Scam category
Utility scams
Utility scams rely on fear of losing essential services. Scammers impersonate electric, gas, or water companies and claim your account is past due with an immediate disconnection scheduled. Victims are pressured to pay by gift card, wire transfer, or cryptocurrency within minutes. Real utility companies do not operate this way.
Category activity
“utility scam”
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- The caller demands immediate payment by gift card, wire, or crypto to prevent a shutoff within the hour.
- The caller ID shows a number that looks official but does not match the number on your actual utility bill.
- You are told to keep the call secret and not contact the utility company directly.
Common searches
power company disconnection threat scam
Scammers call or text pretending to be your electric utility, claiming your power will be shut off within hours unless you pay immediately via gift card or wire transfer.
Hang up and call your utility company directly using the number on your bill or their official website
Homeowners
U.S.
water bill overdue scam
Fraudsters send official-looking texts or emails claiming your water bill is overdue and your service will be suspended unless you click a link and pay immediately.
Do not click links in unexpected texts or emails about utility bills — log in to your account directly through the official website
Homeowners
U.S.
gas company impersonator scam
Criminals pose as gas company employees, either by phone or at your door, claiming there is a gas leak or billing issue to gain access to your home or steal payment information.
Never let anyone into your home without verifying their identity — call the gas company directly to confirm any scheduled visits
Homeowners
U.S.
smart meter upgrade scam
Scammers contact homeowners claiming they need to pay for a mandatory smart meter upgrade or risk losing service, when in reality utility-provided meter upgrades are free.
Contact your utility directly to ask about any meter upgrade programs — legitimate upgrades are provided and installed at no cost
Homeowners
U.S.
solar panel door-to-door scam
High-pressure door-to-door salespeople misrepresent solar panel costs, savings, and government incentive programs to lock homeowners into predatory contracts or collect large upfront deposits.
Never sign a contract on the same day — take time to get competing quotes from licensed solar installers
Homeowners
U.S.
utility rebate phishing scam
Scammers send emails or texts posing as your utility, claiming you qualify for an energy rebate or refund, then steal your bank details through a fake claim form.
Do not click links in unsolicited rebate offers — visit your utility company website directly to check for legitimate programs
Homeowners
U.S.
energy audit scam
Fraudulent contractors offer free or low-cost home energy audits, then pressure homeowners into overpriced and unnecessary repairs or equipment installations.
Only schedule energy audits through your utility company or certified programs like ENERGY STAR Home Advisor
Homeowners
U.S.
winterization home protection scam
Scammers target homeowners before winter, offering bogus pipe insulation, furnace inspections, or weatherproofing services at inflated prices for work that is never completed or done poorly.
Check your utility company for legitimate weatherization assistance programs, especially LIHEAP for low-income households
Homeowners
U.S.
utility overpayment refund scam
Scammers call claiming you overpaid your utility bill and need to provide bank details or remote computer access so they can process your refund, then drain your account.
Hang up and call your utility company directly — legitimate overpayments are credited to your next bill automatically
Homeowners
U.S.
broadband internet service scam
Fraudsters impersonate internet service providers, calling to offer fake discounts, upgrades, or to fix non-existent connection problems, then steal payment or personal information.
Hang up on unsolicited ISP calls and contact your provider directly using the number on your bill
Homeowners
U.S.
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