$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Scammers impersonate executives or IT staff to request sensitive employee data including Social Security numbers, addresses, and financial information.
“email scam”
↑ 1%Key indicators
Estimated impact
$90K
median reported loss
Scam breakdown
Scammers compromise or spoof an executive or IT administrator's email address
They email HR or payroll requesting employee directories, PII, or login credentials
Stolen data is used for identity theft, sold on dark web markets, or leveraged for further attacks
What to do first
Never send bulk employee personal data via email regardless of who requests it
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Steven, 35, a hr departments, encountered what appeared to be a legitimate business email compromise situation while using Email. Scammers compromise or spoof an executive or IT administrator's email address
Step 2
What happened next was calculated: They email HR or payroll requesting employee directories, PII, or login credentials
Step 3
The pressure escalated quickly: Stolen data is used for identity theft, sold on dark web markets, or leveraged for further attacks
The outcome
Steven realized something was wrong when executive or it email requests a spreadsheet of employee personal information. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Never send bulk employee personal data via email regardless of who requests it Steven's experience shows why executive or it email requests a spreadsheet of employee personal information and request is for data that would not normally be shared via email are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The Verizon Data Breach Investigations Report consistently identifies BEC and phishing as leading causes of data breaches involving human elements
OpenScam research
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
HR departments, IT administrators, Payroll administrators
Geographic concentration
United States, United Kingdom
Primary channel
Email — Business email compromise
Why this group is vulnerable
HR departments are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The ongoing nature of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers compromise or spoof an executive or IT administrator's email address They email HR or payroll requesting employee directories, PII, or login credentials Stolen data is used for identity theft, sold on dark web markets, or leveraged for further attacks
Executive or IT email requests a spreadsheet of employee personal information Request is for data that would not normally be shared via email Email contains a sense of urgency and asks for the data before end of business
Never send bulk employee personal data via email regardless of who requests it Verify any unusual data requests through a phone call or in-person conversation If data was compromised, notify affected employees and offer credit monitoring services
This scam primarily targets HR departments, IT administrators, Payroll administrators. It is most commonly reported in United States, United Kingdom and typically appears on Email.
employee data theft BEC phishing is currently on our watch list. It has been reported across US, UK. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
Relevant collections