$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Scammers pose as Coinbase staff and convince users to reveal their wallet seed phrases through fake security procedures, gaining full access to all cryptocurrency in the wallet.
“bitcoin scam”
↑ 72%Key indicators
Estimated impact
$6.8K
median reported loss
Scam breakdown
Scammers contact victims via phone, email, or social media posing as Coinbase security staff, warning that their wallet has been compromised.
They instruct the victim to read out or enter their 12- or 24-word seed phrase into a 'secure portal' to 'restore' their wallet.
With the seed phrase, the scammer reconstructs the wallet on their own device and transfers all assets out immediately.
What to do first
No legitimate company, including Coinbase, will ever ask for your seed phrase — this is the single most important rule in crypto security.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Laura, 35, a new crypto users, encountered what appeared to be a legitimate cryptocurrency scams situation while using Coinbase. Scammers contact victims via phone, email, or social media posing as Coinbase security staff, warning that their wallet has been compromised.
Step 2
What happened next was calculated: They instruct the victim to read out or enter their 12- or 24-word seed phrase into a 'secure portal' to 'restore' their wallet.
Step 3
The pressure escalated quickly: With the seed phrase, the scammer reconstructs the wallet on their own device and transfers all assets out immediately.
The outcome
Laura realized something was wrong when anyone claiming to be from coinbase asks for your seed phrase or recovery words. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
No legitimate company, including Coinbase, will ever ask for your seed phrase — this is the single most important rule in crypto security. Laura's experience shows why anyone claiming to be from coinbase asks for your seed phrase or recovery words and a 'security check' or 'verification' process requires entering your seed phrase into a website or form are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
Chainalysis estimated that over 3.8 billion USD in cryptocurrency was stolen in 2022, with seed phrase compromise being a leading method of individual account theft.
OpenScam research
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
New crypto users, Older adults, Cryptocurrency investors
Geographic concentration
United States, United Kingdom, Canada, India
Primary channel
Coinbase — Cryptocurrency scams
Why this group is vulnerable
New crypto users are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The ongoing nature of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers contact victims via phone, email, or social media posing as Coinbase security staff, warning that their wallet has been compromised. They instruct the victim to read out or enter their 12- or 24-word seed phrase into a 'secure portal' to 'restore' their wallet. With the seed phrase, the scammer reconstructs the wallet on their own device and transfers all assets out immediately.
Anyone claiming to be from Coinbase asks for your seed phrase or recovery words A 'security check' or 'verification' process requires entering your seed phrase into a website or form You are told your wallet is compromised and the only way to save funds is to share your seed phrase
No legitimate company, including Coinbase, will ever ask for your seed phrase — this is the single most important rule in crypto security. Store your seed phrase offline in a secure physical location — never digitally and never share it with anyone. If you believe your seed phrase has been compromised, create a new wallet and transfer all assets to it immediately.
This scam primarily targets New crypto users, Older adults, Cryptocurrency investors. It is most commonly reported in United States, United Kingdom, Canada, India and typically appears on Coinbase.
Coinbase seed phrase harvest scam is currently on our watch list. It has been reported across US, UK, CA, IN. Last updated 2026-04-04.
Related scams
A text message claims a suspicious bank event happened and pushes the victim to a fake login page before they stop to verify the sender.
Do not tap the link from the text.
Mobile banking users
Global
Stolen identity details are used for medical claims or treatments, leading to fraudulent bills and corrupted records for the victim.
Review insurance explanations of benefits regularly.
Families
U.S.
A caller pretending to be a lawyer uses cloned voices and legal jargon to say you missed a court date and need to pay immediately to avoid arrest.
End the call and contact the court through its public website or number.
Older adults
U.S.
Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.