$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Scammers impersonate Publishers Clearing House, telling victims they have won a major prize but must pay fees or buy gift cards to receive it.
“lottery scam”
↑ 72%Key indicators
Estimated impact
$960
median reported loss
Scam breakdown
Scammers call victims, often elderly, claiming to be from Publishers Clearing House with news of a big win
They build trust by using the victim's name and referencing real PCH promotions
Victims are told to send gift cards, wire transfers, or cash to cover taxes and fees before the prize can be delivered
What to do first
Publishers Clearing House never requires payment to claim a prize and their prize patrol visits without prior notice
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Andrew, 35, a older adults, encountered what appeared to be a legitimate lottery and prize scams situation while using Phone. Scammers call victims, often elderly, claiming to be from Publishers Clearing House with news of a big win
Step 2
What happened next was calculated: They build trust by using the victim's name and referencing real PCH promotions
Step 3
The pressure escalated quickly: Victims are told to send gift cards, wire transfers, or cash to cover taxes and fees before the prize can be delivered
The outcome
Andrew realized something was wrong when caller claims you won a pch prize but must pay fees to claim it. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Publishers Clearing House never requires payment to claim a prize and their prize patrol visits without prior notice Andrew's experience shows why caller claims you won a pch prize but must pay fees to claim it and you are asked to buy gift cards or send a wire transfer to receive your winnings are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
Publishers Clearing House's official website maintains a scam alert page documenting widespread fraudulent use of their brand name
BBB Scam Tracker 2025
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Older adults, Low-income households
Geographic concentration
United States
Primary channel
Phone — Lottery and prize scams
Why this group is vulnerable
Older adults are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The growing number of reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers call victims, often elderly, claiming to be from Publishers Clearing House with news of a big win They build trust by using the victim's name and referencing real PCH promotions Victims are told to send gift cards, wire transfers, or cash to cover taxes and fees before the prize can be delivered
Caller claims you won a PCH prize but must pay fees to claim it You are asked to buy gift cards or send a wire transfer to receive your winnings Caller says a PCH prize patrol will visit your home after you pay the fees
Publishers Clearing House never requires payment to claim a prize and their prize patrol visits without prior notice Hang up and verify by contacting PCH directly through their official website pch.com Report PCH impersonation scams to the FTC and your local police department
This scam primarily targets Older adults, Low-income households. It is most commonly reported in United States and typically appears on Phone.
Publishers Clearing House impersonator scam is currently on the rise with growing reports. It has been reported across US. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.