$470M
FTC-reported losses to text scams in 2024
FTC says consumers reported losing $470 million to text scams in 2024, more than five times the amount reported in 2020.
A parent gets a message about a sudden school closure or pickup change that links to a fake portal or callback number.
“student scam”
↑ 271%Key indicators
Estimated impact
$960
median reported loss
Scam breakdown
Attackers send bulk messages that mimic trusted brands, agencies, or service providers.
Victims click through while distracted and land on a realistic fake page or callback flow.
Stolen credentials, cards, or codes are used quickly before the target notices.
What to do first
Verify school alerts through the official app or school office.
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
David, 38, a parents, encountered what appeared to be a legitimate smishing situation while using SMS. Attackers send bulk messages that mimic trusted brands, agencies, or service providers.
Step 2
What happened next was calculated: Victims click through while distracted and land on a realistic fake page or callback flow.
Step 3
The pressure escalated quickly: Stolen credentials, cards, or codes are used quickly before the target notices.
The outcome
David realized something was wrong when the sender id does not match prior school communications.. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Verify school alerts through the official app or school office. David's experience shows why the sender id does not match prior school communications. and the message creates panic around payment failure, account loss, or a small urgent charge. are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$470M
FTC says consumers reported losing $470 million to text scams in 2024, more than five times the amount reported in 2020.
92,520
FTC's Data Book shows 92,520 reports in the telephone and mobile services category for 2024.
5
FTC says the leading text scam themes in 2024 were fake package delivery, fake job opportunities, fraud alerts, toll payment texts, and wrong-number scams.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Smishing works because texts feel immediate and legitimate. The scammer's job is to make you react before you switch to the real bank, delivery, or toll app.
The exact brand changes constantly, but the attack chain stays the same: urgent message, fake page, credentials or payment, then fast follow-on account abuse.
Smishing thrives because tiny payment amounts and time pressure reduce skepticism.
Expanded launch family for text-message scam coverage.
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Parents, Guardians
Geographic concentration
United States
Primary channel
SMS — Smishing
Why this group is vulnerable
Parents are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The growing number of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-03. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Attackers send bulk messages that mimic trusted brands, agencies, or service providers. Victims click through while distracted and land on a realistic fake page or callback flow. Stolen credentials, cards, or codes are used quickly before the target notices.
The sender ID does not match prior school communications. The message creates panic around payment failure, account loss, or a small urgent charge. The link or phone number is embedded directly in the text instead of the official app.
Verify school alerts through the official app or school office. Do not tap the link or call the number from the message itself. Open the official app or website manually and verify the alert there.
This scam primarily targets Parents, Guardians. It is most commonly reported in United States and typically appears on SMS.
School closure emergency text scam is currently on the rise with growing reports. It has been reported across US. Last updated 2026-04-03.
Related scams
A caller sounds exactly like a family member in distress and pressures the victim to send money immediately before verifying the story.
Hang up and call the family member back directly using a known number.
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A text message claims a suspicious bank event happened and pushes the victim to a fake login page before they stop to verify the sender.
Do not tap the link from the text.
Mobile banking users
Global
A caller with a child's cloned voice says there has been a school injury and demands immediate payment before the parent verifies the story.
Call the school or student directly using a known number before taking any action.
Parents
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.
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