commission
Best for consumer fraud, imposters, fake payments, shopping scams, and phishing attempts that target U.S. consumers.
File an IC3 complaint
FBI Internet Crime Complaint Center
Use for internet-enabled fraud, crypto scams, account takeover, fake job offers, and marketplace scams.
Official resources
Explore further
Who is most at risk
Primary targets
Drivers, City residents
Geographic concentration
Europe, United States
Primary channel
SMS — Smishing
Why this group is vulnerable
Drivers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The ongoing nature of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-03. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Attackers send bulk messages that mimic trusted brands, agencies, or service providers. Victims click through while distracted and land on a realistic fake page or callback flow. Stolen credentials, cards, or codes are used quickly before the target notices.
The link goes to a generic payment page rather than a city domain. The message creates panic around payment failure, account loss, or a small urgent charge. The link or phone number is embedded directly in the text instead of the official app.
Search the city's official fine portal instead of using the message. Do not tap the link or call the number from the message itself. Open the official app or website manually and verify the alert there.
This scam primarily targets Drivers, City residents. It is most commonly reported in Europe, United States and typically appears on SMS.
Parking fine payment text scam is currently on our watch list. It has been reported across EU, US. Last updated 2026-04-03.
Related scams
A text message claims a suspicious bank event happened and pushes the victim to a fake login page before they stop to verify the sender.
Do not tap the link from the text.
Mobile banking users
Global
A fake QR code sticker is placed on a real parking meter or payment point so the victim lands on a fraudulent payment page.
Inspect the code physically before scanning.
Drivers
U.S.
A text claims you owe a small toll balance and must pay immediately or face late penalties.
Check toll balances from the official site or app, not the text.
Drivers
U.S.
Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
Relevant collections