New Zealand
Scam and fraud reporting in New Zealand
If you've been scammed or suspect fraud in New Zealand, take action now — reporting quickly improves your chances of recovering money and helps agencies shut down the scam. Netsafe is your first point of contact for any online scam, and NZ Police 105 handles reports involving financial loss.
If you have been scammed
- 1Contact your bank immediately to freeze accounts and dispute any unauthorized transactions.
- 2Report the scam to Netsafe online or call 0508 638 723 for advice and incident reporting.
- 3If money was lost or you were threatened, report to NZ Police by calling 105 or filing online at police.govt.nz/use-105.
- 4If your identity was compromised, contact IDCARE New Zealand on 0800 201 415 for free case management.
Think it might be a scam?
- 1Check the FMA warning list at fma.govt.nz for companies and individuals flagged for scam activity.
- 2Search the Companies Register at companies-register.companiesoffice.govt.nz to verify any business is legitimate.
- 3Look up financial service providers on the FSP Register at fsp-register.companiesoffice.govt.nz.
- 4Contact the organisation directly using a number from their official website, not the one you were given.
Where to report fraud
Official reporting channels in New Zealand
Netsafe
Report to Netsafe
New Zealand's independent online safety organisation. Call 0508 638 723.
CERT NZ
Report a cyber incident
New Zealand's computer emergency response team for cyber threats.
NZ Police
Report to NZ Police (105)
Non-emergency police reporting for fraud and financial crime.
Financial Markets Authority
Report to the FMA
New Zealand's financial markets regulator. Report investment and financial scams.
Commerce Commission
Make a complaint
Enforces fair trading and consumer protection law.
IDCARE New Zealand
Get identity theft support
Free identity and cyber support service. Call 0800 201 415.
Banking Ombudsman
Complain to the Banking Ombudsman
Free dispute resolution for banking complaints.
Learn more
Official resources and guides
Cities
Scam reports by city in New Zealand
Other countries