$12.5B
FTC-reported fraud losses in 2024
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Scammers exploit confusion around changing federal student loan forgiveness policies by impersonating the Department of Education and offering fake forgiveness enrollment for a fee.
“student loan forgiveness scam”
↑ 74%Key indicators
Estimated impact
$960
median reported loss
Scam breakdown
Scammers call or email borrowers claiming a new forgiveness program has been approved and the borrower has been pre-selected for enrollment
They create urgency by referencing real news about changing loan forgiveness policies and claim spots are limited
Victims pay fees and provide personal details including Social Security numbers, which are used for identity theft
What to do first
Verify all student loan policy changes at StudentAid.gov — the government will never call asking for payment to enroll in forgiveness
Related terms
Real-world example
Based on reported patterns. Names and details are illustrative.
The setup
Kevin, 35, a borrowers, encountered what appeared to be a legitimate student loan scams situation while using Phone. Scammers call or email borrowers claiming a new forgiveness program has been approved and the borrower has been pre-selected for enrollment
Step 2
What happened next was calculated: They create urgency by referencing real news about changing loan forgiveness policies and claim spots are limited
Step 3
The pressure escalated quickly: Victims pay fees and provide personal details including Social Security numbers, which are used for identity theft
The outcome
Kevin realized something was wrong when caller claims to be from the biden administration or a special forgiveness task force. By that point, significant damage had already been done — money sent, personal information shared, or trust exploited.
The lesson
Verify all student loan policy changes at StudentAid.gov — the government will never call asking for payment to enroll in forgiveness Kevin's experience shows why caller claims to be from the biden administration or a special forgiveness task force and says you have a limited window to enroll before the program closes permanently are the clearest early warning signs.
How to identify it
What to do now
What to save before reporting
How big is this problem
These numbers come from government agencies and official reports. If you have been affected, know that this is a widespread problem — not something that only happens to careless people.
$12.5B
FTC says consumers reported losing $12.5 billion to fraud in 2024.
Imposters
FTC says imposter scams remained the most commonly reported fraud category in 2024.
History and evolution
Recovery and follow-up
Why this pattern keeps working
Even when the story changes, most scams still use the same pressure pattern: urgency, authority, and a request to move money or data fast.
The Department of Education Office of Inspector General has warned repeatedly about scammers exploiting student loan forgiveness policy changes to defraud borrowers
OpenScam research
Where to report it
If you have been targeted by this scam, reporting it helps authorities track the pattern and protect others. United States has dedicated agencies that handle fraud reports.
ReportFraud.gov
Federal Trade Commission
Central U.S. consumer fraud reporting portal.
File an IC3 complaint
FBI Internet Crime Complaint Center
FBI portal for internet-enabled crime reports.
Start identity theft recovery
IdentityTheft.gov
Official U.S. identity theft recovery plan builder.
Explore further
Who is most at risk
Primary targets
Borrowers, Recent graduates
Geographic concentration
United States
Primary channel
Phone — Student loan scams
Why this group is vulnerable
Borrowers are particularly vulnerable because this scam exploits trust in familiar brands, authority figures, and time-sensitive decisions. The rapid increase in reports suggests that awareness among this demographic remains low.
Sources and methodology
OpenScam tracks scam patterns using a combination of government consumer protection databases (FTC, IC3, Action Fraud), platform-specific fraud reports, and verified consumer complaint data. Each entry is cross-referenced against at least two independent sources before publication.
Severity ratings are based on financial impact potential, reversibility of damage, and volume of reports across multiple reporting channels. Trend velocity reflects the rate of change in report volume over the most recent 90-day window.
This page was last verified on 2026-04-04. Red flags, recovery steps, and reporting resources are reviewed quarterly against current agency guidance.
Evidence and indicators
Source notes
Frequently asked questions
Scammers call or email borrowers claiming a new forgiveness program has been approved and the borrower has been pre-selected for enrollment They create urgency by referencing real news about changing loan forgiveness policies and claim spots are limited Victims pay fees and provide personal details including Social Security numbers, which are used for identity theft
Caller claims to be from the Biden administration or a special forgiveness task force Says you have a limited window to enroll before the program closes permanently Requests an activation fee or processing payment to secure your spot
Verify all student loan policy changes at StudentAid.gov — the government will never call asking for payment to enroll in forgiveness Do not provide your Social Security number to unsolicited callers Report impersonation calls to the Department of Education Office of Inspector General
This scam primarily targets Borrowers, Recent graduates. It is most commonly reported in United States and typically appears on Phone.
Biden student loan forgiveness impersonator scam is currently surging — reports are increasing rapidly. It has been reported across US. Last updated 2026-04-04.
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Help someone avoid this scam.
Scammers succeed because people do not talk about it. If you or someone you know has been affected, there is no shame in it — it happens to millions of people every year. Share this page with friends and family so they know what to look for.